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SureCritic / Hyundai Dealer / Hyundai of Del Rio
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Hyundai of Del Rio

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(447 Reviews)
84
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Score Details

5 stars
81%
4 stars
10%
3 stars
3%
2 stars
2%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
13
Total ReScores™
4.5
ReScore™ Average
84
Net Promoter Score ®

Business Details

About

Hyundai of Del Rio is located in Del Rio, TX, near San Antonio, TX. Our friendly technicians provide quality repair and maintenance services. Call us to set up an appointment today. Hyundai of Del Rio is located in Del Rio, TX, near San Antonio, TX. Our friendly technicians provide quality repair and maintenance services. Call us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(830) 422-3900
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1508 Veterans Blvd Del Rio, TX 78840
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(447 Reviews)
Write a Review
Recent Reviews
AB
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Adriana B.
Uvalde, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2022
10
Category: Service
Great Service, Experience!
I was able to get my oil change and tire rotation scheduled with no issues. When I arrived they tended right to me and got the job done in very reasonable time! I am located between Del Rio and San Antonio and looked at reviews for Hyundai dealerships in both areas. Hyundai of Del Rio had much better reviews and they absolutely lived up to the expectation! The employees were friendly, service was fast and while I am not in the market for a new vehicle, I strolled through the lot and there were many impressive options! I will choose Hyundai of Del Rio again next time! Keep up the great work!
MM
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Melissa M.
Springtown, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2022
10
Category: Service
Great Customer Service
Billy from Hyundai of Del Rio was a dream to work with. I contacted EVERY Texas Dealership looking for a Tuscan Hybrid Limited. Hyundai of Del Rio started off with transplant pricing and did not waste my time. This was greatly appreciated since my husband had already been told a price from the Hyundai dealership in Granbury Texas just to drive an hour there and the price go up $7,000 over MSRP with a hidden Market Price adjustment. Billy was very upfront with pricing, sent me a price IN WRITING and that price never went up even 5 weeks later when the car arrived. To top it off, Billy had the car delivered to me 345 miles away at NO COST! I'm telling you, I shopped around and personally spoke to every dealership in Texas and Del Rio won my business with their great price and wonderful customer service. No need to look elsewhere, I did that legwork for you. These guys are the BEST in Texas!
FG
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Fernando G.
Del Rio, TX
2017 Hyundai Santa Fe Sport
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/03/2022
Service Type: Repair
verified customerVerified Customer
6
Category: Service
Service
Don’t expect your vehicle to get serviced correctly or quickly, mine was there for almost a month and a have and they were rude and constantly fail to communicate with me about my vehicle status.
DWAYNE T F., Service Advisor from Hyundai of Del Rio responded on 04/04/2022 04:02 PM

Thank You for reahcing out to us and advising us about your last visit we hope to shrive to be better. Customers like you help us be better. Thank You for allowing us to regain your trust!

Verified Customer
Uvalde, TX
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Amazing experience
Service was quick and easy in and out without a hitch!
ANA V. from Hyundai of Del Rio responded on 04/14/2022 06:55 AM

Thank you for trusting us and letting us service your Hyundai Kona. Thank you for being part of our Hyundai family and for taking the time to rate us. We love the 5 stars! I look forward to seeing you on your next service visit.

Verified Customer
Del Rio, TX
2022 Hyundai Palisade
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/30/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service
I can’t remember his name but over all was very rude I truly hope he doesn’t help me every again
ANA V. from Hyundai of Del Rio responded on 03/31/2022 07:35 AM

I would like to extend to you our most sincere apologies regarding your recent experience in our service department. I absolutely agree with you, Our service personal should be respecful and provided you with the appropriate assistance. I had been trying to contact you to obtain more information about your experience, please contact me at your earliest convenience. 830-422-3900 ext 1230, avillarreal@hyundaidelrio.com.
Thank you 

Verified Customer
Del Rio, TX
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Fast and great service!
Awesome work
ANA V. from Hyundai of Del Rio responded on 04/14/2022 06:57 AM

Thank you for trusting us and letting us service your Hyundai Kona. Thank you for being part of our Hyundai family and for taking the time to rate us. We love the 5 stars! I look forward to seeing you on your next service visit.

HV
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Hector V.
Eagle Pass, TX
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Quick
They received me on time when my appointment was due
ANA V. from Hyundai of Del Rio responded on 04/14/2022 06:58 AM

Thank you for  letting us service your Hyundai Veloster. Thank you for being part of our Hyundai family and for taking the time to rate us. We love the 5 stars! I look forward to seeing you on your next service visit.

NG
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Norma G.
Del Rio, TX
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Good service ?
Very good service
Verified Customer
Del Rio, TX
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
In and out
Team is very fast friendly and efficient .
Verified Customer
Del Rio, TX
2019 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/28/2022
Service Type: Maintenance
verified customerVerified Customer
8
Category: Service
Services
We are always pleased with the services provided by the Hyundai staff. Always ready to serve with a smile, helpful, try to make your time there pleasant while waiting.
OL
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Osvaldo L.
Del Rio, TX
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great Customer Service!
Exceptional Service!
EA
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Elias A.
Uvalde, TX
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Maintenance
Super quick
Verified Customer
Del Rio, TX
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
N/A
N/A
Verified Customer
Del Rio, TX
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Amazing Service
Hyundai of Del Rio has been so amazing with my car journey!
REINA A., Service Manager from Hyundai of Del Rio responded on 01/31/2022 09:10 PM

We are so happy we have been there for your Elantra's needs. Thank you for rating us and for being part of our Hyundai family. 

Reina Aranda
Hyundai of Del Rio Service Manager
Office (830) 422-3900 ext 1230
raranda@hyundaidelrio.com
WP
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Wayne P.
Del Rio, TX
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Outstanding service
Quick service, courtesy of staff outstanding.
REINA A., Service Manager from Hyundai of Del Rio responded on 01/26/2022 07:15 AM

Thank you for bringing in your Elantra to our service department. We thank you for your time and trust. Thank you for being a loyal Hyundai owner and part of our Hyundai family. 

Reina Aranda
Hyundai of Del Rio Service Manager
Office (830) 422-3900 ext 1230
raranda@hyundaidelrio.com
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