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Dorman's Auto Center Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,732 Reviews)
89
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5
3
Total ReScores
5.0
ReScore Average
89
Net Promoter Score ®

Business Details

About

Dorman's Auto Center is celebrating over 25 years of taking care of cars and people who ride in them, providing car owners with a one-stop shop for scheduled maintenance service and repairs for autos, SUVs, and minivans. Our trained and certified technicians can perform the same services as a dealer can only at a much greater value. Dorman's Auto Center is celebrating over 25 years of taking care of cars and people who ride in them, providing car owners with a one-stop shop for scheduled maintenance service and repairs for autos, SUVs, and minivans. Our trained and certified technicians can perform the same services as a dealer can only at a much greater value.

Categories
Auto Repair, Oil Change, Used Car Dealer
Contact
(401) 726-6699

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
434 Prospect St Pawtucket, RI 02860

Affiliations

AAA - Approved Auto Repair
ASE
ASE - Master Certification
NAPA
Dorman's Auto Center Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,732 Reviews)

Our goal is to provide the most accurate picture of a business's online reputation. To provide the most accurate picture, we use an automated algorithm to help us recommend reviews that are most valuable for visitors to our site. Reviews that are recommended may ultimately become "not recommended" and vice versa based on continued updates and learning from our algorithm. Reviews that are verified through the business point of sale system may post immediately to the recommended reviews section of our site, however, based on the application of our automated algorithm, may become "not recommended".

Continue reading recommended reviews


SD
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Stephanie D.
Tiverton, RI
This review is currently pending verification from the business.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/03/2025
verified customerVerified Customer
0
AC
They charged us to fix AC even though they supposedly fixed it when we bought it 7 months ago!

SL
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Susan L.
Pawtucket, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2024
0
susan
My time there was great they took care of my needs quick and professional very friendly and nice I would recommend them to everyone if you need your car fixed or just a touch up go there you won’t be disappointed

PB
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Peter B.
Warwick, RI
This review violates the SureCritic Review Policy.

DB
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Donald B.
Pawtucket, RI
This review violates the SureCritic Review Policy.

PA
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Paul A.
Pawtucket, RI
This review violates the SureCritic Review Policy.

ES
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Edward S.
Providence, RI
This review violates the SureCritic Review Policy.

RB
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Ron B.
Pawtucket, RI
This review violates the SureCritic Review Policy.

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Staas P.
Rumford, RI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/12/2022
0
This place is a joke
Asked about a mint cadillac Allante they had on their lot few weeks ago told me car was "old and unpractical" and they junked it tried to sell me a kia you are a joke that car was gorgeous
Doreen A., Owner from Dorman's Auto Center Inc responded on 03/14/2022 06:46 AM

Staas please call our office 401-726-6699 


DY
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Deniz Y.
Woonsocket, RI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/28/2022
3
Dogman
Dogman

JD
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Jose D.
Warren, RI
This review violates the SureCritic Review Policy.

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. ..
St. Louis Park, MN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/24/2021
SICK
now you are sending people to look into my house with binoculars you people are SICK and take pleasure in gangstalking me
Not Recommended

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.  .
St. Louis Park, MN
This review violates the SureCritic Review Policy.

FO
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Fuck O.
St. Louis Park, MN
This review violates the SureCritic Review Policy.

MK
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Max K.
Harrisville, RI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/31/2021
something is rotten in the state of denmark
the only way these guys have 5 stars is they made up these repeated fake reviews especially on the platform known as "surecritic". look at how many times the same name pops up, also why are there so many reviewers listed as owning "ford police interceptors" - paying cops to leave 5 star reviews? even more interesting is their bbb profile with exactly one positive review which they paid someone to post, most likely an employee. they are thieves and liars, i have never met 2 men (tony & steve) who can lie with such straight faces. these guys should be out of business, they look you over and if they don't like the look of you they decide to give you the runaround and screw you as hard as they can. they screw over clueless people with poor credit selling salvage title grocery getters. tony is a coward who gets off on bullying, harrassing and gangstalking anyone who airs out their negative experience they had at his establishment. i would not trust them with a bicycle or a wheelbarrow, let alone something with an engine and transmission. any positive review on here is either fake or paid because they are conmen and liars who probably engage in money laundering or some other nefarious white collar crime behind the curtain
Not Recommended

GC
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George C.
Ashaway, RI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/25/2021
Absolute joke of a business
They make their living selling to clueless Jane & Joe Sixpack who have spent their whole lives leasing, financing and "borrowing" from the bank instead of actually owning anything. God forbid you come here wanting a vehicle you bought off a private party serviced, especially if it's something old/niche, they are utterly clueless.
Not Recommended
Doreen A., Owner from Dorman's Auto Center Inc responded on 03/26/2021 06:46 AM

You abviously have never shopped here or done business here and are reviewing the wrong the company. We weren't voted #1 in the business in the area for nothing.  We are a reputable family business for over 30 years.  If there is anything further to discuss contact me directly since customer satifsfaticion is our number #1 priority. 
Looking forward to hearing from you.  Owner Doreen 401-726-6699


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