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SureCritic / Classic Hyundai
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Classic Hyundai

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(63 Reviews)
89
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Score Details

5 stars
88%
4 stars
9%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
26
Total ReScores™
5.0
ReScore™ Average
89
Net Promoter Score ®

Business Details

Categories
Contact
(440) 266-6700
No Business Hours Provided

Business Hours

* No Time Zone Provided
8460 Tyler Blvd Mentor, OH 44060
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Sales Department 's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(63 Reviews)
Write a Review
Recent Reviews
Verified Customer
Painesville, OH
2022 Hyundai Venue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2022
verified customerVerified Customer
9
Category: Sales
Floor Mats
All process was excellent. Minor detail. The car was deliver to me with no floor mats.
KYLE M P., Sales Manager from Classic Hyundai responded on 03/04/2022 05:47 AM

Thanks again for your business! We hope that you are enjoying the new Hyundai. I looked into the floor mats for you, and they werent included in your price. Some cars will have them as accessories and some will not. So the good thing is that you didnt pay for them. If you would like a set of carpeted mats or the rubber all weather mats i would be happy to get you our cost on them. Please let me know. 

Kyle Presock
Sales Manager
440-266-6777

Verified Customer
Painesville, OH
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2022
verified customerVerified Customer
10
Category: Sales
Purchase of a 2022 kona
Norvell the general manager was great at helping us get the deal on the Kona and a Tucson. Will be coming back in 3 years when our lease is up.
KYLE M P., Sales Manager from Classic Hyundai responded on 02/09/2022 10:32 AM

Thank you again for your business! We hope that you are enjoying your new Hyundai. If you need anything, please let us know!

Kyle Presock
Sales Manager
440-266-6777

NF
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Nicholas F.
Mentor, OH
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2022
verified customerVerified Customer
9
Category: Sales
Great buying experience
Working with Mike Lentine was great. He was extremely polite, knowledgeable and professional during the entire buying process. He was so nice to work with I bought 2 cars from the dealership within a week. If you are in the market for a new car definitely go see Mike
KYLE M P., Sales Manager from Classic Hyundai responded on 02/09/2022 10:31 AM

Thank you again for your business! We hope that you are enjoying your new Hyundai. If you need anything, please let us know!

Kyle Presock
Sales Manager
440-266-6777

KV
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Kathy V.
Willowick, OH
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
verified customerVerified Customer
10
Category: Sales
New car purchase
The staff at Hyundai is extremely knowledgeable and helpful ! They got me into a new Hyundai quickly and I appreciate that! I would definitely get my next car there.
KYLE M P., Sales Manager from Classic Hyundai responded on 02/01/2022 05:53 AM

Thanks again for your business! We hope that you are enjoying the new Hyundai. Please let us know if you have any questions or need anything!

Kyle Presock
Sales Manager
440-266-6777

DN
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Donna N.
Mentor, OH
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2022
verified customerVerified Customer
10
Category: Sales
Quick and Easy Purchase
Got the color I wanted in just a few days for a Great Lease price! My Tucson has everything I wanted and more!!! Everything about the vehicle was explained to me. It was a Very Good Experience!!
KYLE M P., Sales Manager from Classic Hyundai responded on 01/25/2022 05:45 AM

Thanks again for your business! We hope that you are enjoying. If you need anything, please let us know. 

Kyle Presock
Sales Manager
440-266-6777

Verified Customer
Willoughby, OH
2022 Hyundai Santa Cruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2022
verified customerVerified Customer
10
Category: Sales
Always great service
Sales & service have always been top notch. I only service my vehicle at Classic & will continue to do so in the future.
KYLE M P., Sales Manager from Classic Hyundai responded on 01/21/2022 11:46 AM

Thanks again for your business! We hope that you ar eenjoying your new Hyundai. Please let us know if you need anything. 

Kyle Presock
Sales Manager
440-266-6777

RC
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Ronald C.
Gates Mills, OH
2022 Hyundai Kona
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2022
verified customerVerified Customer
10
Category: Sales
Great buying experience
For me, buying a new car is really a pain. Previous experiences had me feeling like I needed a shower afterwards; the countless, time wasting "...let me check with my manager" steps and BS. With Classic, I met with two people; my sales guy David and the finance guy to sign the papers....that's it! I think I was in and out of there in about 90 min or less. Dave was fantastic when we went for test drive and explained all of the cars features. Will go back to Classic for sure when the time comes again...and I'll be looking for David.
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/10/2022
9
Category: Sales
Great experience
Sales guy David was very efficient and transparent. Did not feel like I needed a shower after the deal. See him if you want to avoid the normal BS and delays.
KYLE M P., Sales Manager from Classic Hyundai responded on 01/11/2022 11:02 AM

Thanks again for your purchase! We hope that you are enjoying the new Hyundai. I am sorry that we did not provide you with 5 star service. Please let us know how we could change that in the future. 

