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Elite Truck & Bus Centers

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(135 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

The team at Elite Truck & Bus Center works tirelessly to provide a truck repair service experience like no other. No project is too big or too small for our ASE-certified master technicians to handle. We offer accurate estimates on all work before starting anything. From inspections to emergency repairs, rebuilds and beyond, we can get it The team at Elite Truck & Bus Center works tirelessly to provide a truck repair service experience like no other. No project is too big or too small for our ASE-certified master technicians to handle. We offer accurate estimates on all work before starting anything. From inspections to emergency repairs, rebuilds and beyond, we can get it done. ...more

Categories
Heavy Truck Repair, Auto Repair, Car Maintenance
Contact
(571) 347-7575

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
7901 Kincannon Pl 4 Lorton, VA 22079
Elite Truck & Bus Centers' Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(135 Reviews)

NN
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NICK N.
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2022
verified customerVerified Customer
10
These guys are the truck repair PROS!
Mike and staff were very helpful, thank you so much!

Verified Customer
Arlington, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2022
verified customerVerified Customer
10
Awsome
Super professional business. They succeeded where others failed.

AM
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ANGIE M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2022
verified customerVerified Customer
10
Best experience! There are great people in this world and these guys are great people!
Great people, great work! Never go anywhere else!

JH
JEN H.
Alexandria, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2022
verified customerVerified Customer
10
Awesome experience!
Great customer service! Quick repairs and awesome communication on estimate, parts and labor.

MS
MARY S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2022
verified customerVerified Customer
10
Fantastic!
Absolute best! Everyone in the office & the great guy (sorry- forgot his name)who replaced my batteries, were knowledgeable, gave a good estimate, and had the skills needed to do a job well done! I will definitely look them up again when needed.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2022
verified customerVerified Customer
10
Outstanding Quality for Good Value
Elite Truck and Bus has repaired two of my trucks. They fixed issues that eluded repair by by other shops and a dealership. Explanation of work that's needed as well as complete is clear and to the point. Prices are fair and you'll save money because these guys get to the root of the issue quickly and correctly. This isy go-to shop. I highly recommend them.

Verified Customer
Ford Cutaway
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2022
verified customerVerified Customer
10
Repair of Box truck
We had what we thought was a alignment problem with our delivery E350 Ford box truck. Couldn't find anyone that could do a alignment due to height of truck. Our Ford dealer recommended Elite so we called and they said bring it in. They got on it the next day and fixed the problem. The truck is now working fine.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2022
verified customerVerified Customer
10
Satisfied customer
With their great customer service and high quality work they gained a loyal customer. No headaches or worries if they will get job done. Will recommend to anyone trying to repair their vehicles. Thanks again!!

Verified Customer
Alexandria, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2022
verified customerVerified Customer
10
Great service as always.
Great job as expected. Saved me money by being honest and forthright.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2022
verified customerVerified Customer
10
Excellent Service
Excellent shop. Extremely knowledgeable and professional. Great customer service. Will get the job done correctly. Also super busy shop, the good ones always are these days.

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Verified Customer
Alexandria, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2022
verified customerVerified Customer
10
Great service and I was kept updated from start to finish
I took one of our fleet trucks and the turnaround time was extremely quick. I now take ALL of our fleet trucks to Elite and would not go anywhere else.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2022
verified customerVerified Customer
10
Great Honest Service
Took my truck to two other places with diagnosis of alleged electrical issues and needing to be taken apart. But when I took to Elite Truck & Bus, electrical issue was because of faulty battery that needed to be replaced. An alleged couple thousand dollar job turned into cost of new battery. Truck runs like new.

Highly recommend Elite Truck & Bus because they focused on integrity and perception of their work, strongly emphasizing customer service and upfront transparency with what needs to be done.

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Verified Customer
Lorton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2022
verified customerVerified Customer
10
Always Polite and Friendly
The people here are amazing and always have me leaving with a laugh and a smile. Manage a fleet of vehicles and this is the only shop I will use in the future.

Verified Customer
Mc Lean, VA
Ford E450 Super Duty
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/01/2022
verified customerVerified Customer
8
Excellent service, can improve on timing
Dustin and team gave all star service on multiple repairs and flexibility, and I would return to Elite for that. However, they can improve on the timing. I made an appointment to drop off the truck a week in advance, yet it took them almost another week after drop off to look at the truck. I understand they are busy, but then communicate and adjust with the customer on the basis of that schedule. Thanks

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Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2022
verified customerVerified Customer
10
Diesel
They always do a good job and help out in many ways.
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