Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
really been screwed. The car was supposed to be new and it wasn't, it had been driven and had 2,369 on the odometer, and it was very apparent as they didn't bother to wash the car or omit the phone numbers already listed in the car's directory.