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Kenneth Jones Garage

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(17 Reviews)
100
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Score Details

5 stars
94%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
5%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(501) 329-6319
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 3:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
1090 Jims Lane Conway, AR 72032
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Kenneth Jones Garage's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(17 Reviews)
Write a Review
Recent Reviews
RD
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Randy D.
Morrilton, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2023
10
Quick/precise/friendly/Affordable
Had a very positive experience, which is rare in the auto repair industry. They were very knowledgeable and professional. I felt very comfortable throughout the entire process.
KS
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Kyle S.
Russellville, AR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/23/2021
Misleading and false Diagnosis!
Try discussing my 2010 Dodge and missdiagnosed it tried charging $1000 to replace an Ignition module which was incorrect it was a simple starter that was the issue I'm wondering if they even have a competent mechanic on duty or even a secretary that can do a job
Not Recommended
AB
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Anthony B.
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2019
verified customerVerified Customer
Honest , friendly , and fair
My daughter is in college and had trouble with her car. Ive worked in a shop all my life and always take care of our vehicles. Since she is out of town in school , i couldnt take care of the situation. These people were honest , fair ,and got her back on the road . I really appreciated it. I checked the car when she got home and was very satisfied. I couldnt have done it better myself. Thanks
Recommended
TH
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Travis H.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2019
verified customerVerified Customer
Good service
Great service! Quick turnaround. Good folks!
Recommended
JM
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Jim M.
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2019
verified customerVerified Customer
Best mechanic ever
Have used Kenneth Jones for many years. Will not take our vehicles anywhere else! Great service, he is honest, great integrity and stands behind his work. Very reasonable when it comes to price!
Recommended
JG
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Janet G.
Conway, AR
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2019
verified customerVerified Customer
Exceptional service
I have used this company since 1991 and have never had a bad experience. They are friendly, honest, efficient, and always goes over what has been done and explains the charges. They have never told me they were too busy to see me. I love this family business.
Recommended
JL
gravatar
Jessica L.
Mazda Mazda3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2019
verified customerVerified Customer
Honest, Great Quality
I appreciate the honesty at Kenneth’s. They are always tell me what my car needs and don’t try to scam or upsell me. I have been a customer for over 10 years for the courtesy and excellent quality of work. I always recommend them when someone needs a mechanic.
Recommended
Verified Customer
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2019
verified customerVerified Customer
Caring Honest Mechanics
Everyone at Kenneth’s is very helpful. If you want a mechanic that is caring and Honest, then this is the place.
Recommended
KW
Ken W.
Mayflower, AR
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2019
verified customerVerified Customer
Category: Service
Ken said he has been with this business for a long time, he has 9 vehicles and he always brings them there. He also mentioned that Kenneth is always straight and won't ever put parts on a vehicle that doesn't need them.
Recommended
GP
Greg P.
Arkansas
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2019
verified customerVerified Customer
Category: Service
Greg said they took care of him on the same day. Everything was done as stated.
Recommended
KH
Kieth H.
Arkansas
GMC Envoy XL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2019
verified customerVerified Customer
Category: Service
Kieth said the staff do a good job. They always answer the phone, and answer all his questions. They've very polite, courteous, and explain, so everything was good
Recommended
TN
Travis N.
Arkansas
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2019
verified customerVerified Customer
Category: Service
Travis said the staff was patient and understanding with him, and they provided good service.
Recommended
GS
Greg S.
Arkansas
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2019
verified customerVerified Customer
Category: Service
Greg said the service was really good.
Recommended
CR
Charles R.
Conway, AR
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2019
verified customerVerified Customer
Category: Service
Charles said the staff did what they said they'd do.
Recommended
Nickie J. from Kenneth Jones Garage responded on 04/17/2019 01:46 PM

Thank you Charles for the great review!! Thanks for your business!

TK
Tim K.
Arkansas
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2019
verified customerVerified Customer
Category: Service
Tim said he always gets the best experience. Kenneth is dependable and the product always comes back in great shape. He's been using him for 15 years and always recommends him.
Recommended
Nickie J. from Kenneth Jones Garage responded on 04/15/2019 10:14 AM

Thank you Tim for the great review! Thanks for your business!! 

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