Mikey Was awesome to work with, sent us everything we needed prior to coming in to help us with our decision on a Dodge Durango they have that I now happily own. Nice to meet a Good honest man in this industry.
Sincerity and Integrity are the best words to describe my experience
JC
Jennifer C.
Grants Pass, OR
06/15/2022
0
Category: Sales
This is the worst car dealership experience, EVER!
This is the worst car dealership experience I've ever had. Went to buy a used 2020 Camaro ZL1 and the salesman who sold us the car had been using it has his personal vehicle for hundreds of miles. Had his phone connected to the car and everything. Put a dent in the wheelwell, didn't disclose the dent, showed us the car while it was being washed in a dark area. We took pictures before we left. They refused to honor that they did the damage to the vehicle even though we had pictures of the damage (good thing we took pics) before we took posession. I had to escalate it to GM Corporate. THEN I got the VIN inspection done, and sent it to the salesman. He never turned it in, so they canceled the registration of my car. Never called. Never emailed. No communication. Called them at month 6 of not having plates and they never called back. Finally emailed and they said they never got them and so I would have to register the vehicle on my own. DO NOT DO BUSINESS THERE. They are shady, they don't tell the truth, and they make it as hard as possible on out of state buyers.
RK
Roland K.
Renton, WA
05/12/2022
1
Category: Sales
disappointing experience after purchase.
Purchased a used F150 from Andrew, and all seemed good, except for the extremely noisy tires. Then when I replaced the tires, I noticed a constant driveline whine which was masked by the noisy tires. Then on further inspection found the boxed frame rails filled with gravel, indicating possible flooding of the vehicle even though the fax report was clean. Also it appears that the right front door was replaced because it does not fit as it should. Several other missing items were also disappointing.
Apparently Evergreen does not do proper inspection of it's vehicles, and it was my mistake to trust them. Attempting to discuss these items with Tony, elicited rude responses. Just cannot trust Evergreen Chevrolet to do the right thing.
KR
Kim R.
Renton, WA
04/19/2021
HORRIBLE TREATMENT
I’ve bought three trucks from them over the last 6 years - all brand new - and my last experience was/has stopped me from returning. Over $200k spent and they can’t fix a problem that came on the last BRAND NEW TRUCK we bought. Truck was damaged during transport (paint), and we’ve been chasing them down since October 2019 to fix it. It’s shocking that they are so brazen, especially with someone who has spent so much with them over the years. Word of advice - don’t deal with Tony, Jay, or anyone for that matter at Evergreen. There are much better dealers out there that won’t treat you like garbage after the sale is made.
Not Recommended
JS
Jason S.
Longview, WA
03/31/2021
Never left my home!
Worked with Tony Rehn on a Sunday after he read my inquiry request from his home. I figured I’d have to wait until Monday for someone to reply but he was on it immediately! Took a deposit over the phone, marked the car as sold, and delivered it to my home 2.5 hrs away with no charge! Best buying experience ever!! No haggling, no pressure, and super happy with my new Vette! Thanks Tony for helping this guy get into his dream car!
Recommended
TJ
Tanja J.
Nampa, ID
10/13/2020
NEVER PURCHASE FROM THEM
We have had the worst experience with this company. Tony Reyn told us the vehicle we purchased was his mom's car. We went to trade in our vehicle and they told us it was a dealer buy back/Auto auction vehicle and would only give us $35,000 for the vehicle. We purchase the vehicle in January 2020 for $70,433. This is so sickening to my stomach. What kind of company does this to people. Evergreen Chevrolet that's who.
Not Recommended
RG
Roger G.
Yacolt, WA
09/01/2020
Terrible experience
Took 10 weeks to get my plates and registration, my temporary was expired for 15 days. I had to call Tony, the salesman, and bother him to finally get them sent. I was promised a check by Tony, for scratches on the car before I bought it new. Just get an estimate, and we'll send a check, he said. Got the estimate to him the next week, still nothing. Haven't had the issue resolved, bought the car on 6-24, and have 3 scratches on a car I spent $70k on, it's embarrassing. Don't go here, after they get paid, they don't care.
Not Recommended
SW
Scott W.
Puyallup, WA
02/05/2019
Worst dealership and salesmen and worst finance.
