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SureCritic / Auto Repair / Genesis Of Palm Springs
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Genesis Of Palm Springs

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(55 Reviews)
90
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Score Details

5 stars
77%
4 stars
13%
3 stars
6%
2 stars
1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
3
Total ReScores™
4.7
ReScore™ Average
90
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(760) 202-8888
No Business Hours Provided

Business Hours

* No Time Zone Provided
3919 East Palm Canyon Palm Springs, CA 92264
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Sales Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(55 Reviews)
Write a Review
Recent Reviews
DV
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Debbie V.
La Quinta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2024
10
Category: Sales
End of lease purchase
In July of 2021. I leased a new GV70 3.5 Sport Prestige from Palm Springs Genesis. David Fleig was my salesman. I love the car so much, I purchased it when my lease was over. I'm so happy I leased from Palm Springs Genesis. They're a NO UPCHARGE DEALER! My residual at end of lease was around $39000. The finance company valued the 2022 GV70 3.5 Prestige at $61000. This car holds it value. Go see David Fleig. There is no upcharge and no BS. People complaining about the car not holding value did not buy from the right dealer. David Fleig at Palm Springs Genesis will get you the best deal.
JG
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Jason G.
Palm Springs, CA
2022 Genesis Gv70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2022
verified customerVerified Customer
10
Category: Sales
Genesis GV70 Purchase
Steve Allen and the entire team were very helpful with my Genesis purchase. It was very easy. No hassle pricing a d no markup. Love the new car!
ALYSSA L S., CXI Manager from Genesis Of Palm Springs responded on 01/17/2022 09:09 AM

Hi Jason, thank you for your feedback! We value and appreciate you, we are working hard at improving our facilities for you and even plan on rennovating the building we are currently in to be the new Genesis store. We are excited for you to see the new Genesis dealership, thank you again and enjoy your new Gv70!

Alyssa Salazar
CXI Manager
Palm Springs Hyundai & Genesis 
760-202-8888 ext. 310
asalazar@pshyundai.com
KE
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Kerry E.
Solvang, CA
2022 Genesis Gv70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2021
verified customerVerified Customer
10
Category: Sales
awesome!
one of the best experiences we have had at a dealer, other than our hometown dealership. the staff treated us like we have been a customer for many years. hard to find that kind of service anymore. definitely will be returning!
ALYSSA L S., CXI Manager from Genesis Of Palm Springs responded on 12/29/2021 04:51 PM

Hi Kerry, thank you for your feedback! We value and appreciate you, we are working hard at improving our facilities for you and even plan on rennovating the building we are currently in to be the new Genesis store. We are excited for you to see the new Genesis dealership, thank you again and enjoy your new Gv70!

Alyssa Salazar
CXI Manager
Palm Springs Hyundai & Genesis 
760-202-8888 ext. 310
asalazar@pshyundai.com
DB
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Donald B.
La Quinta, CA
2022 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2021
verified customerVerified Customer
10
Category: Sales
Great experience.
Salesman had excellent product knowledge, and made it a hassle free experience.
ALYSSA L S., CXI Manager from Genesis Of Palm Springs responded on 12/02/2021 02:30 PM

Hi Donald, thank you for your feedback! We value and appreciate you, we are working hard at improving our facilities for you and even plan on rennovating the building we are currently in to be the new Genesis store. We are excited for you to see the new Genesis dealership, thank you again and enjoy your new Gv80!

Alyssa Salazar
CXI Manager
Palm Springs Hyundai & Genesis 
760-202-8888 ext. 310
asalazar@pshyundai.com
DS
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David S.
Indian Wells, CA
2022 Genesis Gv70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2021
verified customerVerified Customer
9
Category: Sales
Nice People and Excellent Vehicle
Purchased a GV70 - the sales and finance experience was easy and pleasant. They team in Palm Springs is friendly and easy to deal with, and I am loving the GV70.
ALYSSA L S., CXI Manager from Genesis Of Palm Springs responded on 11/18/2021 02:09 PM

Hi David, thank you for your feedback! We value and appreciate you, we are working hard at improving our facilities for you and even plan on rennovating the building we are currently in to be the new Genesis store. We are excited for you to see the new Genesis dealership, thank you again and enjoy your new GV70!

Alyssa Salazar
CXI Manager
Palm Springs Hyundai & Genesis 
760-202-8888 ext. 310
asalazar@pshyundai.com
BC
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Barry C.
Palm Springs, CA
2022 Genesis Gv70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2021
verified customerVerified Customer
10
Category: Sales
Amazing experience and car
The experience was truly terrific no pressure accommodating friendly. Attentive.
The car is great and they easily worked to answer all questions
ALYSSA L S., CXI Manager from Genesis Of Palm Springs responded on 11/02/2021 04:22 PM

Hi Barry, thank you for your feedback! I'd like to thank you for your time and feedback! It was a pleasure to serve you and enjoy your new Gv70!

Alyssa Salazar
CXI Manager
Palm Springs Hyundai & Genesis 
760-202-8888 ext. 310
asalazar@pshyundai.com
CB
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Colin B.
Rancho Santa Fe, CA
2022 Genesis Gv70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2021
verified customerVerified Customer
10
Category: Sales
Very good buying experience
Great product, great sales and finance team.
ALYSSA L S., CXI Manager from Genesis Of Palm Springs responded on 11/01/2021 01:04 PM

Hi Collin, thank you for your feedback! I'd like to thank you for your time and feedback! It was a pleasure to serve you and enjoy your new Gv70!

