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Gateway Hyundai Fargo

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1,023 Reviews)
45
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
53
Total ReScores
4.4
ReScore Average
45
Net Promoter Score ®

Business Details

About

Gateway Hyundai is your Fargo Hyundai Dealer, located in Fargo, ND. We proudly serve customers from Moorhead, MN and Grand Forks, ND as well! Our Service Center is staffed with expert technicians who will keep your vehicle in prime condition. Call us or visit our website to schedule service. Gateway Hyundai is your Fargo Hyundai Dealer, located in Fargo, ND. We proudly serve customers from Moorhead, MN and Grand Forks, ND as well! Our Service Center is staffed with expert technicians who will keep your vehicle in prime condition. Call us or visit our website to schedule service.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(701) 232-8442

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Central Time (Us & Canada)
441 38th Street South Fargo, ND 58103

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

Categories
Contact
(701) 232-8442
No Business Hours Provided

Business Hours

* No Time Zone Provided
441 38 Th Street S Fargo, ND 58103

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
88
Net Promoter Score ®

Business Details

Categories
Contact
(701) 232-8442
No Business Hours Provided

Business Hours

* No Time Zone Provided
441 38 Th Street S Fargo, ND 58103
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1,023 Reviews)

JM
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JULEANN M.
Fergus Falls, MN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/22/2025
verified customerVerified Customer
0
Category: Service
Horroble.
Service writers are dismissive and uneducated. My car came back dirty. $182 for 4 spark plugs???? I dont think so.
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 01/22/2025 10:59 AM

Hi there, I have gotten this over to our service managers to review and get back with you as soon as they can, thank you for your patience and understanding and I hope we can correct this for you!

Zach Lachowitzer
Customer Relations Manager
701-282-5522

CT
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CHARLES T.
Fargo, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
verified customerVerified Customer
10
Category: Service
Service and Convenience
Went in for a software recall. Had my oil changed at the same time with no hassle. They even provided a courtesy shuttle to and from the dealership so I could carry on with my day
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 01/14/2025 08:32 AM

Thank you for the kind words Charles, we appreciate it!

Zach Lachowitzer
Customer Relations Manager
701-282-5522

DJ
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DANIEL J.
Fargo, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
10
Category: Service
Service
Prompt service, great vehicles
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 12/26/2024 08:37 AM

Thank you for the kind review, we appreciate it!

Zach Lachowitzer
Customer Relations Manager
701-282-5522

MT
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MELISSA T.
Red Lake Falls, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2024
verified customerVerified Customer
10
Category: Service
Perfect
Great place! Fast friendly service. They keep you updated and informed throughout.
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 12/09/2024 07:13 AM

Hey Melissa, we really appreciate that! Thank you for the review and we look forward to seeing you again!

Zach Lachowitzer
Customer Relations Manager
701-282-5522

JO
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JEANETTE O.
Fargo, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2024
verified customerVerified Customer
7
Category: Service
My cu t e car
Was a great day at Gateway. The service was great.
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 11/29/2024 09:16 AM

Thank you for the kind review, we appreciate it!

Zach Lachowitzer
Customer Relations Manager
701-282-5522

BS
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BRADLEY S.
Fargo, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2024
verified customerVerified Customer
10
Category: Service
Excellent Customer Service Experience
My recent customer service experience at Gateway Hyundai Fargo was excellent in every way. Wonderful, friendly, and thorough people at every step of the way. I especially commend Express Advisor Ivan Arkangelo in the Service Department for his assistance when I was checking out. Wonderful person!
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 11/13/2024 09:24 AM

Thank you for taking the time to leave us such kind words regarding your last service visit, we appreciate your business and hope to see you again!

Zach Lachowitzer
Customer Relations Manager
701-282-5522

Verified Customer
Stephen, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2024
verified customerVerified Customer
10
Category: Service
Service was outstanding
It was excellent. Nikki and Luke were great!
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 10/28/2024 08:11 AM

Thank you for the kind review, we appreciate your business!

Zach Lachowitzer
Customer Relations Manager
701-282-5522

LJ
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LEE J.
Fargo, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2024
verified customerVerified Customer
10
Category: Service
First oil change and tire rotation for my Santa Cruz
Called for appointment and got in the next day. Friendly staff. Service completed in timely manner.
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 10/28/2024 08:11 AM

Thank you for the kind review, we appreciate your business!

Zach Lachowitzer
Customer Relations Manager
701-282-5522

DB
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DAVID B.
West Fargo, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2024
verified customerVerified Customer
10
Category: Service
Great Service
Always satisfied with the service.
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 10/28/2024 08:11 AM

Thank you for the kind review, we appreciate your business!

Zach Lachowitzer
Customer Relations Manager
701-282-5522

CB
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CHARLES B.
Alexandria, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2024
verified customerVerified Customer
10
Category: Service
Recall
Service was done in a timely manner .Friendly staff to work with.
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 10/02/2024 06:55 AM

Thank you for taking the time to leave us a review, it means a lot to us!

Zach Lachowitzer
Customer Relations Manager
701-282-5522

BB
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BRUCE B.
Moorhead, MN
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/23/2024
verified customerVerified Customer
5
Category: Service
Would not cover chrome wearing off door handle on a year old car.
They said it was normal wear and tear. Sales manager said he would look into the situation, but so far I haven’t heard anything back
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 10/02/2024 06:57 AM

I am sorry to hear about this situation, thank you for your feedback and I hope it is resolved with the sales desk!

Zach Lachowitzer
Customer Relations Manager
701-282-5522

Verified Customer
West Fargo, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2024
verified customerVerified Customer
10
Category: Service
AC check
I was early and they were still ready to process my car for the appointment. The process was clearly laid out and I was updated as the check and repairs took place. All charges were explained very clearly and all the people I worked with were very knowledgeable and had excellent customer service.
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 09/18/2024 06:30 AM

Thank you for taking some time to leave us a review, we appreciate your business and hope to see you again soon!

Zach Lachowitzer
Customer Relations Manager
701-282-5522

Verified Customer
Fergus Falls, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2024
verified customerVerified Customer
10
Category: Service
Fixed recalls
Thank you
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 09/13/2024 08:32 AM

Thank you for the kind review!

Zach Lachowitzer
Customer Relations Manager
701-282-5522

NR
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NORM R.
Fargo, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2024
verified customerVerified Customer
10
Category: Service
consistently great
It’s always great to bring my car in for Hyundai service. Everybody is so professional.
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 09/02/2024 06:10 PM

Thank you for your very kind words, we appreciate your business and look forward to seeing you again!

Zach Lachowitzer
Customer Relations Manager
701-282-5522

DJ
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DANIEL J.
Fargo, ND
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/13/2024
verified customerVerified Customer
9
Category: Service
Picking up vehicle
Always have greasy spots on our leather grey interior that we have to clean up when we get home.
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 08/14/2024 06:41 AM

Hi Daniel, I am very sorry to hear about this situation. I have forwarded this on to our Service Manager, Maddy. She is going to be looking into this and addressing it with the technician and then reaching out to you. Thank you!

Zach Lachowitzer
Customer Relations Manager
701-282-5522
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