We are a full service auto repair shop. Low price will bring you to us but the quality of our car maintenance will bring you back. We are a full service auto repair shop. Low price will bring you to us but the quality of our car maintenance will bring you back.
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Doc's then produced a bill for the roughly the same amount and would not allow us to pick up the vehicle until the second bill was paid. In fact, they held truck behind their fence overnight not allowing it to be picked up. The next day we went to the facility to talk with personnel and explain the situation. We were told that some personnel that initially helped us and knew about the situation were no longer there and that they did not know anything about what was communicated. Our understanding is that this is a family run business and most all the personnel knew of the situation. After losing the use of the truck for over a week initially and an additional day of profit lost, we had to pay a second bill that miraculously was cut in half overnight for services that were really already paid for. Not a very smart business decision to lose possibly thousands of dollars in future business, regular maintenance and or repairs for an already paid for repair and demanding a roughly $300 additional repair bill. Our company will not go back. Think very carefully about dropping your vehicle off here. You may end with a bill you did not bargain for and or unneeded repairs! I will say that as of this review the problem has been repaired (which we took the vehicle in for in the first place) however after being double billed for the repair that should have initially taken place!