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Genesis Of Noblesville

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(70 Reviews)
88
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
6
Total ReScores
4.7
ReScore Average
88
Net Promoter Score ®

Business Details

Contact
(317) 674-7400
No Business Hours Provided

Business Hours

* No Time Zone Provided
17665 Terry Lee Crossing Noblesville, IN 46060
Sales Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(70 Reviews)

RC
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Richard C.
Indianapolis, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022
verified customerVerified Customer
10
Category: Sales
Knowing Their Customer at Terry Lee Genesis
The Sales Team at Terry Lee went out of their way to know something about me and extend me every courtesy. Not only did I receive the best deal on my new car, I received the best value on my trade in & a $500 bonus for being a veteran! This was the best new car purchase of my life!
Thanks Terry Lee Genesis Team, you are the BEST!

Dick Chegar
JASON B. from Genesis Of Noblesville responded on 02/23/2022 03:57 AM

Thank you for the 5 star review

TROY O. from Genesis Of Noblesville responded on 02/23/2022 06:04 AM

Thank you so much for the 5 star review! Welcome again to the Terry Lee and the Genesis Family!!! Please let me know if need anything. Once again congratulations on your new Genesis.


RE
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Rich E.
Mc Cordsville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2022
verified customerVerified Customer
8
Category: Sales
5 stars for sure
Dealt with Jonathan M, he’s super cool sales rep answered all my questions and responded quick. Didn’t expect to buy GV80 but one is sitting in my garage now. Long story short, cool car, cool salesman, and make another happy customer.

Highly recommended
JASON B. from Genesis Of Noblesville responded on 02/19/2022 08:22 AM

Thank you for the 5 star review 

TROY O. from Genesis Of Noblesville responded on 02/21/2022 05:09 AM

Thank you so much for the 5 star review! Welcome again to the Terry Lee and the Genesis Family!!! Please let me know if need anything. Once again congratulations on your new Genesis.


MB
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Michael B.
Fishers, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2022
verified customerVerified Customer
10
Category: Sales
New car purchase
From the time I arrived to the time I drove my new GV 80 away, I received the upmost courtesy and professionalism. Great experience!
JASON B. from Genesis Of Noblesville responded on 02/19/2022 06:01 AM

Thank you for the 5 star review 

TROY O. from Genesis Of Noblesville responded on 02/21/2022 05:10 AM

Thank you so much for the 5 star review! Welcome again to the Terry Lee and the Genesis Family!!! Please let me know if need anything. Once again congratulations on your new Genesis.


AH
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Anthony H.
Westfield, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2022
verified customerVerified Customer
10
Category: Sales
Thank You
A great big shout out to Laura for all her guidance throughout this vehicle trade & purchase. We have purchased 3 vehicles from this dealership & maybe a fourth very soon. Everyone is kind, respectful and they make the buying process a fun transaction.
TROY O. from Genesis Of Noblesville responded on 02/08/2022 02:59 PM

Thank you so much for the 5 star review! Welcome again to the Terry Lee and the Genesis Family!!! Please let me know if need anything. Once again congratulations on your new Genesis.

JASON B. from Genesis Of Noblesville responded on 02/08/2022 03:00 PM

Thank you for the 5 star review 


CI
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Chase I.
Huntington, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2022
verified customerVerified Customer
10
Category: Sales
Great
Staff was great. Worked the deal via the phone before i even stepped foot in the door. Saved me a lot of hassle! Much better than the Fort Wayne location!
JASON B. from Genesis Of Noblesville responded on 02/08/2022 02:59 PM

Thank you for the 5 star review 

TROY O. from Genesis Of Noblesville responded on 02/08/2022 03:01 PM

Thank you so much for the 5 star review! Welcome again to the Terry Lee and the Genesis Family!!! Please let me know if need anything. Once again congratulations on your new Genesis.


RP
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Rick/Nancy P.
Seymour, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2022
verified customerVerified Customer
10
Category: Sales
Great experience
We were unfamiliar with Genesis and the Terry Lee dealership. Our sales rep, Peyton Johns was courteous, professional, friendly and generally easy to work with. We had lots of questions and concerns and Peyton fielded all of them with ease. We've had many average to poor dealership experiences over the years, but this was by far the best. How refreshing to have a sales rep actually knowledgeable about the product he/she is selling! All the rest of the staff we worked with were great as well.

Once we negotiated a fair trade allowance and decided to purchase, Stephanie in finance efficiently gave us our warranty options and completed the paperwork. As with Peyton, she worked with us in a friendly, low pressure way and we greatly appreciate that. We've had unwelcome surprises and high-pressure situations in the financing phase at other dealerships in the past, but we experienced none of that with Terry Lee.

Our experience was great and I highly recommend this dealership.
JASON B. from Genesis Of Noblesville responded on 01/09/2022 01:40 PM

Thank you for the 5 star review 

TROY O. from Genesis Of Noblesville responded on 01/10/2022 07:15 AM

Thank you so much for the 5 star review! Welcome again to the Terry Lee and the Genesis Family!!! Please let me know if need anything. Once again congratulations on your new Genesis.


LA
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Larry/David A.
Indianapolis, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2022
verified customerVerified Customer
10
Category: Sales
2022 GV80
Terry Lee gave us a great deal and the process was the fastest we ever experienced
JASON B. from Genesis Of Noblesville responded on 01/05/2022 02:15 PM

Thank you for the 5 star review 

TROY O. from Genesis Of Noblesville responded on 01/06/2022 06:28 AM

Thank you so much for the 5 star review! Welcome again to the Terry Lee and the Genesis Family!!! Please let me know if need anything. Once again congratulations on your new Genesis.


