Did only the work necessary, didn't try to gouge us on parts or labor. They charge actual ASE rates and hours and don't try and Pad the bill. It was nice to have a loaner car while they worked on mine. They did front end work on my Subaru and it drives like new. Highly recommended.
Robert said the staff at this business did a really good job servicing his vehicle. They were on time. They did everything he asked. He appreciated they gave him a loaner vehicle, which he stated he felt most other businesses do not do, and they seemed to cater to the customer, which was fantastic. Everything was done in a timely manner. They said it would be done on such a date, and it was done, pronto.
This place is legit. Eugene Brett and Matt do a fantastic job managing E2 and its easy to tell because every service I have had has gone smoothly and quickly. Even offered me a loaner car if I didnt want to wait around so i could take care of some errands, but they are so friendly and accommodating you might not want to leave. This brings a relaxing atmosphere in the shop which can be beneficial because we all know repairs can get costly, and in turn be a very stressful situation not knowing what the final cost will come to. And this is where Matt steps in to help. Hes the best young mechanic I have ever met. He literally knows everything inside and out of a car/truck. And can tell you whats going on with just a quick glance most of the time. Matt or Brett will NEVER pressure you into thinking you have to repair more then is needed and will actually tell you what parts are still good for the moment but will need attention in future. , which is extremely helpful in taking the Surprise out of future repairs. Unlike some local shops ive been to where they were replacing undamaged, like new parts, billing my insurance, then turning around and selling the parts as "new" to other customers. The guys at E2 automative are against taking advantage of their customers, which is becoming a less commen practice these days. This place will be doing great business for years and years to come because they embrace their responsibility and understand that taking care of their customers / neighbors and making sure they are safe on the road is more important then running up their bill to make a quick extra buck. I wish all businesses followed this model. Cheers .
The staff were pleasant and knowledible of the issues that needed to be addressed with my vehicle. They made me and my young child feel comfortable while we waited. Being a female it is hard to get true estimates about cars sometimes, but i feel they were very honest with their service. I am glad to have found them. The free roadside assistance program is also awesome.
Karen said the business did everything right. They were friendly and timely. They also saved her a lot of money. She had taken the vehicle to another place for a bid, and that place told her the repairs would be very expensive. When this business made her diagnosis, they informed her that the repairs the other business quoted her were not necessary. She is happy that she found a mechanic to take her vehicle to, who she can trust.
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