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Legacy Hyundai of McDonough

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(705 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
Original Review
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
23
Total ReScores
4.3
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Welcome to Legacy Hyundai of McDonough, where our passion is providing you with a world-class ownership experience. Legacy Hyundai is located in McDonough, GA. Call us or visit our website to schedule a service appointment today! Welcome to Legacy Hyundai of McDonough, where our passion is providing you with a world-class ownership experience. Legacy Hyundai is located in McDonough, GA. Call us or visit our website to schedule a service appointment today!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(770) 914-2800

Business Hours

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 7:00 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 7:00 PM
Sat
7:30 AM - 12:30 PM
Sun
closed
* Eastern Time (Us & Canada)
443 Industrial Blvd McDonough, GA 30253
Legacy Hyundai of McDonough's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(705 Reviews)

CC
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Christopher C.
Watkinsville, GA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/06/2023
0
Category: Service
Disappointing
Drove roughly three hours round trip to the dealership after negotiating a new car purchase price over the phone. A couple of either uninformed or misleading statements by the salesman lead to a complete waste of several hours. The attractive internet pricing is laced with other 'terms' like full financing at above market interest rates. A complete shell game and a waste of time and effort.

JB
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Jon B.
Warner Robins, GA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/16/2023
0
Category: Service
Don't Buy Here
Hyundai makes great vehicles ... I love mine. This dealership is new, clean and have a better inventory than others right now. The folks in the service department were helpful and are very professional.
However, I would never allow anyone in my family to deal with their sales management or financial staff--ever! Absolute zero trust--be very careful. Would love to speak with the owner if he has the chops!

SW
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Sylvia W.
Locust Grove, GA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/25/2020
Breach of contract
If I could give them 0 stars that would be justice. I purchased a 2018 Hyundai Sonata from them before they shut down the Hyundai dealership and was given a 2 year oil change and tire rotation on the we owe you form which is equivalent to a contract agreement. I was there to get my oil changed and tire rotation and was told that I was allotted only 5 oil changes but that's not what I have in my possession. I paid for the oil change and will be suing for a breach of contract if they are not willing to resolve this issue quickly. Buyer beware, this business is owned by a State Senator that don't appear to hire competent staff to handle good business practices.
Not Recommended

VV
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Veronica V.
Mcdonough, GA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/19/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Long wait
The service time for drop off was estimated to me at 3 hours. I waited over 4 hours for my car service to be completed.
Recommended

DS
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Dahana S.
Mcdonough, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome Services
Not only are they courteous and friendly. The staff was very through.
Recommended

JB
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Jack B.
Mcdonough, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
My vehicle was serviced in a timely professional manner.
Recommended

WS
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Wayne S.
Mcdonough, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Getting the job done!
Courteous and efficient. Remembers to call me when ready.
Recommended

MF
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Mary F.
Locust Grove, GA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/19/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
I have been going to legacy ford every since I moved here.2012. An oil change has gone up to $50 and change, that extreme and simply outrageous in my opinion.

I wouldn’t recommend this place to anyone for an oil change, because they can get it cheaper else where., but I’m not throwing them totally under the bus, because I have enjoyed taking my car here for all my service needs....and have felt the prices have been relatively fair.
Not Recommended

SB
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Starling B.
Griffin, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Yes I would
Service on my car this time was just right no problems at all
Recommended
Ricky C., QUICK LANE MANAGER from Legacy Hyundai of McDonough responded on 03/18/2020 10:58 AM

Thank you for the review

Ricky Carter
Quick Lane manager
770-302-6401

CW
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Carol W.
Mcdonough, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Owner
Service advisor as always was very courteous and professional. Maintenance on my vehicle was
performed in a timely manner. Service and waiting area is always very clean.
Recommended

Verified Customer
Mcdonough, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
The service desk group are always THE BEST!!
Recommended

KS
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Ken S.
Mcdonough, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Customer Service
I had a wonderful experience during my visit to the Quicklane Service. The Manager - Rick, went above and beyond during our interactions .
He also assisted me by going to the Dealership section to get information/answers for my inquiries about my vehicle headlights and other accessories.
Wonderful Experience!
Recommended
Ricky C., QUICK LANE MANAGER from Legacy Hyundai of McDonough responded on 03/04/2020 03:59 PM

Thank you for the great review

Ricky Carter
Quick Lane manager
770-302-6401

GT
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Grace T.
Rex, GA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/20/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Car not fixed
They need to fix what you pay for
Not Recommended

Verified Customer
Mcdonough, GA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Go see for your self the place is garbage
Service center is fine dealership is terrible
Not Recommended

DN
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Dorothy N.
Griffin, GA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service due reset failure
God service, just forgot to reset computer service interval
Recommended
Ricky C., QUICK LANE MANAGER from Legacy Hyundai of McDonough responded on 02/18/2020 05:21 AM

Thank you for the review and I apologize for the failure to update your service interval. I will reach out to you to see when you can come by for us to reset the light.

Ricky Carter
Quick Lane manager
770-302-6401
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