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Dave Smith Nissan

Average Score
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
3.0
(17 Reviews)
50
Write a Review
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Score Details

5 stars
47%
4 stars
<1%
3 stars
<1%
2 stars
11%
1 star
41%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
50
Net Promoter Score ®

Business Details

About

Dave Smith Nissan has been serving the Spokane community for a number of years. Our friendly service staff, sales staff and body shop will work hard and strive for complete customer satisfaction. Dave Smith Nissan has been serving the Spokane community for a number of years. Our friendly service staff, sales staff and body shop will work hard and strive for complete customer satisfaction.

Categories
New Car Dealer, Used Car Dealer, Car Dealer
Contact
(509) 924-6242
Closed
Business Hours

Business Hours

Mon
8:00 AM - 7:00 PM
Tue
8:00 AM - 7:00 PM
Wed
8:00 AM - 7:00 PM
Thu
8:00 AM - 7:00 PM
Fri
8:00 AM - 7:00 PM
Sat
8:00 AM - 7:00 PM
Sun
11:00 AM - 5:00 PM
* Pacific Time (Us & Canada)
6901 E Sprague Ave Spokane, WA 99212
Get Directions

Score Details

5 stars
66%
4 stars
<1%
3 stars
<1%
2 stars
11%
1 star
22%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
50
Net Promoter Score ®

Business Details

About

Dave Smith Nissan has been serving the Spokane community for a number of years. Our friendly service staff, sales staff and body shop will work hard and strive for complete customer satisfaction. Dave Smith Nissan has been serving the Spokane community for a number of years. Our friendly service staff, sales staff and body shop will work hard and strive for complete customer satisfaction.

Categories
New Car Dealer, Used Car Dealer, Car Dealer
Contact
(509) 924-6242
Closed
Business Hours

Business Hours

Mon
8:00 AM - 7:00 PM
Tue
8:00 AM - 7:00 PM
Wed
8:00 AM - 7:00 PM
Thu
8:00 AM - 7:00 PM
Fri
8:00 AM - 7:00 PM
Sat
8:00 AM - 7:00 PM
Sun
11:00 AM - 5:00 PM
* Pacific Time (Us & Canada)
6901 E Sprague Ave Spokane, WA 99212
Get Directions

Score Details

5 stars
33%
4 stars
<1%
3 stars
<1%
2 stars
16%
1 star
50%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
50
Net Promoter Score ®

Business Details

About

Dave Smith Nissan has been serving the Spokane community for a number of years. Our friendly service staff, sales staff and body shop will work hard and strive for complete customer satisfaction. Dave Smith Nissan has been serving the Spokane community for a number of years. Our friendly service staff, sales staff and body shop will work hard and strive for complete customer satisfaction.

Categories
New Car Dealer, Used Car Dealer, Car Dealer
Contact
(509) 924-6242
Closed
Business Hours

