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En-Tire Car Care Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(623 Reviews)
88
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
4.0
ReScore Average
88
Net Promoter Score ®

Business Details

About

Servicing all vehicles in the Lawrence, KS area Servicing all vehicles in the Lawrence, KS area

Categories
Tire Sales and Repair, Auto Maintenance, Auto Repair
Contact
(785) 842-5500

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1801 W 31st St Lawrence, KS 66046
En-Tire Car Care Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(623 Reviews)

SF
Sean F.
Lawrence, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2023
verified customerVerified Customer
Category: Service
Sean said that he had a pleasant, easy service.
Recommended
Jeff T. from En-Tire Car Care Center responded on 12/20/2023 06:46 AM

Thank you so much for taking the time to share your feedback! We're thrilled to hear that you had a pleasant experience with automotive repair service. Making things easy for our guests is always a top priority for us, and we're delighted to know that we succeeded in providing you with the service you deserve. We look forward to serving you in the future.

Jeff Tucker and the EN-TIRE team.

GU
Gail U.
Lawrence, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2023
verified customerVerified Customer
Category: Service
Gail said they were incredibly not only professional, but very generous and helpful. Right down to when it looked like she wasn't going to get a ride, they offered her one, they were very thorough and provided a check up of her particular vehicle. They checked for the recommended repairs for her vehicle's current mileage, gave her a printout of the suggested repairs and explained it all to her, those guys were great.
Recommended
Jeff T. from En-Tire Car Care Center responded on 12/26/2023 12:09 PM

Thank you so much for taking the time to share your positive experience with our team! We are thrilled to hear that you had a great encounter with our automotive service. Our team takes pride in delivering professionalism, generosity, and assistance to our valued customers.

We're especially pleased that we could offer you a ride when needed and that our thorough vehicle checkup and recommended repairs were helpful. Transparency and communication are key aspects of our service, and we're glad to know that you received a clear explanation of the suggested repairs.

Your feedback is truly appreciated, and it motivates us to continue providing excellent service to all our customers. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to serving you again in the future.

Jeff Tucker and the EN-TIRE team.

JM
Joe M.
Topeka, KS
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/10/2023
verified customerVerified Customer
Category: Service
Joe said his engine light came on and they couldn't figure out exactly what the problem was, but they did their best.
Recommended
Jeff T. from En-Tire Car Care Center responded on 01/02/2024 10:01 AM

Thank you for bringing your vehicle to us, and we appreciate your understanding and patience regarding the engine light issue. Our team is committed to providing the best possible service. I waited to respond to this review due to a follow up appointment that was set. It looks like the follow up went well.

Your satisfaction is important to us, and we value your feedback. If there's anything more we can do or if you have further concerns, please feel free to contact us. We're dedicated to resolving any issues and providing you with the reliable service you deserve.

Thank you for choosing us for your automotive needs.

Jeff Tucker and the EN-TIRE team.

RP
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Rebecca&Ryan P.
Eudora, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2023
verified customerVerified Customer
10
Fast full service
We have been taking all of our cars here for years. From oil changes to major repairs, they give fast service.
Jeff T. from En-Tire Car Care Center responded on 11/06/2023 06:23 AM

Thank you for your loyalty and for taking the time to leave a positive review! We're delighted to have been your trusted choice for car maintenance and repairs for so many years.

It's great to hear that you appreciate our fast and efficient service. We always strive to provide our customers with the best possible experience and ensure that your vehicles are well taken care of. Your continued trust and support mean a lot to us.

If there's anything specific you'd like to share or any particular aspects of our service you'd like to highlight, please don't hesitate to let us know. We look forward to continuing to serve you and your vehicles for many more years to come. Thank you for being a valued part of our automotive community!

Jeff Tucker and the EN-TIRE team.

