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McCabe's Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,266 Reviews)
89
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
89
Net Promoter Score ®

Business Details

About

McCabe's Automotive Specialists has been providing customers in University Place with excellent customer service and unsurpassed auto repair since 1972. McCabe's Automotive Specialists has been providing customers in University Place with excellent customer service and unsurpassed auto repair since 1972.

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(253) 565-5173

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3147 Bridgeport Way W University Place, WA 98466-4519
McCabe's Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,266 Reviews)

SB
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Shaun B.
University Place, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Tremendous First Time Experience
From start to finish....
I started speaking with Jeanette over the phone first thing on Monday morning due to an issue that occurred on Sunday and multiple items were already taken care of first thing Tuesday morning when I was checking out with the owner! Awesome experience and I will surely be using them again!!😊

MQ
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Mary Q.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Highly recommend!
Got scheduled for same day service!
Staff very nice and professional. Price was exactly what they quoted. Will Definately use them in the future!!

Verified Customer
Tacoma, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/25/2025
verified customerVerified Customer
9
Repair of a broken axel
Service was great. Good communication from Donovan, the technician working on the vehicle. All staff were very friendly and welcoming.

RS
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Rick S.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Better than expect
My mother needed a new alternator. We called Wed afternoon. They got us in the next morning g and had the work done in a few hours. The price was less than the quote. Staff was great and the little shop dog was too cute!

JS
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Jay & Wendy S.
University Place, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Tires aligned
Excellent customer service and extremely knowledgeable and personable.

Verified Customer
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
8
Great, friendly service!
Donovan was very thorough and took the time to explain what was needed for my car to be safe. Was respectful of costs and add ons when they were discovered. Service was completed within a reasonable amount of time. Costs were what you would expect from a quality shop.

MK
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Mary K.
University Place, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Great Service
Easy to make appointment.
They do great work and everyone is extremely nice.
Good experience

JK
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Janet K.
Fircrest, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/20/2025
verified customerVerified Customer
9
Thanks Myles for your thouroness & care.
I appreciate your thouroness &care you give to my car. Always reliable.

LB
Lorelei B.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
Category: Service
Lorelei said everything seems to be fine and her vehicle was driving fine coming home, it's good so far. They were very professional and she has recommended them.
Recommended

TO
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Trish O.
University Place, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
9
Car maintenance
Staff is caring and efficient.

CM
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Clark M.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
verified customerVerified Customer
10
Truck running ruff
I own a 2000 dodge that was running ruff and my old mechanic retired that's when I found mccabes automotive that was just down the street from me.they found that the fuel injection needed cleaned and other things that needed help in three days I got the truck back it was running like it was new Donavan and the mechanics were great and very professional. Thank you

MW
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Marcia W.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
10
Upfront and honest. Good work.
I trust them completely. They see the car and the client as the same. Always have the best work done with them. In 12 years they made one mistake on my car they told me and made it right for free. They're more than repairs and consults. They love cars and it shows

Verified Customer
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
These guys are amazing 🤩
I don't go anywhere else for My repairs. They are always accurate and extremely respectful of My time and of My wallet. Good shops are hard to find these days. Keep it up guys. We appreciate you! 😁

CD
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Colleen D.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
General Maintenance
Very professional techs
Always answers my questions
Easy to setup an appointment

Verified Customer
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Thank you for fixing my baby
Thank you for taking time to diagnose a tricky cylinder misfire. And for spending the time to get that, and the rest of my repairs done right... and advise me on decisions with transparency and directness. It's appreciated. While I'm happy to have my car back after an unexpected, out of our control shipping delay on the parts - I was confident that you took care of my vehicle while it was in your charge. 12/10 would recommend. :) Thank you.
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