Business Hours

Mon
8:00 AM - 7:00 PM
Tue
8:00 AM - 7:00 PM
Wed
8:00 AM - 7:00 PM
Thu
8:00 AM - 7:00 PM
Fri
8:00 AM - 7:00 PM
Sat
8:00 AM - 7:00 PM
Sun
11:00 AM - 5:00 PM
* Pacific Time (Us & Canada)
6901 E Sprague Ave Spokane, WA 99212
Get Directions
All Departments' Reviews
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
3.0
(17 Reviews)
Write a Review
Recent Reviews
BK
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Brandon K.
Spokane, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/26/2024
0
Category: Sales
One star is to many for this place
DONT TAKE YOUR MONEY TO DAVE SMITH NISSAN! Two times I have had a car lined up to buy working with a SLEAZEBALL named Todd Bos. Asked for an itemized breakdown of the price. It was a thousand over what it should have been. Only for him to tell me it's a "pre installed protection package". Like an alarm? Nope.. literally some cosmetic warranty covering oxidation and sun damage and other crap no one will ever use. Not only does he not tell me it's optional, he tells me it's preapplied to EVERY car they sell. You have no choice in the matter. I said that sounds illegal unless it's listed in the purchase price. He gets passive aggressive and literally lets the car get sold out from under me. Two times in a row he's done this with an Altima and a Subaru. At this point it's my fault for even letting him message me still after the first time. Will provide pictures so you can see how slimy this man is. DONT DEAL WITH TURD BOS, sorry I mean TODD BOS. Grimiest little kid imaginable. Stereotypical sleazy salesman. Go to Google reviews I have posted the text interactions between myself and Todd Bos so you can see for yourself
RM
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Ron M.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2022
10
Category: Sales
Excellent Experience at Dave Smith Nissan
Had a 100% 5 star GREAT experience with Dave Smith Nissan! Rowan is a great sales manager and communicator. I was lucky to work with Travis who was so nice, thorough, helpful and a pleasure to work with to get my new vehicle! Travis explained everything so well and really went the extra mile for me in so many ways! Cody is really friendly, nice, professional, and also a great pleasure to work with on all of the details and paperwork. Getting a new car was so easy and enjoyable! Thank you Travis and Cody and the whole Dave smith Nissan Team!
BJ
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Bo J.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2022
10
Category: Sales
Dave Smith Nissan
I got my first car from this dealership. Interacting with the employees was a great experience. They were so helpful in finding me the car that I needed. Travis was extremely patient with my questions and concerns. He was able to give me the proper advice on which car would accommodate my requirements. One of the best deals I have ever received.
AT
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Alex T.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2022
10
Category: Service
Dave Smith Nissan
My overall experience at Dave Smith Nissan was fantastic the service department understood my needs.
TC
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Tom C.
Spokane, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/15/2020
2016 Ford Edge
Purchased it 6 months ago. Very pleasant experience with sales staff. No complaints there.
Recently the airbag light comes on occasionally disabling the AC, power windows and mirrors, and God only knows what else.
Took the car to Gus Johnson Ford. Of course the problem doesn’t happen for them, and until it does they have no idea what to fix.
So here’s the kicker. Service tech faintly remembers a similar situation with a car last fall. He said they had the car for a month and a half and couldn’t duplicate the problem. He looks into it and discovers the customer that brought the car to them was none other than DAVE SMITH NISSAN. Yes it’s the same vehicle. So DSN takes the car back and sells it to the first unsuspecting buyer, (that would be me) not revealing the problem with air bags.
NOT COOL DAVE!!!!
Not Recommended
RB
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Rusty B.
Walla Walla, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/13/2018
Avoid this dealership
I would not recommend this dealership I dealt with sonny a total liar when I complained the manager said he would handle it again lies I just purchased a new Nissan from Robertson Nissan the difference was amazing avoid this dealership at all cost Dave Smith sucks
Not Recommended
AS
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Alex s.
Cataldo, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2015
Category: Sales
excellent experiance
love this place very friendly and fast
Recommended
RR
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ronnie r.
Kellogg, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2015
Category: Sales
awesome place
this place is incredable great service great people
Recommended
JS
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JAMES S.
Spokane Valley, WA
NISSAN TITAN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2015
verified customerVerified Customer
Category: Sales
*****
*****
Recommended
HS
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HYE S.
Hayden, ID
SAAB 9-3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2015
verified customerVerified Customer
Category: Service
always they know what they doing
Excellent
Recommended
JH
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JULIE H.
Spokane, WA
NISSAN MURANO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2015
verified customerVerified Customer
Category: Sales
The salesman Tony was fabulous.
I had a great experience with the saleman. He was very professional, informative and never pushy. I really appreciated his kind, friendly knowledgeable personality. He made buying a new car a great experience.
Recommended
JB
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JOSEPH B.
Spokane Valley, WA
NISSAN 350Z
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2015
verified customerVerified Customer
Category: Service
friendly, on time and quick
professional and quick
Recommended
CN
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CLIFFORD N.
Spokane Valley, WA
NISSAN MAXIMA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2015
verified customerVerified Customer
Category: Service
great service
always receive great service
Recommended
JR
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JEFFREY R.
Spokane Valley, WA
NISSAN ROGUE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2015
verified customerVerified Customer
Category: Sales
Great sales person (Tony) Your finance guy sucks
Tony was great and was not pushy, did a really great job with us. Your finance guy sucked as he tried on multiple occasions to get us to buy dealers extras like an extended warranty. To the point that he lost his composure and it was clear by his posture, eyes and facial expression that he was pissed off about it. Frankly, I felt like reaching across the table and bitch slapping him for the way he was acting. Fire him keep Tony.
Recommended
Julie S. from Dave Smith Nissan responded on 09/14/2015 02:24 PM

Here at Jaremko, we try and provide every opportunity to inform our customers about the many various added options and extended service contracts available. We sincerely apologize for any pressure you felt. We have discussed your feelings with finance and moving forward we will make every effort to offer these options in the most friendly and respectful manner. Again, please accept our most sincere apology.

DS
gravatar
DOUGLAS S.
Valleyford, WA
NISSAN FRONTIER 4WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2015
verified customerVerified Customer
Category: Service
service department
Jim in the service department is always very nice and will explain anything you don't understand. Willing to make sure the customer is taken care of. I like seeing the same faces over time. It says a lot about a business if you have long term employees.
Recommended
Displaying Review 1 - 15 of 1037 in total
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