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Napa Tire

Average Score
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1.0
(1 Review)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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Business Details

About

At Napa Tire Inc., we provide thorough automotive repair and tire sales to customers in Napa and the surrounding areas. We have ASE-certified technicians and we are an AAA-Approved repair facility. Stocked in our showroom are some of the most respected tire brands in the industry, including Goodyear, Dunlop, and Kelly. We look forward At Napa Tire Inc., we provide thorough automotive repair and tire sales to customers in Napa and the surrounding areas. We have ASE-certified technicians and we are an AAA-Approved repair facility. Stocked in our showroom are some of the most respected tire brands in the industry, including Goodyear, Dunlop, and Kelly. We look forward to providing extensive auto repair, tire sales, and exceptional customer service to all our customers! ...more

Categories
Auto Maintenance, Tire Sales and Repair, Car Maintenance
Contact
(707) 255-0411

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Pacific Time (Us & Canada)
1655 Silverado Trail Napa, CA 94559-1413
Napa Tire's Reviews
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1.0
(1 Review)

JR
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John R.
Saint Helena, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/08/2018
Ripoff
I spent $2100.00 for them to fix my heater and air conditioning. They said it was fixed and they guarantee the work for 24 months or 24,000 miles. The passenger side vents blew hot air. I took it back and a week later they said it was fixed and wanted to charge me $1500 more without my approval for the charges. I refused to pay I took my truck and it was still not fixed. When I went back he said he would fix it If I paid the $1500 and more to make my a/c work. I'm taking him to small claims court and have reported him to the California Bureau of automotive repair.
Not Recommended

PW
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PAUL W.
Napa, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2015
verified customerVerified Customer
Category: Service
Absolutely outstanding customer service.
At Napa Tire the customer is made to feel like a family member is working on his or her car. The waiting room is stocked with complimentary cold beverages and hot coffee to enjoy, while one waits on a compfy lazy boy chair and watches TV, or flips through a magazine. During my visit a fellow customer delivered some home made baked goods and thanked the service personel for their continued, outstanding service as she said, "You guys are like family." This gesture says it all. The reason I, and others keep returning to Napa Tire is because the people there take the time to diagnose the problem correctly the first time, find the solution, and complete the repair as soon as possible at a competative rate. If only other businesses followed this simple, but effective model they would enjoy the well earned success and respect Napa Tire has developed over the years serving the Napa community. I recommend Napa Tire with out hesitation. Sincerely, Paul Weeks 707.410.9036.
Recommended
Andy L., Sales/Markeing from Napa Tire responded on 10/15/2015 08:39 AM

Paul, Thank you for the kind words and taking the time to write such a detailed account of your experience with us. We take pride in what we do and enjoy making your visit as comfortable as possible! Thanks again!!

Andy Long
Saels/Marketing707-255-0411

HH
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HAROLD H.
Napa, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2015
verified customerVerified Customer
Category: Service
Excellant care of my to autos
I have several decades of experience with
Jay Perry & Napa Tire
Recommended

BR
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BILL R.
Napa, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2015
verified customerVerified Customer
Category: Service
great service
I trust them with our vehicles'
They have always helped us, and we trust
them.
Recommended

DV
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DOROTHY V.
Napa, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2015
verified customerVerified Customer
Category: Service
Honesty & Kindness
Young Jay is kind, helpful and honest. Being a single older woman this is appreciated.
Recommended

FM
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FLOYD M.
Napa, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2015
verified customerVerified Customer
Category: Service
The Staff At Napa Tire Are The Best
I've been going to Napa Tire for over twenty years and the Jay's and Andy are very kind and helpful. You never feel like your having the wool pulled over your eyes and the prices are competitive to any other shop in town. They will always get you in when you have an urgent need for repair or tires. We Love Napa Tire!!!
Recommended
Andy L., Sales/Markeing from Napa Tire responded on 10/15/2015 08:49 AM

Floyd, thank you very much for sharing your experience with Napa Tire over these many, many years. We appreciate and value yours and Ryan's trust in us and look forward to many more years of working together. Thanks again!

Andy Long
Saels/Marketing707-255-0411

DS
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DONA/NICK S.
Napa, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2015
verified customerVerified Customer
Category: Service
Napa Tire is the Best!!!
We have been going to Napa Tire for more years than I can remember. Several cars/minivans. The do excellent service at the best prices! We recommend them to everyone! You won't be disappointed!
Recommended

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