GU
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Gary U.
Noblesville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2022
verified customerVerified Customer
10
Category: Sales
Purchase
This was the fourth car I have purchased from Terry Lee. They will all good experiences and I would recommend Hundai and Gensis cars for the value for price. And I would also recommend Terry Lee dealership and their sales and repair staff.
TROY O. from Genesis Of Noblesville responded on 01/05/2022 06:52 AM

Thank you so much for the 5 star review! Welcome again to the Terry Lee and the Genesis Family!!! Please let me know if need anything. Once again congratulations on your new Genesis.

 


TR
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Timothy R.
Lebanon, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2022
verified customerVerified Customer
10
Category: Sales
Awesome Staff
The staff at Terry Lee Genesis is the best I have ever dealt with in over 40 years of buying cars. Laura is the best! I highly recommend them and the Genesis brand!
JASON B. from Genesis Of Noblesville responded on 01/04/2022 03:06 PM

Thank you for the 5 star review 

TROY O. from Genesis Of Noblesville responded on 01/05/2022 06:52 AM

Thank you so much for the 5 star review! Welcome again to the Terry Lee and the Genesis Family!!! Please let me know if need anything. Once again congratulations on your new Genesis.

 


MH
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Martha H.
Kokomo, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2021
verified customerVerified Customer
10
Category: Sales
Great customer service!!
We stopped in just to look and came away buying a new Genesis! Kyle was very attentive and displayed great customer service! Everything went very smooth !! Couldn’t be happier!!
TROY O. from Genesis Of Noblesville responded on 12/10/2021 12:09 PM

Thank you so much for the 5 star review! Welcome to Terry Lee and the Genesis Family!!! Please let me know if need anything. Once again congratulations on your new Genesis! 


BS
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Bruce S.
Zionsville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2021
verified customerVerified Customer
10
Category: Sales
Outstanding value and no market adjustments
I struggled to find a car to buy much less test drive, Terry Lee had the product in stock and I was surprised to find that they did not do market adjustments. Some dealers are doing this on their more popular models. I will not shop them in the future. Terry Lee is my go to store in the future. I just hope he can pick up the other brands, and I suspect he will. Good job to Terry Lee and the staff
JASON B. from Genesis Of Noblesville responded on 12/07/2021 07:35 PM

Thank you for the 5 star review 

TROY O. from Genesis Of Noblesville responded on 12/09/2021 05:47 AM

Thank you so much for the 5 star review! Welcome to Terry Lee and the Genesis Family!!! Please let me know if need anything. Once again congratulations on your new Genesis! 


LH
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Lawrence H.
Fortville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2021
verified customerVerified Customer
10
Category: Sales
Genesis of Noblesville Experience
My recent purchase of a 2022 Genesis G70 was nothing short of first class. From the time I was greeted at the door of the showroom to the time that I took delivery of my new vehicle I was shown a level of customer care that exceeded my expectations and far exceeded my experience that I have had at other luxury car dealerships that you would expect to be a high level. I would recommend Genesis of Noblesville to anyone looking for a fantastic buying experience and a terrific luxury vehicle. Ask for Max, as he was my sales associate who made it what it was!
TROY O. from Genesis Of Noblesville responded on 12/09/2021 05:48 AM

Thank you so much for the 5 star review! Welcome to Terry Lee and the Genesis Family!!! Please let me know if need anything. Once again congratulations on your new Genesis! 


JB
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James B.
Carmel, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2021
verified customerVerified Customer
10
Category: Sales
The buying experience of a lifetime
It is truly difficult to accurately describe the level of attention and professionalism i received at this dealership. From the salesperson through the management team, i never felt pressured or overwhelmed. I made multiple visits before finalizing my purchase. Every time i was greeted as if was my first visit. They make you feel as if getting you into the right vehicle was as important as selling you a vehicle. The bar they have set is so much higher than their competition. Ever visit i made with them left me feeling more like i was making the right purchase . It’s been a long time since i have had an experience like this when i was buying something.
JASON B. from Genesis Of Noblesville responded on 11/17/2021 06:25 AM

Thank you for the awesome 5 star review 

TROY O. from Genesis Of Noblesville responded on 11/21/2021 08:00 AM

Thank you so much for the 5 star review! Welcome to Terry Lee and the Genesis Family!!! Please let me know if need anything. Once again congratulations on your new Genesis! 

TROY O. from Genesis Of Noblesville responded on 11/21/2021 08:00 AM

Thank you so much for the 5 star review! Welcome to Terry Lee and the Genesis Family!!! Please let me know if need anything. Once again congratulations on your new Genesis! 


PJ
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Peyton J.
Anderson, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2021
verified customerVerified Customer
10
Category: Sales
Best Experience in a Dealership
Genesis of Noblesville has the best staff and most amazing sales people. I genuinely bought the service rather than the vehicle. And the vehicle pleases just as much as the service. Thank you Terry Lee Genesis
JASON B. from Genesis Of Noblesville responded on 11/08/2021 02:32 PM

Thank you for the 5 star review 

TROY O. from Genesis Of Noblesville responded on 11/08/2021 03:29 PM

welcome to the Terry Lee Genesis Family! 

TROY O. from Genesis Of Noblesville responded on 11/08/2021 03:31 PM

Congrats on your New Genesis! Welcome to the Terry Lee Family . 


BR
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Brock R.
Noblesville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2021
verified customerVerified Customer
10
Category: Sales
Would definitely recommend!!
All employees were very nice and pleasant to talk with!!
JASON B. from Genesis Of Noblesville responded on 10/26/2021 02:30 PM

Thank you for the 5 star review 

TROY O. from Genesis Of Noblesville responded on 10/27/2021 06:54 AM

Thank you for the survey and the opportunity to earn your business. Please let us know if you need anything. Enjoy your new Genesis. 


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