business image

Genesis Of Little Rock

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(12 Reviews)
88
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
88
Net Promoter Score ®

Business Details

Contact
(501) 604-1500
No Business Hours Provided

Business Hours

* No Time Zone Provided
11701 Colonel Glenn Road Little Rock, AR 72210
Sales Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(12 Reviews)

CM
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Cathy M.
Little Rock, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2021
10
Category: Sales
Two thumbs up
The dealership has a welcoming environment. My sales people [Ed & Clarence] were delightful, knowledgeable, enjoyable to work with — and very helpful. The finance manager was also a pleasure to work with. And, special kudos to Kimberly, Customer Service Manager, for her attentiveness and genuine commitment to taking great care of the dealership’s customers.

I love my Genesis G70. Much appreciation to the team for putting me behind the wheel of this beautiful new ride!
KIMBERLY L S. from Genesis Of Little Rock responded on 10/05/2021 11:55 AM

Cathy,
Thanks so much!  Please let me know if there is anything I can ever help you with.  Kimberly


MZ
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Michael Z.
North Little Rock, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2021
verified customerVerified Customer
10
Category: Sales
Back to Genesis to stay!
This is our third Genesis. We previously owned a 2012 and a 2015 sedan, but then decided to go with something else because we wanted an SUV. We owned 2 SUVs, and constantly compared them, not favorably, to the Genesis vehicles we had owned. With the GV70, we finally have the sporty SUV we wanted with the luxury Genesis experience we had been missing. We are Genesis owners for life!
KIMBERLY L S. from Genesis Of Little Rock responded on 08/24/2021 05:01 AM

Michael,
Thanks for this great review!

KIMBERLY L S. from Genesis Of Little Rock responded on 08/24/2021 05:01 AM

Michael,
Thanks for this great business rating!


GM
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Gladis M.
Kensett, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2021
verified customerVerified Customer
10
Category: Sales
New car
Had great sales person mark madison he was very informative and great help
KIMBERLY L S. from Genesis Of Little Rock responded on 08/17/2021 05:28 AM

Gladis,
Thanks for this great review!

KIMBERLY L S. from Genesis Of Little Rock responded on 08/17/2021 05:28 AM

Gladis,
Thanks for this great business rating!


BR
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Brett R.
Little Rock, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2021
verified customerVerified Customer
Category: Sales
Nice Genesis Review
I love my Genesis GV80! The customer service was great and the car is even better. I would recommend to anyone and everyone.
Recommended
KIMBERLY L S. from Genesis Of Little Rock responded on 06/04/2021 05:35 AM

Brett,
Thanks for this great review!

KIMBERLY L S. from Genesis Of Little Rock responded on 06/04/2021 05:36 AM

Brett,
Thanks for this great business review!


T
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T.
Little Rock, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2021
verified customerVerified Customer
Category: Sales
Genesis Survey
Comments
Recommended
KIMBERLY L S. from Genesis Of Little Rock responded on 05/21/2021 05:12 AM

Thanks so much for this great review!

KIMBERLY L S. from Genesis Of Little Rock responded on 05/21/2021 05:12 AM

Thanks so much for this great business review!


BC
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Brandy C.
Marion, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2021
verified customerVerified Customer
Category: Sales
Great experience
I had a really great experience with this dealership.
Recommended
KIMBERLY L S. from Genesis Of Little Rock responded on 01/12/2021 05:21 AM

Brandy,
Thanks for this great review!

KIMBERLY L S. from Genesis Of Little Rock responded on 01/27/2021 05:48 AM

Brandy,
Thanks for this great review!


DK
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Debra K.
Little Rock, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2020
verified customerVerified Customer
Category: Sales
Thank you, Emmanuel!!
Emmanuel took care of everything! He was always very polite and professional but also has a very easy personality to relate to. I love that he really seems to enjoy what he does and laughs genuinely.. he made me feel very much at ease and enjoyed my excitement in the purchase of my very first new car!
Recommended
KIMBERLY L S. from Genesis Of Little Rock responded on 11/10/2020 07:07 AM

Debra,
Thanks so much for this review!

KIMBERLY L S. from Genesis Of Little Rock responded on 11/10/2020 01:37 PM

Debra,
You made our day with this review!!


EP
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Eric P.
Maumelle, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2020
verified customerVerified Customer
Category: Sales
Easy purchase
Josh Lynn sales manager was awesome. Allowed us to test drive and no pressure sale
Recommended

SW
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Sheila W.
Benton, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2019
verified customerVerified Customer
Category: Sales
No pressure
No pressure from any staff member makes an smooth deal
Recommended

HD
gravatar
Howard D.
Bay Saint Louis, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2019
verified customerVerified Customer
Category: Sales
five star
excellent
Recommended

MS
gravatar
Michael S.
Benton, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2019
verified customerVerified Customer
Category: Sales
excellent service
friendly service
Recommended

RJ
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Ronald J.
Texarkana, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2019
verified customerVerified Customer
Category: Sales
Very helpful, knowledgeable, patient.
Very helpful, knowledgeable, patient.
Recommended

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