business image

Franklin Tire and Auto Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(77 Reviews)
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

About

Franklin Tire and Auto, We have quality products from Bridgestone, Firestone and Dayton and great service is what sets Franklin Tire & Auto apart. Our service department specializes in 24-hour towing, full auto repair, and brake and alignment services for customers just like you. Franklin Tire and Auto, We have quality products from Bridgestone, Firestone and Dayton and great service is what sets Franklin Tire & Auto apart. Our service department specializes in 24-hour towing, full auto repair, and brake and alignment services for customers just like you.

Categories
Auto Repair, Firestone Repair Shop, Tire Sales and Repair
Contact
(334) 821-4572

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
7:30 AM - 12:00 PM
Sun
closed
* Central Time (Us & Canada)
1975 E University Dr Auburn, AL 36830-5229
Franklin Tire and Auto Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(77 Reviews)

CA
gravatar
Charles A.
Opelika, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2019
Great guys
They keep my car running good for me. Good people. Like a family.
Recommended

AM
gravatar
Allyson M.
Opelika, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2019
Friendly atmosphere
I have been using David for about a 2 years now. Always great and friendly. His workers always get me in and out in a hurry. I always feel like part of the family. I recommend Franklin tire to all my friends and family.
Recommended

SS
gravatar
Stefan S.
Auburn, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2018
Great service!
They did a great job diagnosing my car to find the problem! Best mechanics in town
Recommended

DL
gravatar
Dale L.
Auburn, AL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/14/2016
Timing chain
They told me they would pass on doing a timing chain on a cadillaso they lost my business and very rude.
Not Recommended

BC
gravatar
Bryan C.
Minneapolis, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2015
wonderful people,,Honest,kind and helpful.
Lost a driveshaft traveling , many hundred miles from home, these people have done everything and anything to locate and repair my obsolete vehicle,Thank you Franklin, my highest recommendation
Recommended

MD
gravatar
MATT D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2014
verified customerVerified Customer
Helpfull service
Car would not crank. Seemed obvious a dead battery. My second car not available. Called at 7:30 and got a recorded message. Left a short note and a short time later got a call from David Franklin who was on vacation. Told me to call back at 8. I called and they sent a tow. By 10 I had a new battery and was on my way.
Recommended

JH
gravatar
JACOB H.
Opelika, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2014
verified customerVerified Customer
Good quality, expedient service
Finding a good mechanic is not an easy task in my opinion. I've used Franklin for years and have NEVER had a bad experience - whatever they fix, stays fixed (I've not always had that experience around Auburn/Opelika) and they are extremely fast - I used to have to leave my car with my old mechanic for days (not around the Auburn area, btw). However, they are a little pricey, but I don't mind paying a little extra for quality work done fast.
Recommended

BC
gravatar
BILL C.
Auburn, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2014
verified customerVerified Customer
Great Service!
Great folks who care about their customers
Recommended

TM
gravatar
TIM M.
Auburn, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2014
verified customerVerified Customer
Friendly staff
Competent and capable staff and technicians.
Recommended

SI
gravatar
SYLVIA I.
Auburn, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2014
verified customerVerified Customer
Professional, & friendly
I have several cars, that I have serviced @ Franklin auto, each visit was a very pleasant & professional one. I will continue my business with Franklin Auto.
Recommended

SW
gravatar
SCOTT W.
Auburn, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2014
verified customerVerified Customer
Everything. Great customer service.
I would highly recommend Franklin Tire and Auto. Great people that do a great job.
Recommended

MP
gravatar
MARY ANN P.
Auburn, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2014
verified customerVerified Customer
Customer service
Great customer service. So I trust everyone to give close attention to my car.
Recommended

CG
gravatar
CHRIS G.
Auburn, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2014
verified customerVerified Customer
The staff was nice and courteous
My vehicle was attended to in a timely manner and I was in and out under an hour.
Recommended

BC
gravatar
BILL C.
Auburn, AL
Honda Accord
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2014
verified customerVerified Customer
Great Service!
Once again, Franklin came through in an emergency. Great folks who really take care of their customers!
Recommended

WB
gravatar
WILLIAM B.
Auburn, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2014
verified customerVerified Customer
friendly prompt dependable service.
Great experience
Recommended
Businesses Near You
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(382 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(130 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(934 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,183 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,317 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.