business image

JRS Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(527 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

JRS Auto Repair is a family owned Automotive Repair and Maintenance facility in Laurel, MD. We offer full service on all makes and models. We believe in giving each customer peace of mind by providing dealer quality at affordable prices. Our goal is to inform each and every person how their vehicle health is and should be. JRS Auto Repair is a family owned Automotive Repair and Maintenance facility in Laurel, MD. We offer full service on all makes and models. We believe in giving each customer peace of mind by providing dealer quality at affordable prices. Our goal is to inform each and every person how their vehicle health is and should be.

Categories
Auto Repair, Tires, Oil Change
Contact
(301) 604-9077

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
14709-3 Baltimore Ave Laurel, MD 20707-4852
JRS Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(527 Reviews)

CC
gravatar
CARLOS C.
Laurel, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2023
verified customerVerified Customer
10
excellent service
I recommend JRS Auto Repair one hundred percent. They are the best.

KM
Kimberly M.
Laurel, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2023
verified customerVerified Customer
Category: Service
Kimberly said that she's a long term customer and that they always treat her well, she does not have to worry about if they are telling her the truth or trying to take advantage.
Recommended

SC
Stephani C.
Laurel, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2023
verified customerVerified Customer
Category: Service
Stephani said she always receives excellent service and they are budget friendly.
Recommended

Verified Customer
Laurel, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2023
verified customerVerified Customer
9
My RAV4 Repair Experience
I was recommended to JRS by my mechanic who closed down his shop. Renata was excellent; she scheduled my appointment to have the alternator replaced. She was very courteous and professional.

VB
Victor B.
Maryland
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2023
verified customerVerified Customer
Category: Service
Victor said they were very fast and they fixed all the issues he had with his vehicle.
Recommended

CB
gravatar
CHARLES B.
Laurel, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2023
verified customerVerified Customer
10
Another Excellent Job
I am so thankful for finding JRS Auto. The service there is like something from the past ... honest, fair and quality, detailed work with a friendly smile. I've had multiple vehicles there and every time received exceptional service. I've already recommended them to several of my friends.

JM
Jim M.
Maryland
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2022
verified customerVerified Customer
Category: Service
Jim said he's known them for a long time and they always go into detail explaining things to him, and they always dig for the root of the problem.
Recommended

ES
gravatar
ELIAS S.
Beltsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2022
verified customerVerified Customer
10
BMW x-5
Renata is awesome - personality and professionalism. The JRS follow-up and workmanship is second to none.

SC
Stephani C.
Laurel, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2022
verified customerVerified Customer
Category: Service
Stephani said she has been going to this business for over 10 years. She said this business was a family friendly agency.
Recommended

MJ
gravatar
MICHAEL J.
Laurel, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2022
verified customerVerified Customer
10
JRS had a solution for an issue Jiffy Lube caused while doing a minor oil change
Extremely Professional and very detailed

IO
Isabel O.
Laurel, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2022
verified customerVerified Customer
Category: Service
Isabel said they were perfect, Loretta was very friendly, very clear ,very transparent, and they were quick.
Recommended

CM
Carlos M.
Maryland
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2022
verified customerVerified Customer
Category: Service
Carlos said it was prompt service, he did not have to wait long. He is pleased with the service and the price.
Recommended

Verified Customer
Laurel, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2022
verified customerVerified Customer
10
Great as always
My truck was ready as promised and everyone was very pleasant as always.

PM
Patricia M.
Columbia, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2022
verified customerVerified Customer
Category: Service
Patricia stated another facility was going to charge her a lot for a small repair that was done in 2 hours for a small amount of money at the business.
Recommended

AB
Asya B.
Upper Marlboro, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2022
verified customerVerified Customer
Category: Service
Asya said they have been going to the business for years, and they always go above and beyond.
Recommended
Businesses Near You
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(19 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(559 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(686 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,504 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(962 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.