CK
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Clint & Sarah K.
Eudora, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2023
verified customerVerified Customer
10
Excellent service
I trust Jeff and his team. The final invoice was less than they quoted, because they found a better price on parts. I expected it to be an all day thing, yet they got done early. You can't ask for more.
Jeff T. from En-Tire Car Care Center responded on 11/01/2023 09:31 AM

It's wonderful to hear that you have such trust in Jeff and his team. We pride ourselves on providing quality service and exceeding our customers' expectations. We're pleased that your final invoice came in under the original quote due to our team's cost-conscious approach, and it's great to know that the service was completed ahead of schedule.

Your satisfaction and trust are greatly appreciated, and we look forward to continuing to provide you with exceptional service in the future. If you ever have any further automotive needs or questions, please don't hesitate to reach out. Thank you for choosing us!

Thank you Clint!

Jeff Tucker and the EN-TIRE team.

DG
Dean G.
Lawrence, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2023
verified customerVerified Customer
Category: Service
Dean said he has always had excellent customer service at this business and the technicians are professional with what they do. He has been a customer of this business for 10 years, at least.
Recommended
Jeff T. from En-Tire Car Care Center responded on 10/30/2023 08:58 AM

Thank you for taking the time to leave such a positive review! We're delighted to hear that you've had consistently excellent experiences with our customer service and that you find our automotive repair technicians to be professional in their work. We truly value your loyalty as a customer for the past decade.

I hope you got an Antelope.

Your continued support and feedback mean a lot to us. If you ever have any suggestions or further comments, please don't hesitate to reach out. We look forward to serving you for many more years to come!

Jeff Tucker and the EN-TIRE team.

GB
Gary B.
Eudora, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2023
verified customerVerified Customer
Category: Service
Gary said they did a good job.
Recommended
Jeff T. from En-Tire Car Care Center responded on 10/30/2023 08:59 AM

We appreciate your kind words and are pleased to hear that you were satisfied with the automotive service we provided. Your feedback is important to us, and if there's anything specific you'd like to share or if you have any suggestions for improvement, please feel free to let us know. Thank you for choosing our services, and we look forward to serving you again in the future!

Jeff Tucker and the EN-TIRE team.

KD
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Ken D.
Lawrence, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2023
verified customerVerified Customer
10
Great service
I’m always pleased by how seriously they provide my free tire checks, and always with a smile. And, An a fix-it kind of guy myself, I’ve learned that I can absolutely trust them when the occasionally tell me there’s a problem.
Jeff T. from En-Tire Car Care Center responded on 10/19/2023 08:52 AM

Ken,

Thank you for taking the time to share your positive experience with our tire services. We are delighted to hear that you have consistently been pleased with the level of care and attention we provide, and we truly appreciate your trust in our assessments.

Our team takes pride in ensuring that every customer receives thorough and friendly service during their visits. It's fantastic to know that you've noticed our commitment to making your experience enjoyable and worry-free. We understand the importance of trust when it comes to vehicle maintenance and repair, and we're honored that you feel confident in our recommendations.

As a fellow fix-it enthusiast, we understand that your standards are high, and your trust means a lot to us. Please know that we will continue to uphold our commitment to providing top-notch service and accurate assessments.

If you ever have any questions, concerns, or additional feedback, please don't hesitate to reach out. We look forward to serving you again and maintaining your trust for years to come.

Thank you for choosing EN-TIRE Car Care for your automotive repair and tire needs.

Thank you,

Jeff Tucker and the EN-TIRE team.


BH
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Bob H.
Lawrence, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2023
verified customerVerified Customer
10
Best service in town. My go to place.
Best service in town, my go to
Place.
Jeff T. from En-Tire Car Care Center responded on 10/16/2023 10:25 AM

Thank you so much for your kind words Bob and for making us your go-to place! We truly appreciate your support and are delighted to hear that you had an enjoyable experience. We always strive to provide the best automotive service possible, and your feedback motivates us to continue doing so. We can't wait to welcome you back soon. If there's anything specific you'd like to share or if there are any ways we can make your future visits even better, please feel free to let us know. Always love talking old Chevy trucks with you. Thanks again for choosing us, and we look forward to serving you again!

Jeff Tucker and the EN-TIRE team.


