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Genesis Of Roswell

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(14 Reviews)
71
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
71
Net Promoter Score ®

Business Details

Contact
(770) 225-5600
No Business Hours Provided

Business Hours

* No Time Zone Provided
11446 Alpharetta Highway Roswell, GA 30076
Sales Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(14 Reviews)

SM
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Sun M.
Commerce, GA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/11/2022
0
Category: Sales
Liars!!!! Do not buy a car from here.
Long story short. I was told they had a vehicle in stock on the lot. Made an appoinment to see it. When i get there the vehicle was not there. Not only did they not apologize, they try to put the blam on me.
ANTHONY D. from Genesis Of Roswell responded on 01/13/2022 06:45 AM

Dear Sun,

I noticed your review and would like to learn more about the experience you had at my store. I will be reaching out to you today or you can call me anytime on my cell 646-460-3103.  Look forward to speaking with you.

Best Regards,

Anthony Delgardio
General Manager


JM
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Judith M.
Marietta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2022
verified customerVerified Customer
10
Category: Sales
Great customer service
Rick Case Roswell is a great dealership. Kash Gupta was my sales contact and he was well informed, helpful and not at all pushy. The new Genesis SUV is awesome. Loaded with technology and drives like a dream. Highly recommend this dealership.
ANTHONY D. from Genesis Of Roswell responded on 01/10/2022 07:52 AM

AS ALWAYS THANK YOU SO MUCH FOR YOUR CONTINUED BUSINESS!!!  PLEASE LET US KNOW IF YOU NEED ANYTHING IN THE FUTURE.. ANTHONY DELGARDIO GENERAL MANAGER 770-225-5600


CS
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Ceasar S.
Ellenwood, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2021
verified customerVerified Customer
10
Category: Sales
New lease no big markup and good customer sevice
Overall good experience. Urgency is something than can be improved. Price wasn't bad . Employees should know all the perks and features of the car and if they dont should offer to find out and explain. Overall still better than most dealerships.
Ricci G., DPSM from Genesis Of Roswell responded on 10/19/2021 07:15 AM

Hello, 

My name is Ricci and I am the Market Manager for Genesis here in Georgia. I appreciate your feedback and input for the retailer. I will work closely with them to ensure items mentioned in your survey are approved upon. You may be hearing from the retailer in the near future as a follow-up. 

Respectfully, 

Ricci 


JB
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Jonathan B.
Marietta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2021
verified customerVerified Customer
10
Category: Sales
Much better than expected purchase experience
Ammon was great. Very easy to work with and enjoyable personality. And wow, he knows his product well! And I felt like he was doing everything possible for me to get exactly what I wanted.
ANTHONY D. from Genesis Of Roswell responded on 08/20/2021 08:54 AM

Thank you so much for your business.  If you have any questions or concerns you can reach me directly on my cell.  

Thanks, Anthony Delgardio 646-460-3103

ANTHONY D. from Genesis Of Roswell responded on 09/23/2021 11:04 AM

Thank you very much!

ANTHONY D. from Genesis Of Roswell responded on 09/23/2021 11:05 AM

Thank you!!!


KD
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Karen D.
Roswell, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2021
verified customerVerified Customer
Category: Sales
Fantastic Buying Experience!
Kash is AMAZING! He is very knowledgeable about the Genesis brand and the fantastic technology available in the vehicles! It was a very low pressure buying experience, and I felt valued as a client throughout the sales experience and even more after the sale. I highly recommend Kash Gupta as a Product Specialist if you are considering joining the Genesis Family! Thank you Kash and Genesis of Roswell!!
Recommended

RJ
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Robert J.
Hephzibah, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2021
verified customerVerified Customer
Category: Sales
Had a variety of vehicles to choose from!
Plenty of choices to choose from!
Recommended

JK
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Jeffrey K.
Atlanta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2020
verified customerVerified Customer
Category: Sales
G70 Purchase
The entire process went pretty smoothly from start to finish. I checked the G70 model I wanted on Truecar.com, and was referred to Genesis of Roswell. They had the model I was interested in up front when I got there, and ready to go. I had my Truecar offer (which they honored) plus a 3K rebate and Kelly Blue Book value for my Accord, so the financing part was pretty smooth.

Cole was personable and knowledgeable about the G70, and explained most everything I needed to know during the test drive. Overall, it was a great experience, and I would recommend Genesis of Roswell to anyone interested in a new Genesis.
Recommended

NP
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Nicholas P.
Alpharetta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2020
verified customerVerified Customer
Category: Sales
Very Professional. Best Dealer in GA
10/10!
Recommended

MP
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Michael P.
Alpharetta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2020
verified customerVerified Customer
Category: Sales
Great Salesman
My salesman was fantastic, worked with me to get me into the car I wanted at a decent price. His name is Lawson Mab, if you go there be sure to ask for him by name.
Recommended

DB
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David B.
Canton, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2019
verified customerVerified Customer
Category: Sales
winning team
3rd car sold to me by John Henry. All our cars maintenance handled through Andrew. That’s why I come back.
Recommended

RC
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Richard C.
Woodstock, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2019
verified customerVerified Customer
Category: Sales
Efficient purchase process
Rick Case in Roswell was responsive to my needs and did not waste my time. I got the car I wanted at a good fair price. The salesman, sales manager, and finance manager were very pleasant to work with.
Recommended

RL
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Richard L.
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2019
verified customerVerified Customer
Category: Sales
Excellent sales representative
Our sales representative, Asley Cagle, was excellent.
Recommended

JB
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Jerry B.
Hephzibah, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2019
verified customerVerified Customer
Category: Sales
People person organization
Salesman/women or very knowledgeable of the vehicles they are selling.
Recommended

GR
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Gary R.
Woodstock, GA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/12/2018
verified customerVerified Customer
Category: Sales
Oct review
Easy to work with.
Recommended

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