I bought a car on Jan. 20, 2019. The car broke down 2 weeks later called and called the dealership after leaving several messages I finally got a hold of John in finance who sold me the car. I told him it was broke down and he never ask why or anything else. I have written to the owner and have not received and answer. This just shows you how much the appreciate their customers, once they sell you the car they want nothing else to do with you. I will never buy another car from them and I am getting rid of this car as soon as possible. I will never refer them and I will do my best to talk people out of going there. This is the 3rd. Review that I have done and I am going to keep doing them so that people know. If I could I would rate them a negative 5.
Not Recommended
JA
Jeff A.
Puyallup, WA
10/22/2018
Advertised Pricing Not Always What It Seems
Refused to honor their price posted in a Seattle Craigslist ad on Oct. 18th, 2018 for a 2016 GMC Sierra. I traveled 42 miles to find this out at my appt. Very frustrating, very disappointing. I provided my salesman a copy of the Craigslist ad and I made sure the Sales Manager (WB) was aware of the issue but neither helped.
The ad is still posted as of Oct. 22nd, 4 days after my visit. This ad was allegedly a mistake. If it was a mistake, why would the ad still be up? It only takes a few seconds to remove a Craigslist ad. Not immediately removing the ad increases the risk of more customers coming to Evergreen Chevrolet under false pretenses.
I would have given zero stars but my salesman, Forrest, was very good. I do not fault him for this issue.
I'm still willing to make a deal if we can agree
on the numbers.
If the owner or management leaves a comment asking me to contact them...please be very specific as to whom you want me to call.
**On Oct. 20th (2 days after my visit) the ad was updated to reflect that the vehicle is still available as of Oct. 20th. Price did not change. Why would you continue to advertise an ad (and even update it) of a falsely priced vehicle? If the price was really a mistake, why not change the price when you went to edit the ad to reflect it still being available as of Oct. 20th?
Not Recommended
TB
Timothy B.
Issaquah, WA
01/30/2018
WORST CAR DEALER EVER
This is the worst car dealer I have ever dealt with. We purchased a Chevrolet Suburban from them before ownership changed and it has had nothing but problems. With our original purchase, we had free oil changes included. Evergreen Chevrolet tried not to honor those until we pulled out our paperwork. We've had our DVD player break down multiple times. The last time we took it, the car was over 3 years old and therefore out of warranty. They won't fix an issue that has been there and been fixed multiple times. Instead they want to charge $900. There have been other issues too - when I had to purchase new tires because of a flat, they didn't check the tire pressure and I had different pressure in all 4 wheels. In other words, DON'T GO TO THIS DEALER! The only reason we go back is because we had service included in our original purchase. We'll never buy here again.
Not Recommended
BR
Branden R.
Lacey, WA
11/05/2017
Scam Artists
STAY AWAY FROM THESE SCAM ARTISTS! I was looking at a car in the area and scheduled a prepurchase inspection. I dropped the car off and went to lunch when I recieved a phone call from them saying they misquoted the price and it was actually going to be almost double the original price. During the inspection they also broke an ignition wire and asked what I wanted to do. Being that it wasn't my car I and I needed to get it back to the owner I had them replace it. The just replaced the one ignition wire and charged me almost double what I could have picked it up at an automotive store for. They also said they'd leave the rest of the new ignition wires in the car so I could replace the others when I got home, they did not do that either. Stay away from these scam artists!
Not Recommended
CG
Carisa G.
Roy, WA
08/16/2017
Terrible Service
I bought a car from them a month ago, found major rodent damage, with droppings in the ac ducts. Which is a major health issue. They wouldn't pay the deductible.
Not Recommended
ZL
Zach L.
Snoqualmie, WA
08/09/2016
Category: Service
Horrible service
I scheduled an appointment a week in advance for 8:30am to fix a check engine light and an oil change. I was at the dealership until 9:30am waiting for a ride and my vehicle had not left the parking lot. After not receiving any updates, at 4:30pm I called to get a status update. They said that they were able to get the oil change done, but were not able to get to the check engine. They offered to do it the following day and I accepted. The next day, again, I did not receive an update until I called at 4:30pm and even then they didn't call back until 5:10pm. They said they only finished part of the work. When I asked which part, they said the oil change. No kidding that was done the day before. I will not be going back.
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Sincerity and Integrity are the best words to describe my experience