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Fitzgerald Hyundai

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(378 Reviews)
88
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5
35
Total ReScores
4.9
ReScore Average
88
Net Promoter Score ®

Business Details

Categories
Contact
(301) 424-4800
No Business Hours Provided

Business Hours

* No Time Zone Provided
11411 Rockville Pike Rockville, MD 20852

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
266
Total ReScores
4.8
ReScore Average
70
Net Promoter Score ®

Business Details

About

Fitzgerald Hyundai is located just outside Washington, DC in Kensington, MD. Our factory trained technicians are here to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Fitzgerald Hyundai is located just outside Washington, DC in Kensington, MD. Our factory trained technicians are here to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(301) 881-4000

Business Hours

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 7:00 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 7:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
11411 Rockville Pike Rockville, MD 20852

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

Categories
Contact
(301) 424-4800
No Business Hours Provided

Business Hours

* No Time Zone Provided
11411 Rockville Pike Rockville, MD 20852
Sales Department 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(378 Reviews)

BB
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BETTY B.
Drexel Hill, PA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/20/2025
verified customerVerified Customer
8
Category: Sales
Thank you Jay for help with my new purchase!
I was greeted by a friendly staff and was helped by Jay right away. Jay was able to find the perfect vehicle my family needed, the 2025 Santa Fe SEL. Also thanks to Marielos who was very knowledgeable in financing and contract signing.

DP
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DAVID P.
Princess Anne, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Category: Sales
Cameron is the best!
I purchased an AWD Sonata. The sales experience was pleasant and the staff respected my busy schedule. They moved quickly and efficiently.

CT
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CAROLYN T.
Suitland, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Category: Sales
Great Service
Fitzgerald Hyundai has a great staff who provide professional service assisting you with your needs from purchasing a vehicle to servicing that vehicle. My sales consultant, Ms Allen, was very pleasant, carefully "listened" to my needs, was thoroughly knowledgeable of the features and provided options to meet those needs. She was very patient while I made decisions, and made me feel like a valued customer. The finance staff was very pleasant and accommodated my special needs, also making me feel like a valued customer. Additional options/extended warranty was explained in detail and I was never pushed to select an option I did not want.

Verified Customer
Germantown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Category: Sales
Great people
Great team

SN
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SYLVIA N.
Beltsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Category: Sales
Purchased my 2nd Palisade
After loosing my 2022 it was a no-brainer to purchase the same with more upgrades. Fitz Way had the inventory. Cameron answered my inquiry and the rest was history. Great team. Professionalism was displayed from day 1.

HR
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HARLOD R.
Silver Spring, MD
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/04/2025
verified customerVerified Customer
9
Category: Sales
New vehicle and leasing
Everyone was very helpful. Cameron was most helpful and patient throughout the entire process.

AS
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ALFEREDO S.
Burtonsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Category: Sales
Great experience with the sales team
They make the process very smooth and easy, they found the exact car that I was looking for, extremely satisfied

Verified Customer
Rockville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Category: Sales
Excellent Car Buying Experience
The saleslady was knowledgeable. She was helpful on the test drive. The price of the vehicle was clear. The trade in offer was fair. The finance manager understood our needs in designing a service contract. There was no pressure. Everything was transparent.

Verified Customer
Annandale, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
9
Category: Sales
Smooth Buying Experience
When I went to Fitzgerald Hyundai, I knew pretty much what I wanted. I went late on a Monday and all I really had to do was fill out the paper work. The only real delay was on my part. I had to make some adjustment in my finances to pay for the car. Once I handled the transaction on my part, I was able to take delivery of my new IONIQ 6 that Friday.

AG
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ARIELLE G.
Bethesda, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Category: Sales
Fantastic experience!
I leased a 2025 Ioniq 6 and received outstanding service from Cameron and the whole team at Fitzgerald Hyundai. They offered very competitive pricing and stayed in constant touch with me while we were waiting for my car to be delivered and helped me with some extra requests (shipping the car). I absolutely love my new electric car and would definitely return to Fitzgerald in the future.

PC
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PAUL C.
College Park, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2025
verified customerVerified Customer
10
Category: Sales
Tong Liu
I bought a car for my wife. After the sales was completed we came back and sought guidance how to drive the new car. MR TONG liu was very kind very patient and helped us each time

MA
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MONES A.
Bethesda, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
10
Category: Sales
Nice experience
Fitzgerald Auto dealership is a well-organized business that's staffed with experienced employees.

JR
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JONATHAN R.
Falls Church, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2024
verified customerVerified Customer
10
Category: Sales
Friendly and Straightforward
Our experience here was enjoyable. We could tell Cameron knew a lot about the car, answered all of our questions, and he and Habib were straightforward, kind, and honest in moving the car buying process along. In comparison, another dealership we went to beforehand pressured us, questioned our assumptions on why we wanted to get a hybrid, and weren't as friendly. We would wholeheartedly recommend Fitzgerald Hyundai in Rockville.

MF
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MARCUS F.
Silver Spring, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2024
verified customerVerified Customer
10
Category: Sales
An enjoyable experience
We hadn't purchased a car in ten years, so we were uncertain about what to expect. We needn't have been concerned because the first person who responded to our inquiry, Mr. Luis Cuevas, took all our worries away the first time we met him. (He was the first person to respond to our expression of interest.) When we met Luis at his office at the appointed hour, we were delighted to find ourselves dealing with someone so personable; Luis was eager to answer all our queries and was quick to show us the unique features of a vehicle we had fancied and to provide us with the requested information about other models. We made an appointment to return, and Luis was ready for us to test-drive the two final choices. The 2025 Hyundai Kona Ltd Awd, with its numerous safety features and smooth ride, won our hearts. Luis stayed with us for the entire purchase period, including the application process for our loan with Hyundai Finance, which went smoothly. It appeared to us that the next day, Sunday, was Luis's day off, but he, without hesitation, said he would be there assuring us that our new car would be ready. What is impressive is that Luis continues to be in touch to ensure we do not encounter any problems with our new love. We highly recommend our dream car and the gentleman who sold it.

KC
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KYLE C.
Potomac, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
10
Category: Sales
Friendly and efficent purchase experience.
I worked with Cameron and the team to get a ionic 5. Overall it was a good and smooth experience, the team is efficient and effective in purchasing the car. There were some issues after purchasing the car, however I worked with Justin and he was able to smooth out the issues and ensure that my experience with Fitzgerald was great. I think Justin was great and his experience shows in making sure that the customer has a good experience post car purchase.

Displaying Review 1 - 15 of 378 in total
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