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Christensen Automotive Of South Lake Tahoe

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(92 Reviews)
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Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
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Business Details

About

Christensen Automotive is your one stop auto repair shop, we can take care of all your vehicles maintenance and repair needs. We have the top of the line diagnostic equipment to make sure that our experienced technicians can pin-point problems efficiently and accurately Christensen Automotive is your one stop auto repair shop, we can take care of all your vehicles maintenance and repair needs. We have the top of the line diagnostic equipment to make sure that our experienced technicians can pin-point problems efficiently and accurately

Categories
Auto Body, Smog, Oil Change
Contact
(530) 544-9940

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
2614 Sussex Ave South Lake Tahoe, CA 96150
Christensen Automotive Of South Lake Tahoe's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(92 Reviews)

JT
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Jennifer T.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2022
10
So helpful!
My daughter and I were traveling through Lake Tahoe when our rental van overheated. We were on a tight schedule and we're told it would be at least five days until anyone in Lake Tahoe could get the van in. Matt Jenkins at Christensen Auto was clearly incredibly busy. As well he had a full fleet of cars in the lot to hold for repair. In spite of this, he was very gracious, patient and helpful to us. Not only did he assess the repair or van needed, he called several different auto shops around the area to help us get into a place for repair as soon as we could. He wrote down an entire list of auto shops as well. And finally he took me through step-by-step how to get down the mountain safely, and even offered me some alternative vacation spots once we were back on the road.
I wish we had an autoshop like this where i live!@@

DC
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denis c.
South Lake Tahoe, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/18/2021
0
MISERABLE
I believe that the word MISERABLE came out from this place.
went to this place Wednesday Aug 11th 2021 to get some work done on my manual transmission. Blond clueless woman working there was asking me if the car was automatic after I told her I need some clutch work done. thats when I was suspicious in this person competence of dealing with customers or basic knowledge of vehicles.

I asked for an estimate and the same day this blond woman didn't called back because she forgot to write down my phone number. I went back the next day and she told me the estimate amount without looking at the vehicle or how sounds the manual transmission on the car and she didn't consulted a mechanic about the parts etc.

I told them what specific parts I bought for my manual trans vehicle and need replacement only on what I purchased and she made an appointment Monday around 8am. because of this appointment Wednesday afternoon I stopped looking other repair shops and put my trust in Christensen.

Dropped the car Monday 8am so 4-5 days after the estimate and came back Monday before closing and they haven't even touched the car. not sure if it was important but when I was leaving the keys Monday at 8am this blond woman said she forgot to put the data in the computer when I made the appointment Wednesday the 11th, I was like WTF is this.

the blond woman was giving some excuses and said Tuesday will be finished. came Tuesday and the car was still sitting there. so almost a week after the estimate nothing was moving.

the blond woman came out from the office and was telling me some parts are missing and I asked why u didn't call, this is ridiculous and she turned around and went in the office and a guy working there came out with my keys.

talked to the manager but as a manager he doesn't care and just listens to whatever people say.

extremely not professional, extremely not organized or coordinated. no communication at all, rude blonde crackhead woman.

I told the manager I only need the parts replaced that I brought but he said they cant do that on which I replied why an appointment was made and I was waiting 1 week to be told that. I can go somewhere else and not waste time with Christensen. In order to get respect u have to give it and be careful with that crackhead blond woman.

a friend of mine warned me about this uneducated blond crackhead woman but I didn't listen.

not to forget the guy who gave me the keys said that I won't be charged anything and I replied "charged for what" ?, "for wasting 1 week of my time " and dealing with incompetent crackhead blonde"?

I was respectful but when I saw that this blonde crackhead is lying and treats the customer like a trash I just fired back.

2 cars were going there for regular maintenance but not any more. south lake tahoe sucks more one day after the other with these entitled local businesses. the way Christensen "works" now I hope they go out of business very soon. time to go to Carson City and find a place that can do the basics of business

JT
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Jacalyn T.
South Lake Tahoe, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2021
10 ☆
These guys are awesome. They fixed my clutch in April. Then my car started making noises. I took it in. They fixed my transmission troubles and did whatever it took to get my car fixed so fast!!! Without a car I cannot work. I will never take my car anywhere else. The receptionist is the most awesome person I've met in retail EVER !!!!! ❤?♥? THIS PLACE HAS THE BEST MECHANICS IVE EVER SEEN. THANK U FOR SAVING MY LIFE LITERALLY!!!!!! I APPRECIATE THESE GUYS AND IM AMAZED AT THE WORK THEY DO. THANK U BEYOND WORDS. I APPRECIATE!!!!
Recommended

CJ
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Camille J.
South Lake Tahoe, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2020
Honest, kind and thorough!
These guys are professional kind and thorough, I highly recommend!
Recommended

DL
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DAVE L.
South Lake Tahoe, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2015
verified customerVerified Customer
Fast, efficient, friendly, and honest
Every time I go to Christensens for help, they always take good care of my family
Recommended

PW
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PERHANS W.
South Lake Tahoe, CA
GMC Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2015
verified customerVerified Customer
See note below !!!!!!!!!!!
You have serviced my vehichle for 20 years, Why should I change ???????????????????????????????
Recommended

CC
Charlotte C.
South Lake Tahoe, CA
Isuzu Pickup
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/16/2015
verified customerVerified Customer
Category: Service
Charlotte said they were great.
Recommended

MO
Mike O.
South Lake Tahoe, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2015
verified customerVerified Customer
Category: Service
Mike said the business was quick and friendly. They have a good reputation and he had a good experience with them.
Recommended

JR
Jose R.
South Lake Tahoe, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2015
verified customerVerified Customer
Category: Service
Jose said this business treated him well. They offer good quality work and they are fast.
Recommended

SF
Steve F.
South Lake Tahoe, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/10/2015
verified customerVerified Customer
Category: Service
Steve said the service this business provided was more costly than he expected.
Recommended

DJ
Debbie J.
Tempe, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2015
verified customerVerified Customer
Category: Service
Debbie said she likes the service at this business and she thinks the employees service her vehicle well.
Recommended

DB
David B.
South Lake Tahoe, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2015
verified customerVerified Customer
Category: Service
David said this business did exactly what he needed to have done and they did it in the same day that he brought his vehicle in.
Recommended

CC
Carlos C.
South Lake Tahoe, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/08/2015
verified customerVerified Customer
Category: Service
Carlos said the business provided a near perfect service visit. The work they did was perfect but they told him they would have his vehicle ready at a certain time so he made sure to be there at that time. He ended up having to wait for a bit.
Recommended

AP
Annie P.
South Lake Tahoe, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2015
verified customerVerified Customer
Category: Service
Annie said her mother has been going to this business for years. She recommends them to everyone.
Recommended

SG
Shane G.
Carson City, NV
GMC Sierra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2015
verified customerVerified Customer
Category: Service
Shane said this business is absolutely wonderful to deal with. They are honorable and do what they promise.
Recommended

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