business image

Greg's Champion Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(71 Reviews)
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

About

We are the most trusted name in auto repair in the region. "Trust a Champion"...it's more than just words at Greg's Champion Auto. We are the most trusted name in auto repair in the region. "Trust a Champion"...it's more than just words at Greg's Champion Auto.

Categories
Auto Repair, Car Maintenance, Tires
Contact
(507) 344-3300

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
55 Star St Suite D Mankato, MN 56001-5161
Greg's Champion Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(71 Reviews)

ED
gravatar
Emerson D.
Mankato, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2018
Greta customer service, help when you need it
I go to college in mankato and so as a college student, time and money are both things of which I do not have an abundance. Over the past 4 years I have experienced several car breakdowns as one does, being in college at the time with limited funds really added to the stress of it. Time after time the professional and friendly staff at gregs champion auto took off tons of stress by quickly and affordably providing me with expert car care. Worth mentioning too that they drove out to pick me up and drop me off when my car was in the shop and one time I popped a small hole in one of my tires and they took care of it immediately, for free. Cannot recommend these guys enough and would encourage any parents whose children attend school here to rest assured that they will provide excellent service.
Recommended

AB
gravatar
Aaron B.
Nicollet, MN
GMC Sierra
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/26/2017
verified customerVerified Customer
Good costumer service
Appreciated that GCA was able to squeeze us in on a busy day, don't get that at other auto places. We did think that GCA was a little over priced. They were friendly and had good costumer service which we appreciated.
Not Recommended
Greg B. from Greg's Champion Auto responded on 01/26/2017 02:38 PM

Thank you for the honest review, Aaron. I remember your visit! It was the Thursday before Christmas and you needed safe and reliable transportation for the upcoming holiday weekend. We put  extra effort into replacing a power steering pump, a couple serpentine belts, a power steering service, and repaired a hood latch that wouldn't cooperate with us getting into the engine bay!

Admittedly, we are not the cheapest shop in town...nor are we the most expensive. BUT we do have the best warranty: 3 years or 36,000 miles on parts and labor. Plus, we offer a nationwide parts warranty and free roadside assistance. Our goal is to deliver maximum value. Thank you for placing your trust in us and I hope to service your vehicle in the future. - Greg


LJ
gravatar
LINDA J.
Waterville, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2017
verified customerVerified Customer
New tires
Service was great and it always is. I depend and trust Gregs auto.
Recommended
Greg B. from Greg's Champion Auto responded on 01/13/2017 11:39 AM

Thank you for the great review, Linda. You and Jerry are such loyal customers! I appreciate that you are, too! You can choose any number of auto repair facilities...thank you for coming to us. - Greg


DH
gravatar
DESA H.
North Mankato, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2017
verified customerVerified Customer
great service
Nick took the time to explain and even showed me the parts and how it was going on with my vehicle.
Recommended
Greg B. from Greg's Champion Auto responded on 01/09/2017 03:03 PM

Desa, thank you for the five star review! We NEVER sell you something you don't need and sometimes just seeing the faulty parts and the quality ones going in helps build confidence in your repairs. I am glad you chose GCA! - Greg


LV
gravatar
LINDA V.
Mankato, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2016
verified customerVerified Customer
GCA review
Honest, friendly, fast service! I always feel confident and genuinely appreciated! And Tyler and Nick are soooo sweet!
Recommended
Greg B. from Greg's Champion Auto responded on 01/09/2017 03:01 PM

Thank you for the great review, Linda. We are grateful to service your vehicles. As for Nick and Taylor being sweet, they are great Service Advisors so...well...Ok! Thanks again! - Greg


KB
gravatar
Kathy B.
Mankato, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2016
verified customerVerified Customer
They tell you what needs to be done and they don't do the repair they found unless they call you first.
Great place to take your vehicle.
Recommended
Greg B. from Greg's Champion Auto responded on 12/29/2016 02:11 PM

Thank you for the terrific review, Kathy. One of our policies is to NEVER do any work without prior approval. We work instead to identify the source of the vehicle's problem, work up a thorough estimate to restore the car to a safe and efficient operating condition, then call the customer for approval to proceed. I look forward to serving your vehicle repair needs in the future. - Greg


JS
gravatar
Joseph S.
Mankato, MN
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2016
verified customerVerified Customer
Fast and courteous
They get the work done fast and very friendly
Recommended
Greg B. from Greg's Champion Auto responded on 12/23/2016 12:24 PM

Thank you for the five star review, Joseph. You had quite a bit of work done on your pickup and I was glad that we were able to get it in such a timely manner. I look forward to serving your vehicle repair needs in the future. - Greg