Kyle Presock
Sales Manager
440-266-6777

WR
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William R.
Euclid, OH
2022 Hyundai Santa Fe Hev
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/27/2021
verified customerVerified Customer
10
Category: Sales
Overall very satisfied..
My previous vehicle was from Classic VW and I developed a great relationship with my sales rep there. I was insistent that she be involved in the deal with my new Hyundai. I was very happy that she was with me every step of the way. Also all of the staff at the Hyundai store were great to work with.
KYLE M P., Sales Manager from Classic Hyundai responded on 12/28/2021 10:04 AM

Thank you for the review! We hope that you ar enjoying your new Hyundai. Please let us know if there is anything else that we can assist with. 

Kyle Presock
Sales Manager
440-266-6777

KC
gravatar
Kathryn C.
Painesville, OH
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2021
verified customerVerified Customer
10
Category: Sales
Kathryn C
Great experience. Very happy.
KYLE M P., Sales Manager from Classic Hyundai responded on 12/22/2021 10:35 AM

Thanks again for your business! We hope that you are enjoying the new Hyundai. Please let us know if you have any questions. 

Kyle Presock
Sales Manager
440-266-6777

MK
gravatar
Mladenko K.
Eastlake, OH
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2021
verified customerVerified Customer
10
Category: Sales
Excellent
Very happy
KYLE M P., Sales Manager from Classic Hyundai responded on 12/16/2021 10:05 AM

Thanks again for your business! We hope that you are enjoying the new Hyundai. If you need anything please let us know. 

Kyle Presock
Sales Manager
440-266-6777

Verified Customer
Mentor, OH
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2021
verified customerVerified Customer
10
Category: Sales
Exceptional Experience!
Classic Hyundai went over and above when I decided to purchase a car there. Everyone was friendly and helpful. My salesman kept in touch throughout the experience and has called to check in now that I am a Hyundai owner.
KYLE M P., Sales Manager from Classic Hyundai responded on 12/11/2021 05:46 AM

Thank you again for your business! We hope that you are enjoying your new Hyundai. If you need anything or have questions, please let us know!

Kyle Presock
Sales Manager
440-266-6777

JM
gravatar
Jennifer M.
Wickliffe, OH
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2021
verified customerVerified Customer
10
Category: Sales
New Car
Norvell and Mike are amazing. This is my 2nd Hyundai and I would not go anywhere else to buy a car!
KYLE M P., Sales Manager from Classic Hyundai responded on 11/23/2021 12:36 PM

Thanks again for the business! We hope that you are enjoying the new Hyundai. 

Norvell Todd

CL
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Carol L.
Mentor, OH
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2021
verified customerVerified Customer
10
Category: Sales
Great Experience
We knew we'd have challenges with vehicle inventory being low as our lease was ending. That was not the case at all! We loved the only vehicle we looked at and it is better than we expected. Chris Johnson was an excellent salesperson. Very knowledgeable and professional. Followed up to see if we had any questions or issues. That's a nice touch!
KYLE M P., Sales Manager from Classic Hyundai responded on 11/03/2021 11:34 AM

Thank you again for your business! We hope that you are enjoying the new vehicle. If you need anything or have any questions, please let us know!

Kyle Presock
Sales manager
440-266-6777

Verified Customer
Mentor On The Lake, OH
2022 Hyundai Kona
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/21/2021
verified customerVerified Customer
8
Category: Sales
Nice place to do business
Good service and great atmosphere at the dealership
KYLE M P., Sales Manager from Classic Hyundai responded on 10/21/2021 01:00 PM

Thanks again for your business! We hope that you are enjoying the new Hyundai. Please let us know if you need anything. 

Kyle Presock
Sales Manager
440-266-6777

JT
gravatar
Jon T.
Chardon, OH
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2021
verified customerVerified Customer
10
Category: Sales
wonderful service
Nice inventory of vehicles. Friendly sales staff. Helpful tools on the web site. The time spent at the dealership was minimal.
KYLE M P., Sales Manager from Classic Hyundai responded on 10/12/2021 06:28 AM

Thanks again for your purchase. We hope that you are enjoying your new Hyundai. Please let us know if you have any questions that we can help with. 

Kyle Presock
Sales Manager
440-266-6777

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