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SureCritic / Hyundai Dealer / Feldman Hyundai of Waterford
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Feldman Hyundai of Waterford

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(290 Reviews)
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Score Details

5 stars
91%
4 stars
5%
3 stars
1%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5
7
Total ReScores™
4.7
ReScore™ Average

Business Details

About

Feldman Hyundai is conveniently located in Waterford, MI. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Feldman Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Feldman Hyundai is conveniently located in Waterford, MI. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Feldman Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(248) 599-5900
Closed
Business Hours

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
5300 Highland Road Waterford, MI 48327
Get Directions
Feldman Hyundai of Waterford's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(290 Reviews)
Write a Review
Recent Reviews
SB
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Stuart B.
Farmington Hills, MI
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Oil Change
Perfection!!!
Recommended
Derek W S. from Feldman Hyundai of Waterford responded on 01/25/2017 06:05 AM

Thank you for the kind words and for taking the time to grade our service department.

Derek

NH
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Nicole H.
West Bloomfield, MI
2005 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service every time
Love this place. I pass other Hyundai service centers but opt to drive further to come here.
Recommended
Derek W S. from Feldman Hyundai of Waterford responded on 01/23/2017 04:05 AM

Thank you for the kind words and for taking the time to grade our service department.

Derek

SE
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Susan E.
Waterford, MI
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer Service
I prefer to take my 2011 to the dealer, Feldman Hyundai in Wateford because Derek and his associates provide outstanding customer service.
Recommended
Derek W S. from Feldman Hyundai of Waterford responded on 01/17/2017 11:14 AM

Thank you for the kind words and for taking the time to grade our service department.

Derek

CL
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Charles L.
Lake Orion, MI
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
SERVICE.
COMPETENT, FRIENDLY SERVICE.
Recommended
Derek W S. from Feldman Hyundai of Waterford responded on 01/17/2017 03:58 AM

Thank you for taking the time to grade our service department.

Derek

VK
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VERT K.
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
I'm regular customer in the last 4 years, always get friendly & good service.
Recommended
Derek W S. from Feldman Hyundai of Waterford responded on 01/13/2017 04:21 PM

Thank you for taking the time to grade our service department.

Derek

Verified Customer
Clarkston, MI
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Great place to have coffee and service manager is great
Recommended
Derek W S. from Feldman Hyundai of Waterford responded on 01/13/2017 07:01 AM

Thank you for the kind words and for taking the time to grade our service department.

Derek

MB
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Mary B.
Waterford, MI
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Detailing plus
Great detailing service plus warranty work.
Recommended
Derek W S. from Feldman Hyundai of Waterford responded on 01/12/2017 01:22 PM

Thank you for taking the time to grade our service department.

Derek

LD
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Lasondra D.
Detroit, MI
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A Great Experience!
Feldman Hyundai of Waterford has a very welcoming environment. The team is friendly and provides great customer service! I met with Derrick to discuss new tires and other possible maintenance. He was very honest about my needs and gave me time to weigh my options and make an informed decision. Overall, I had a great experience!
Recommended
Derek W S. from Feldman Hyundai of Waterford responded on 01/12/2017 11:36 AM

Thank you for taking the time to grade our service department.

Derek

BP
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Bethany P.
Northville, MI
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very good service visit
Service staff was very friendly
Recommended
Derek W S. from Feldman Hyundai of Waterford responded on 01/12/2017 04:08 AM

Thank you for taking the time to grade our service department.

Derek

RG
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Robert G.
Brighton, MI
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Completely Satisfied with Service
My experiences (2) with service here have been excellent. I purchased my vehicle at another dealer because Feldman could no get the car I wanted
Recommended
Derek W S. from Feldman Hyundai of Waterford responded on 01/11/2017 01:56 PM

Thank you for the kind words, and for taking the time to grade our service department,

Derek

DW
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Demetrius W.
West Bloomfield, MI
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Best around.
Great service all around.
Recommended
Derek W S. from Feldman Hyundai of Waterford responded on 01/09/2017 03:46 AM

Thank you for taking the time to grade our service department.

Derek

Verified Customer
Oakland Charter Township, MI
2014 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Feldman Hyundai
Great people and service was excellent. Would recommend to others!!
Recommended
Derek W S. from Feldman Hyundai of Waterford responded on 01/07/2017 05:06 AM

Thank you for taking the time to grade our servcie department.

Derek

DS
gravatar
Donald S.
Waterford, MI
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Department
YES
Recommended
Derek W S. from Feldman Hyundai of Waterford responded on 01/06/2017 03:51 AM

Thank you for the kind words and for taking the time to grade our service department.

Derek

JR
gravatar
Janet R.
Highland, MI
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Not only did I get great service, but the team was very personable and they even washed my car!
Recommended
Derek W S. from Feldman Hyundai of Waterford responded on 01/05/2017 03:55 AM

Thank you for taking the time to grade our service department.

Derek

LA
gravatar
Lourdes A.
Bloomfield Hills, MI
2011 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2016
verified customerVerified Customer
Category: Service
tire replacement
My mistake, the noise was not due to the tires.
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/30/2016
Service Type: Maintenance
Category: Service
tire replacement
The tires were not properly done. When PI called the parts department, he quoted $208, when I got there service charged me $219.
Not Recommended
Derek W S. from Feldman Hyundai of Waterford responded on 12/30/2016 04:12 AM

Sir,

Please give me a call first thing in the morning. I will fix the issue with the tires for you. I would like the chance to fix this for you.

Derek
248-599-5949

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