business image

Hi-Land Garage

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(339 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

Hi-Land Garage has been providing automotive service and repair in the Tri-Cities and surrounding area since 1950. Family-owned and operated. Schedule your service appointment today! Hi-Land Garage has been providing automotive service and repair in the Tri-Cities and surrounding area since 1950. Family-owned and operated. Schedule your service appointment today!

Categories
Auto Repair, Repair Shop, Oil Change
Contact
(509) 783-2512

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
closed
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
215 N Union St Kennewick, WA 99336-2213
Hi-Land Garage's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(339 Reviews)

RN
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ROSS N.
Kennewick, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2023
verified customerVerified Customer
10
Only place we go!
Always a peace of mind bringing our vehicles to Highland!

DW
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David W.
Kennewick, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2023
verified customerVerified Customer
10
All good, as always.
-----

JB
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Jeb B.
Kennewick, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2023
verified customerVerified Customer
10
Completely satisfied!
Once again, quick repairs, honest, fair price for the job(s) done.

DD
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DEBORAH D.
Pasco, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2023
verified customerVerified Customer
10
Very Happy
I put a mechanic referal on a popular facebook page. I am planning a trip to the midwest in April with my adult special needs daughter and wanted to be assured my vehicle is mechanically fit for the trip. Hi-Land Garage was recommended by more people than any other. Getting an appointment was easy over text. The day of my appointment I was greeted with a smile and assured they would give my truck a good look over. The charge for what was needed was very reasonable. I will gladly recommend, Hi-Land Garage, to anyone in need of mechanical help.

Verified Customer
Kennewick, WA
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2023
verified customerVerified Customer
10
Like I was never there
I was in and out of there quickly. Time is important and they stayed quic to get the job done on time

PS
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PATTI S.
Kennewick, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2023
verified customerVerified Customer
8
Love them!!
My parents used Hi-Land garage in the 80’s. I love them! Monica is the absolute best…and Charlie speaks to me in non-mechanic words. So easy to understand.

I feel like family

GC
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GAYLE C.
Kennewick, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2023
verified customerVerified Customer
10
Everything's fixed and working!
Always happy with Highlands Garage. They get me in quick, fix my problems and I'm on my way. Gayle

Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/26/2022
verified customerVerified Customer
2
Nice and friendly
Just was not a good experience for me. They messed up from the beginning and i still am having engine issues.
Not a good place for engine rebuild

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2022
verified customerVerified Customer
0
Honest people you can trust.
Alway very honest with what is wrong with the car. Never feel like we are being taken advantage of. Great, efficient, friendly service.

JS
John S.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2022
verified customerVerified Customer
Category: Service
John said the business is always so good, everybody is good. He can count on them being consistent, accurate and diligent.
Recommended

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2022
verified customerVerified Customer
10
Fan replacement
Great

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2022
verified customerVerified Customer
10
My Jeep needed fixing and this place made sure the price was affordable efficient and fast!
Absolutely fantastic and kind service thank you!

RB
RED B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2022
verified customerVerified Customer
10
Very helpful and quick to respond. Waiting for parts to finish the job. Very friendly.
Very helpful and quick to respond. Waiting for parts to finish the job. Very friendly.

JH
JULIE H.
Hermiston, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2022
verified customerVerified Customer
10
Overall Outstanding!
While visiting from out of town my check engine light came on, so i dropped my car off with Kurt and the crew. As a first time customer I am blown away by how professional and knowledgeable they are. They care about their customers, and made sure to prioritize my vehicle since I lived out of town. They have integrity because they took care of the issue and never tried to pressure me into fixing this and that like most mechanics do. They also handled everything with my insurance company and I didn’t end up having to pay a dime out of pocket. Thank you from the bottom of my heart Kurt and the team at HiLand garage. You have a lifelong customer now!

GP
George P.
Jeep Comanche
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2022
verified customerVerified Customer
8
Money ca
Great service

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