The service center at Circle Hyundai is located in Shrewsbury, NJ and is staffed with expert technicians who provide quality Hyundai repair and maintenance. The service center at Circle Hyundai is located in Shrewsbury, NJ and is staffed with expert technicians who provide quality Hyundai repair and maintenance.
Thank you for taking the time to tell us about your experience at CIRCLE HYUNDAI. We appreciate your feedback since it helps us improve our service and your experience.
As Service Manager of CIRCLE HYUNDAI, I am glad to hear you had a positive service experience. We look forward in taking care of all your car needs in the future and thanks for being part of the Circle family.
Verified CustomerThank you for taking the time to tell us about your experience at CIRCLE HYUNDAI. We appreciate your feedback since it helps us improve our service and your experience.
As Service Manager of CIRCLE HYUNDAI, I am sorry to hear about your last service and the time it took to make an appointment. I assure you that is not the normal way we conduct business nor is it accepted and I will personally address this with my service advisor & my team. I would like to give you $25.00 service credit for customer satisfaction. Hyundai gives us a chance to reach out to our customers to address or rectify any issues. If you have any questions or anything you would like to discuss please contact me directly via email or phone both are listed below. Please re-score John as this survey reflects negatively against him (anything less than a five we fail). We look forward in taking care of all your car needs in the future and thanks for being part of the Circle family.
Verified CustomerThank you for taking the time to tell us about your experience at CIRCLE HYUNDAI. We appreciate your feedback since it helps us improve our service and your experience.
As Service Manager of CIRCLE HYUNDAI, I am glad to hear you had a positive service experience. We look forward in taking care of all your car needs in the future and thanks for being part of the Circle family.
Verified CustomerThank you for taking the time to tell us about your experience at CIRCLE HYUNDAI. We appreciate your feedback since it helps us improve our service and your experience.
As Service Manager of CIRCLE HYUNDAI, I am glad to hear you had a positive service experience. We look forward in taking care of all your car needs in the future and thanks for being part of the Circle family.
Verified CustomerThank you for taking the time to tell us about your experience at CIRCLE HYUNDAI. We appreciate your feedback since it helps us improve our service and your experience.
As Service Manager of CIRCLE HYUNDAI, I am sorry to hear about your last service with the oil change alert not being reset & cleanliness of car. I assure you that is not the normal way we conduct business nor is it accepted and I will personally address this with my service advisor & my team.I would like to give you a $50.00 service credit for any future service & a complimentary detail (a $179.95 value) for customer satisfaction. Hyundai gives us a chance to reach out to our customers to address or rectify any issues. If you have any questions or anything you would like to discuss please contact me directly via email or phone both are listed below. Please re-score us as this survey reflects negatively against Circle (anything less than a five we fail). We look forward in taking care of all your car needs in the future and thanks for being part of the Circle family.
Verified CustomerThank you for taking the time to tell us about your experience at CIRCLE HYUNDAI. We appreciate your feedback since it helps us improve our service and your experience.
As Service Manager of CIRCLE HYUNDAI, I am glad to hear you had a positive service experience. We look forward in taking care of all your car needs in the future and thanks for being part of the Circle family.
Verified CustomerThank you for taking the time to tell us about your experience at CIRCLE HYUNDAI. We appreciate your feedback since it helps us improve our service and your experience.
As Service Manager of CIRCLE HYUNDAI, I am glad to hear you had a positive service experience. We look forward in taking care of all your car needs in the future and thanks for being part of the Circle family.
Verified CustomerThank you for taking the time to tell us about your experience at CIRCLE HYUNDAI. We appreciate your feedback since it helps us improve our service and your experience.
As Service Manager of CIRCLE HYUNDAI, I am glad to hear you had a positive service experience. We look forward in taking care of all your car needs in the future and thanks for being part of the Circle family.
Sales guy (Billy Sherman) tried telling me the person who they sell cars wholesale to didn't offer a number that the manager himself told me they did. Tried telling me the wholesaler would ONLY give me that price if I particularly financed a 2023 car. As if the sales guy would know more than what the manager who actually CALLED the wholesale guy (he told me this himself) and as if the wholesaler that has 0 to do with the dealership gives a singular damn about what car I get from the dealership that has 0 to do with them besides buying cars from them.
Tried telling me my car ISN'T worth what I was asking after I showed them 3 offer sheets from other dealers. Then tried telling me that they would honor the Hyundai deal but SOMEHOW with ZERO real explanation tried telling me my lease would be ~$400 more a month with $1500 down because of my "negative equity" which was by the way, was 2k (as the manager already slipped and told me that he CAN offer me the 28k I was asking for and I owed 30k on the car).
So somehow my 2k of neg. equity (even though they wanted me to put down $1500 which would cover most of it, and even if they rolled 1.5k of fees into the lease) would increase my monthly payment by $400. Quick math would show I surely do NOT have 16k of negative equity + their fees. I even told them, "ok so I'll pay the $2k right now, what's the problem then as you just blatantly told me that your wholesale guy agreed to take my car for the 28k". They tried telling me doc fees + tax + etc that they made up has to be rolled into the lease when.....no it does not and EVs have no tax here in NJ , plus the deals on Hyundai's website very clearly illustrates only the 1st month due at signing. They pretty much tried pocketing the difference between trying to rob me, and Hyundai's incentives and tried lying about what the Hyundai website showed.
They got visibly more and more frustrated when they realized I'm not some random schmuck that doesn't know jack about cars or their tricks and games. I was around dealers my entire life. One of my best friends owns his own as well. They tried telling me I was angry after they tried screwing me in every way they could think of. I never left a place more frustrated and annoyed in my life.
They completely put me off the Hyundai brand itself (I'm sure Hyundai is going to love hearing about this, don't worry they will).
I went to World VW 30 mins later, got offered $600 more for my trade in than I was expecting ($28,600) with 0 issues or struggle and got a deal done in less than an hour where they agreed to essentially wipe the remaining of my negative equity off completely (they increased the initial lease payment offer by $10 over 36 months which equals $360 I'm paying for the $1.4k left of neg. equity) and only had to pay the 1st payment at signing.
STAY FAR FAR FAR AWAY FROM THIS AWFUL PLACE !
Don't pay attention to any response from the dealership to this review. It is simply to do damage control