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Johns Auto Care Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(989 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

When Luis and Dan purchased John’s Auto Care in 2004, they both brought their experience in the luxury car industry to their business. Both having worked extensively at dealerships in sales, management, and service, they had a vision of how an auto repair shop should be run. The customer’s trust and satisfaction are paramount in their When Luis and Dan purchased John’s Auto Care in 2004, they both brought their experience in the luxury car industry to their business. Both having worked extensively at dealerships in sales, management, and service, they had a vision of how an auto repair shop should be run. The customer’s trust and satisfaction are paramount in their minds, and they will go the extra mile, making sure everyone who brings a vehicle to their shop, gets the very best service, pricing and ultimately satisfaction. John’s Auto Care Center has become well known for its service and care of BMW and Mini Cooper automobiles. Luis Brito, co-owner, has over 30 years experience with BMW, is a Master Level Certified tech and brings more expertise in the BMW repair field than anyone in the Rogue Valley! ...more

Categories
Car Maintenance, Auto Repair, Oil Change
Contact
(541) 770-8061

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3311 Biddle Rd Medford, OR 97504-4212
Johns Auto Care Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(989 Reviews)

NJ
NANCY J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Always a great experience
I have been coming to John’s since I moved to Medford 3 yrs ago. I asked my nephew who sells luxury cars where to to and he said John’s. We take both our cars there and I feel that they are honest and never suggest unnecessary work. I feel that they are honest and do great work.

CD
Cassey D.
Central Point, OR
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/18/2025
verified customerVerified Customer
Category: Service
Cassey said they fixed something and then she had to go back because there was an air pocket in the system.
Recommended

VN
VICKY N.
Talent, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Brett my hero!!!!
Big kudos to Brett, he was very knowledgable about my old 25 year old car. Its fixed and on the road again😉

BH
BOB H.
Medford, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
The Best!
Excellent work, very thorough, and honest‼️

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Multiple car owner.
I cannot say enough good things about John’s! They are fabulous in every way. Starting at the moment I call-they are so kind and friendly. Their repairs are spot on and very reasonably priced. I have been using John’s for about 8 year's now and will never use any one else! They are the best!

MS
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MIKE S.
Central Point, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Repaired gas line on my old Jeep
Parts no longer made? No problem for John’s auto! These guys never cease to amaze me. Thanks Craig and Brett!!!

AD
ANN D.
Medford, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Honest work at honest prices
I’ve had a consistently great experience with John’s Auto Care. They’re always extremely thorough and I trust their assessments completely. Their rates are very reasonable, and the quality of service is top-notch. I highly recommend them to anyone looking for honest and reliable automotive care.

TM
Tery M.
Oregon
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Terry said they did what they said and they kept it on the money regarding the price. Everything they did worked out fine, they gave him a quote and came within $2 of that quote.
Recommended

KB
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KELLY B.
Central Point, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Great service like always!
I've been taking my vehicles to John's for years and have never had an issue! I trust the mechanics. They work with my schedule. I couldn't be happier!

DO
DIANE O.
Jacksonville, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Professional service
As always, John's Auto correctly diagnosed and serviced my mini cooper s.
I will continue to return!

Verified Customer
Eagle Point, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Car fixed perfectly
The problem was diagnosed and fixed in the first visit plus they even found an annoying rattle in the rear of the car. . Communication was great and I appreciate the honesty as I've had problems with past shops taking advantage of me.

VH
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VANESSA, CHRIS H.
Central Point, OR
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/25/2025
verified customerVerified Customer
9
Oil change
Making the appointment was quick and easy. The service was very good.

MH
MARY JO H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Jeep Cherokee
John’s Auto has been taking care of our vehicles for quite a while now and we’re very pleased

JC
JIMMY C.
Medford, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
Bret always takes care of my truck and me like a Pro!!
If you’re looking for a mechanic repair shop in Medford - Johns is the Place to go !!

GJ
Georgiana J.
Oregon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Georgiana said they are very nice, pleasant, and they got stuff fixed. They try to troubleshoot the issues. They don't make her feel like she is just a woman that doesn't know what's going on, and she appreciates that.
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