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German Star Motors

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(699 Reviews)
94
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
2
Total ReScores
5.0
ReScore Average
94
Net Promoter Score ®

Business Details

Categories
Contact
(916) 922-8992

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
561 Haggin Ave Sacramento, CA 95833
German Star Motors' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(699 Reviews)

AJ
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Andre J.
Sacramento, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/28/2025
verified customerVerified Customer
8
Service is different
I've been a costumer for a few years now. Owning a German car it's hard to find a shop in trust to do work on my vehicles because of the price I need the best and most trusted. I have noticed some differences in service recently. Before I use to feel like I was dropping my car off to ppl who were passionate about what they do ( had a love for their profession ) the last time it felt like a fast food restaurant and im just a costumer buying a burger that came out of a microwave. The panamera came back leaking oil due to the drain plug that wasn't leaking before I brought it in and the cayenne headliner wasn't put back properly when I had them check for water leaking. They didn't put it back the way I dropped it off leaving the edges around the doors hanging. That really made me upset especially for what I paid for no conclusion or results for my issue. I'm not a complainer but I appreciate being treated as if I'm valued as a costumer because the only reason I come there is because I value the service that you have provided in the past. I'd normally give u a 10 but I'm gonna have to give u a 7 this time. Let's get back to the old ways. Thank u
Service Coupons and Posts
Thank you for your kind words, William! ? We're so glad you had a great experience with our team. #GermanStarMotors #Sacramento
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?? Professionalism, clear pricing, thorough checkup, no pressure, felt valued. Highly recommend this shop! #Sacramento ?
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