SD
Sylvia D.
Tonganoxie, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2023
verified customerVerified Customer
Category: Service
Sylvia said they explained everything to her, they worked her in on short notice and they did an amazing job. She said she will be coming back to them for oil changes and everything else.
Recommended
Jeff T. from En-Tire Car Care Center responded on 10/30/2023 09:02 AM

We're thrilled to hear about your positive experience with us! Our team is committed to providing top-notch service and we're delighted that you found our repair explanations helpful and appreciated our ability to accommodate your needs on short notice. It's wonderful to know that you plan to return to us for future services, including oil changes and all your other automotive service needs.

Your continued trust and support mean a lot to us, and we're looking forward to serving you again for all your automotive needs. If you ever have any questions or requests, don't hesitate to reach out. Thank you for choosing us!

Jeff Tucker and the EN-TIRE team.

TK
Teresa K.
Lawrence, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2023
verified customerVerified Customer
10
Always nice and professional
People and services are always great.
Jeff T. from En-Tire Car Care Center responded on 10/02/2023 08:42 AM

Thank you so much for your kind words! We truly appreciate your positive feedback. Our team is dedicated to providing excellent service, and it's always wonderful to hear when our guests have had a great experience. If you have any specific comments or suggestions for us to make your future visits even better, please don't hesitate to share. We look forward to serving you again soon!

Jeff Tucker and the EN-TIRE team.

BM
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Bruce M.
Baldwin City, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2023
verified customerVerified Customer
9
On time service
Started and completed the oil change and tire rotation on time.
Jeff T. from En-Tire Car Care Center responded on 10/02/2023 08:44 AM

Thank you for choosing our service for your oil change and tire rotation needs! We're delighted to hear that we were able to start and complete the service on time. Our team works hard to ensure efficiency and quality in every job we do. If there's anything else we can assist you with in the future, please feel free to reach out. We appreciate your business and look forward to serving you again!

Jeff Tucker and the EN-TIRE team.

BG
Bob G.
Lawrence, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2023
verified customerVerified Customer
Category: Service
Bob said the staff was very helpful and nice to do business with. He was very thorough.
Recommended
Jeff T. from En-Tire Car Care Center responded on 10/02/2023 09:05 AM

We greatly appreciate your feedback and are delighted to hear that you had a positive experience with our staff. Providing helpful, friendly, and thorough service is what we strive for, and it's always rewarding to hear when we've met those goals. If you ever have any more automotive needs or questions in the future, please don't hesitate to reach out. We're here to assist you, and your satisfaction is our priority. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future!

Jeff Tucker and the EN-TIRE team.

AB
Aaron B.
Lawrence, KS
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/07/2023
verified customerVerified Customer
Category: Service
Aaron said they are a good business and very professional, but extremely expensive. He had one tire put on the rim and it cost him $200.
Recommended
Jeff T. from En-Tire Car Care Center responded on 10/02/2023 09:07 AM

Thank you for your honest feedback and for acknowledging our professionalism. We understand that pricing can be a concern for our customers, and we appreciate your input. We continually evaluate our pricing to ensure that it reflects the quality of service we provide. We value your business and aim to find ways to provide you with excellent service while also meeting your budgetary needs. Your feedback helps us make necessary adjustments, and we hope to have the opportunity to serve you again in the future.

Jeff Tucker and the EN-TIRE team.

JO
Javy O.
Lawrence, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2023
verified customerVerified Customer
Category: Service
Javy said they were great, always helped him out and did a good job.
Recommended
Jeff T. from En-Tire Car Care Center responded on 10/02/2023 08:57 AM

Thank you for your kind words and for sharing your positive experiences with us. We're thrilled to hear that we've been able to assist you and provide excellent service. Customer satisfaction is our top priority, and we're here to help with any automotive needs you may have. If there's ever anything specific you'd like to share or if you have any suggestions for how we can continue to improve, please don't hesitate to reach out. Your feedback is invaluable to us, and we appreciate your ongoing support.

Jeff Tucker and the EN-TIRE team.

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