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Elyria Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,721 Reviews)
82
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
117
Total ReScores
4.7
ReScore Average
82
Net Promoter Score ®

Business Details

About

At Elyria Hyundai our goal is to be #1 in customer service. We are located in Elyria, OH near Lakewood and Cleveland. Call us for an appointment, or visit our website to schedule your next service visit. At Elyria Hyundai our goal is to be #1 in customer service. We are located in Elyria, OH near Lakewood and Cleveland. Call us for an appointment, or visit our website to schedule your next service visit.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(440) 324-7700

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
845 Leona Street Elyria, OH 44035
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,721 Reviews)

Our goal is to provide the most accurate picture of a business's online reputation. To provide the most accurate picture, we use an automated algorithm to help us recommend reviews that are most valuable for visitors to our site. Reviews that are recommended may ultimately become "not recommended" and vice versa based on continued updates and learning from our algorithm. Reviews that are verified through the business point of sale system may post immediately to the recommended reviews section of our site, however, based on the application of our automated algorithm, may become "not recommended".

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MT
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Monica T.
Lorain, OH
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/01/2021
Follow up to my original review
Here we go. After my original review I was contacted by the service manager. I voiced my concerns about my vehicle and the manager seemed to be sincerely apologetic and offered to take a look at my car in return for a better review (which I posted). My appointment was for this past Tuesday at 1pm. Needless to say I get there and not only is the manager not there but the service department knows nothing about this appointment. I am then asked to reschedule for a later date. Not only did I waste my gas but also my time. Very inconsiderate of them not to even call and make me aware. I’m not pleased and frustrated with Elyria hyundai at this point.
Not Recommended
RYAN P M. from Elyria Hyundai responded on 07/01/2021 10:02 AM

Monica, I am truly sorry. I had a personal emergency that I had to leave instantly On Tuesday. Please give me a call.


JC
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Jim C.
Lorain, OH
This review violates the SureCritic Review Policy.

BM
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Bill M.
Grafton, OH
This review violates the SureCritic Review Policy.

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John R.
Avon, OH
This review violates the SureCritic Review Policy.

JP
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Jesse P.
Elyria, OH
This review violates the SureCritic Review Policy.

JM
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JONATHAN M.
North Ridgeville, OH
This review violates the SureCritic Review Policy.

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anon a.
Brookpark, OH
This review violates the SureCritic Review Policy.

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Linda C.
Vermilion, OH
This review violates the SureCritic Review Policy.

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