DK
gravatar
DEAN K.
Mankato, MN
Chevrolet S10 Pickup
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/20/2016
verified customerVerified Customer
honest and straight forward place.
Awesome place to go for car or truck care.
Recommended
Greg B. from Greg's Champion Auto responded on 12/21/2016 08:05 AM

Thank you for the five star review, Dean. My number one rule for my technicians is "Don't make it up". We strive to be honest and straight forward with all our customers. We have an obligation to give it to you straight so you know exactly what condition your vehicle is in. You may not like the news, but we will help prioritize what needs to be done and help you return your vehicle to a safe and reliable condition. Thanks again. - Greg

Greg B. from Greg's Champion Auto responded on 12/21/2016 08:06 AM

OOPS! I meant to say "four star review", Dean. Thanks - Greg


JH
gravatar
Jenna H.
Mankato, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2016
verified customerVerified Customer
Amazing atmosphere!
Very nice place! Great coffee and friendly staff! I was very impressed how quickly they got me in and fixed my car within a half hour.
Recommended
Greg B. from Greg's Champion Auto responded on 12/19/2016 07:39 AM

Thank you for the five star review, Jenna. We strive to be as responsive as possible to customer's repair needs. Some jobs take longer than others, but we work to get everything done as expeditiously as possible. And the Keurig coffee (and tea, and cocoa, and cider...) is a hit with everyone. Thank you for choosing GCA! - Greg


KS
gravatar
Ken S.
Mankato, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2016
verified customerVerified Customer
Curtesy of the front desk , nick in particular is the guy that impressed me with his help.
The employees are a reflection of the owner,
HE IS NOT. " SITTING IN THE OFFICE ". Thank you , yes I highly recommend this place . Ken Spotts
Recommended
Greg B. from Greg's Champion Auto responded on 12/16/2016 09:31 AM

Thank you for the five star review, Ken. I do have an exceptional crew at GCA. My techs are highly skilled and my Service Advisors, Nick and Taylor, are the best in the area. And thank you for noticing that I am not a "hands off" owner. I thoroughly enjoy what I do and engaging with employees and customers is the highlight of my day. I look forward to serving your vehicle repair needs in the future. - Greg


SK
gravatar
STEVE K.
Winnebago, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2016
verified customerVerified Customer
Long time customer with several vehicles. Front desk does their best to assist me when I'm needing service.
The Best
Recommended
Greg B. from Greg's Champion Auto responded on 12/13/2016 07:47 AM

Thank you for the five star review, Steve. You are a long term customer and I never take that for granted. I appreciate your patronage and look forward to serving your vehicle needs in the future. - Greg


LH
gravatar
LARRY H.
North Mankato, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2016
verified customerVerified Customer
Friendly sevice
Both Nick and Taylor are very friendly and know what they are talking about. It is a pleasure doing business with your company!
Recommended
Greg B. from Greg's Champion Auto responded on 12/09/2016 10:21 AM

Thank you for the great review, Larry. Nick and Taylor are the best Service Advisors in the region and it shows each time customer comes in. They are super knowledgable and are on top of each car that comes to the shop. I am very proud of my team and thank you for noticing. - Greg


CL
gravatar
Chan L.
Mankato, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2016
verified customerVerified Customer
winterization and tire check up
Mr Gregg is so wonderful and very spiritual. Thank you for your special prayer for Chan. It meant too a lots to Chan and me. Thank you for bringing our car to home. Your customer service is wonderful.
Price is very cheap compared with snell motors company. Honesty, courteous and perfection are your company's reputation.
Office is very neat and clean. Nick and Taylor are very courteous with good customer service skills. We thank your very much. May God bless you
richly.
Recommended

TM
gravatar
TOM M.
Mankato, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2016
verified customerVerified Customer
Murano
They were on time from start to finish. Recommended some additional service that should be done with no pressure to "sign up" right then for the recommended service.
Recommended
Greg B. from Greg's Champion Auto responded on 11/22/2016 10:51 AM

Thanks for the five star review, Tom. While we feel an obligation to inform car owners when their vehicle is having an "issue", we also want to help you understand what needs to be done now...and what can wait. We want to be your consultant when it comes to vehicle repairs and maintenance...and a trusted one at that. Thanks again, Tom. - Greg


VB
gravatar
VICKIE B.
Eagle Lake, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2016
verified customerVerified Customer
Professional and friendly service
These guys are awesome!
Recommended
Greg B. from Greg's Champion Auto responded on 11/22/2016 07:32 AM

Thank you for the five star review, Vickie, and you are an AWESOME customer! I appreciate your continued patronage. - Greg


Displaying Review 1 - 15 of 71 in total
Businesses Near You
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(554 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,391 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(722 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(751 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(63 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.