business image

Golden Rule Automotive

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(690 Reviews)
60
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
2
Total ReScores
4.0
ReScore Average
60
Net Promoter Score ®

Business Details

Categories
Contact
(770) 788-8863

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1605 Access Rd Covington, GA 30014-1989
Golden Rule Automotive's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(690 Reviews)

AA
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a a.
Covington, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2024
10
Awesome
Golden Rule is awesome. They are ASE certified. Offer most all services on your vehicle. They work on most brands of vehicles. They owner and staff are very knowledgeable and friendly. They have a clean waiting room and restroom for waiting customers.
They offer 36 month warranty on repairs. They are the oldest shop in town and the only shop my family uses.
They are a little higher in price but offer a better warranty , but the are still cheaper than dealership.

JS
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Joseph S.
Conyers, GA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/01/2023
0
A new radiator?radiater
Went to this facility to have my alternator checked and they replaced the radiator which I my self had replaced just two years earlier. Never called me before the replacement. The radiator did not have a leak nor did I ever need to add fluid to it. All I needed was an alternator. I did not have the AAA card at that time so my sister took care of it. I would not go to this place for anything. Told my sister about it and she would not go to the web site to give the review. I hold a ASE certification and knew that this was a rip off. They have a car lot full of vehicles and it took them 6 weeks to do the work. Spoked with the owner who was very argumentative. Was an Helicopter test pilot in the army and did all my auto work until I was 70. Also perform motor pool inspections besides my flight duties.

AA
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Angel A.
Monroe, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2022
10
Awesome Shop
Greg and the staff and technicians at Golden Rule are awesome. Clean waiting area, clean bathrooms. I don't have to worry about anything. If they see any thing that needs attention the let me know and show me, they give an estimate on what it will be to fix it then or in the near future. I always feel good taking my vehicles to Golden Rule Automotive

SW
Shatee W.
Covington, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2021
verified customerVerified Customer
Category: Service
Shatee said they do good customer service and the price is good.
Recommended

CP
Clifton P.
Covington, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2021
verified customerVerified Customer
Category: Service
Spoke with Cliftons wife. She said the business has excellent service.
Recommended

BC
Brandon C.
Oxford, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2021
verified customerVerified Customer
Category: Service
Brandon said he always used them for years and they always do a good job. They do exactly what they say they are going to. They get his vehicle out in a timely manner. They are trustworthy and they do good work.
Recommended

PH
Patrick H.
Covington, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2021
verified customerVerified Customer
Category: Service
Patrick said they are a friendly, family oriented business.
Recommended

MR
Marcus R.
Oxford, GA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/23/2021
verified customerVerified Customer
Category: Service
Marcus said they provided good service but the price was a little expensive overall he recommends this business for service.
Recommended

MD
Michael D.
Mansfield, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2021
verified customerVerified Customer
Category: Service
Michael said they provided excellent service in a timely manner and he recommends this business for service.
Recommended

AD
Annette D.
Covington, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2021
verified customerVerified Customer
Category: Service
Annette said they did good, she liked their customer service and she was very satisfied with the good work and the price.
Recommended

GB
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GEORGE B.
Oxford, GA
BMW 128i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2021
verified customerVerified Customer
10
Excellent service
All the people at Golden Rule are professional, honest, and helpful.

SH
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STEVEN M H.
Covington, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2021
verified customerVerified Customer
10
Diagnosed an elusive metal to metal noise
Did a great job. Price was less then I estimated.

FO
Francine O.
Covington, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2021
verified customerVerified Customer
Category: Service
Francine said the business is always there whenever she needs anything, she has been going there for a while, they know what they are doing, have never let her down and she is completely satisfied. Their receptionist is exceptional.
Recommended

SR
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SANDRA R.
Covington, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2021
verified customerVerified Customer
So friendly, reasonable, and fas.
I was very pleased with the service except they didn't check the pressure in my tires. Other than that, they did a great job.
Recommended

MM
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MATT M.
Conyers, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2021
verified customerVerified Customer
Extremely knowledgeable
Great shop with fair pricing. They are always extremely friendly and very knowledgeable
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