Alyssa Salazar
CXI Manager
Palm Springs Hyundai & Genesis 
760-202-8888 ext. 310
asalazar@pshyundai.com
DD
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Deborah D.
Palm Desert, CA
2022 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2021
verified customerVerified Customer
10
Category: Sales
Dynamite Deal
When we arrived at the Dealership, we met Peter, and told him what we wanted and how much we wanted to pay. Peter took it from there. He came back and told us the deal was done. Amazing
ALYSSA L S., CXI Manager from Genesis Of Palm Springs responded on 09/29/2021 09:16 AM

Hi Deborah, thank you for your feedback! I'd like to thank you for your time and feedback! It was a plesure to serve you and enjoy your new G70!

Alyssa Salazar
CXI Manager
Palm Springs Hyundai & Genesis 
760-202-8888 ext. 310
asalazar@pshyundai.com
JS
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Jamey S.
Albuquerque, NM
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2021
verified customerVerified Customer
10
Category: Sales
Peter is AMAZING
Peter made this process seamless and simple. There was no guessing no questions no surprises… Exact car I wanted was sitting on the lot and he had it in my hands in no time! After looking for this car all across the country at infinite different dealerships, the no markup and friendliness of the entire staff make them and a class of their own.
ALYSSA L S., CXI Manager from Genesis Of Palm Springs responded on 09/29/2021 09:16 AM

Hi Jamey, thank you for your feedback! I'd like to thank you for your time and feedback! It was a plesure to serve you and enjoy your new GV80!

Alyssa Salazar
CXI Manager
Palm Springs Hyundai & Genesis 
760-202-8888 ext. 310
asalazar@pshyundai.com
AR
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Albert R.
Rancho Mirage, CA
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2021
verified customerVerified Customer
10
Category: Sales
Excellent
Purchased while out of the country. We made it work seamlessly.
ALYSSA L S., CXI Manager from Genesis Of Palm Springs responded on 09/17/2021 01:24 PM

Hi Albert, thank you for your feedback! I'd like to thank you for your time and feedback! It was a plesure to serve you and enjoy your new GV80!

Alyssa Salazar
CXI Manager
Palm Springs Hyundai & Genesis 
760-202-8888 ext. 310
asalazar@pshyundai.com
JP
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Jackson P.
Little Rock, AR
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2021
verified customerVerified Customer
10
Category: Sales
Great Experience!
Great dealer!
ALYSSA L S., CXI Manager from Genesis Of Palm Springs responded on 09/10/2021 02:38 PM

Hi Jackson, thank you for your feedback! I'd like to thank you for your time and feedback! It was a plesure to serve you and enjoy your new GV80!

Alyssa Salazar
CXI Manager
Palm Springs Hyundai & Genesis 
760-202-8888 ext. 310
asalazar@pshyundai.com
BS
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Bryan S.
Chicago, IL
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2021
verified customerVerified Customer
10
Category: Sales
Amazing dealership
Amazing dealership this dealership was so extremely amazing to buy a car here no hassle no hidden fees no BS I couldn’t believe I’ve had many cars and for a dealership I didn’t know one person and I had to go out of state to buy a car because the Janices dealerships close to me in Las Vegas want an extra fees extra this extra that Palm Springs thank you and thank you Peter
ALYSSA L S., CXI Manager from Genesis Of Palm Springs responded on 09/03/2021 11:00 AM

Hi Bryan, thank you for your feedback! I wanted to let you know that we have plans to rennovate and upgrade our facilties this summer with upgrading our Genesis Showroom as well. We appreciate and value you & as always it was a pleasure serving you, thank you again! Enjoy your new GV80!

Alyssa Salazar
CXI Manager
Palm Springs Hyundai & Genesis 
760-202-8888 ext. 310
asalazar@pshyundai.com
JS
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Jessica S.
Menifee, CA
2022 Genesis Gv70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2021
verified customerVerified Customer
10
Category: Sales
Great sales guy. Fantastic Car
Peter was great and made the deal happen. Had 2 Genesis sedans In previous Years but decided to try Something different. Poor decision. But now I’m back to the Genesis brand and I LOVE my GV70.
ALYSSA L S., CXI Manager from Genesis Of Palm Springs responded on 08/17/2021 04:00 PM

Hi Jessica, thank you for your feedback! I wanted to let you know that we have plans to rennovate and upgrade our facilties this summer with upgrading our Genesis Showroom as well. I will be reaching out to follow up wtih you and make sure you are enjoying your new Gv70. We appreciate and value you & as always it was a pleasure serving you, thank you again!

Alyssa Salazar
CXI Manager
Palm Springs Hyundai & Genesis 
760-202-8888 ext. 310
asalazar@pshyundai.com
DV
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Debra V.
La Quinta, CA
2022 Genesis Gv70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2021
verified customerVerified Customer
Category: Sales
Knowledgeable Staff
We had a great experience. Our salesman David Fleig was so friendly and knowledgeable . I will buy my next vehicle at Palm springs Genesis.
Recommended
TODD C H. from Genesis Of Palm Springs responded on 07/23/2021 04:07 PM

THANK YOU ENJOY YOUR NEW GENESIS

JG
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Jeffrey G.
Palm Desert, CA
2022 Genesis Gv70
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/06/2021
verified customerVerified Customer
Category: Sales
The sales people
Great car
Recommended
ALYSSA L S., CXI Manager from Genesis Of Palm Springs responded on 07/06/2021 09:21 AM

Good morning Jeffrey, thank you for your feedback! I'd like to appologize for any inconviences you had with your sales experience. We are planning on rennovating our facilities this summer and are planning on upgrading our Genesis Showroom. I would like to let you know that if you are still needing a walkthrough or questions answered, we can set up an appointment time to do so. We want to make sure you are happy and understand your vehicle. We are always here anytime you need, enjoy your new GV70 and hope to hear from you!

Alyssa Salazar
CXI Manager
Palm Springs Hyundai & Genesis 
760-202-8888 ext. 310
asalazar@pshyundai.com
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