Business Solutions
English Español
SureCritic / Auto Repair / Dorman's Auto Center Inc
business image

Dorman's Auto Center Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,721 Reviews)
89
Write a Review
Schedule Appointment

Score Details

5 stars
92%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5
3
Total ReScores™
5.0
ReScore™ Average
89
Net Promoter Score ®

Business Details

About

Dorman's Auto Center is celebrating over 25 years of taking care of cars and people who ride in them, providing car owners with a one-stop shop for scheduled maintenance service and repairs for autos, SUVs, and minivans. Our trained and certified technicians can perform the same services as a dealer can only at a much greater value. Dorman's Auto Center is celebrating over 25 years of taking care of cars and people who ride in them, providing car owners with a one-stop shop for scheduled maintenance service and repairs for autos, SUVs, and minivans. Our trained and certified technicians can perform the same services as a dealer can only at a much greater value.

Categories
Auto Repair, Oil Change, Used Car Dealer
Contact
(401) 726-6699
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
434 Prospect St Pawtucket, RI 02860
Get Directions

Affiliations

Dorman's Auto Center Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,721 Reviews)
Write a Review
Recent Reviews
LF
gravatar
Lucia F.
East Providence, RI
Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Good
Never had any problems, always had my car done…
SC
gravatar
Stacey C.
East Providence, RI
Ford Explorer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/18/2025
verified customerVerified Customer
8
Service
Service was quick and very thorough. Staff was friendly. Definitely will go their again.
JT
gravatar
James T.
Pawtucket, RI
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Fast and on point with diagnosis
Called and a person answered the phone. Told them what was needed, appointment set, repairs completed and no surprise when billed. Always a level of trust with Dorman's.
RQ
gravatar
Richard Q.
Warwick, RI
Buick Enclave
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Best around the whole state of RI
By far the cleanest and most effective reliable family oriented shop in the whole state
Fair honest fast and no games to be played
My go to stop for auto body and auto repairs
DR
gravatar
Daniel R.
Attleboro, MA
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Vehicles Serviced
Tony and Derek are great to work with and very knowledgeable and professional. I would recommend having your vehicle serviced with them.
SL
gravatar
Susan L.
Pawtucket, RI
Volkswagen Tiguan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Great
Had to bring my car in and they did an excellent job they talked to me an explained everything to me what they had to do and they got it done they was very nice and fast would recommend them to anyone that needs there car fix
LK
gravatar
Leonard K.
Warwick, RI
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
2017 Dodge Grand caravan
When I needed a new vehicle I shopped around a lot of places the dormans had the most competitive pricing and an extremely friendly staff.
Since I purchased my vehicle from them their service has been impeccable they sent me in promptly if I have to reschedule they're very accommodating
They're nice to you you come in and it's a comfortable place to wait the weights never that long.
I have already recommended friends and I will continue to do so
PD
Paul D.
Pawtucket, RI
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Quick Service
I called to schedule an appointment, was offered the next day. Dropped off the car off. Tony called me a few hours later the car was done. It has been fine. Excellent customer service.
VL
gravatar
Victoria L.
Central Falls, RI
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Car service
The team was friendly and knowledgeable. Helped me out at the last minute.
Verified Customer
Providence, RI
Ford Transit Wagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Excellent service.
Great service
TM
gravatar
Tracey M.
Pawtucket, RI
Nissan Armada
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Great Service & reasonable prices
I found Dormans on the AAA service section. Called and got a diagnosis appointment the next day. I really appreciated the video to show what was wrong, the customer service, the quickness of getting my Truck fixed and the financing that was available. I will be getting my car fixed and inspected there to. I will be a return customer in the years to come. Thank you Rick you were amazing.
RS
gravatar
Rochelle S.
Lincoln, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
10
Quick and Efficient
My experience with Dormans has been a pleasure. From State Inspections and oil changes to autobody repairs, Dormans is an excellent Auto Center for all your needs. Maria, Derek, Rick, and everyone there have pleasant attitudes and are always there to help. We will continue to bring the business vehicles along with people.
SI
gravatar
Sarah I.
Rumford, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2025
10
My son's car
We purchased my son's car at Dorman's in Seekonk. We couldn't have been happier with all the sales reps there! Then we needed to get a new battery and have a few things looked at on the car. My son was in an accident right after we had the battery replaced so we brought it to Dorman's in Pawtucket, fixed the car, changed out things that "may need to be replaced soon" and they did it all under warranty. I will take all my cars to be fixed here because they are honest, efficient and friendly!
Verified Customer
Providence, RI
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Took me right in found the problem and fixed it.
I would definitely recommend Dorman’s
JM
gravatar
Janet M.
Cranston, RI
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
They do a great Job on my car ,which I brought their great Mechanics .
I always schedule my Car oil change their and they do a Great Job and fully check my SUV and answer and check any of my SUV concerns.❤️
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.