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Nemet Hyundai

Average Score
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0
(903 Reviews)
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Score Details

5 stars
55%
4 stars
19%
3 stars
9%
2 stars
4%
1 star
11%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
Original Review
Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5
20
Total ReScores™
2.5
ReScore™ Average

Business Details

About

Nemet Motors has been family owned and operated since 1916! Nemet Hyundai is located in Jamaica, NY just outside of Queens. Call us today to schedule a service appointment, or visit us online. We are here to help with all of your vehicle maintenance needs. Nemet Motors has been family owned and operated since 1916! Nemet Hyundai is located in Jamaica, NY just outside of Queens. Call us today to schedule a service appointment, or visit us online. We are here to help with all of your vehicle maintenance needs.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(718) 523-5858
Closing in 22 minutes
Business Hours

Business Hours

Mon
7:00 AM - 8:30 PM
Tue
7:00 AM - 8:30 PM
Wed
7:00 AM - 8:30 PM
Thu
7:00 AM - 8:30 PM
Fri
7:00 AM - 6:30 PM
Sat
7:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
153-12 Hillside Ave. Jamaica, NY 11432
Get Directions
Nemet Hyundai's Reviews
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0
(903 Reviews)
Write a Review
Recent Reviews
EN
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Ed N.
Forest Hills, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/23/2019
Out of Buisness
This dealership is no longer in business, although their website keeps taking service appointments and sending confirmation and reminder emails. Not even a notification to customers, just packed up like a thief in the night. Don’t waste your time!
Not Recommended
Verified Customer
Jamaica, NY
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Good customer service
Recommended
Tom H., Service Director from Nemet Hyundai responded on 11/11/2019 05:42 AM

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

RL
gravatar
Reginald L.
Brooklyn, NY
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
5 years so far no problems.
Good service
Recommended
Tom H., Service Director from Nemet Hyundai responded on 11/06/2019 06:16 AM

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

ND
gravatar
Nigel D.
South Richmond Hill, NY
2013 Hyundai Santa Fe Sport
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/03/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Dishonesty at NEMET at Hillside location
Even though my vehicle was serviced to my satisfaction, the technicians do not know what Customer Service means, they idle, talk a lot, and are not friendly. Maybe, it is just the area. A shake-up is definitely needed. Not to mention, someone or perhaps more than one employee at the Hillside location is stealing customers bank info and using it for their benefit. This is so sad, but yet serious. Please look into it. Thanks.
Not Recommended
Tom H., Service Director from Nemet Hyundai responded on 11/04/2019 07:46 AM

i apologize for your issues and i will look into it

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

AH
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Alan H.
Plainview, NY
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Best Dealer service in the biz
Everyone at Nemet cares and goes above and beyond to help you. This place is just the best!
Recommended
Tom H., Service Director from Nemet Hyundai responded on 11/04/2019 08:02 AM

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Tom H., Service Director from Nemet Hyundai responded on 11/04/2019 08:23 AM

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Verified Customer
Saint Albans, NY
2011 Hyundai Tucson
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Unprofessional
Took me 2hrs and 40 mins for an oil change. Staff were very rude and unprofessional. They make me feel like I was begging them for something.

No customer service training.

I would have given them a 0 score , but review wouldnt allow me to.
Not Recommended
Tom H., Service Director from Nemet Hyundai responded on 11/01/2019 06:11 AM

thank you for your feedback.i will be looking into your issues

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

CL
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Carlton L.
Jamaica, NY
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Accommodating
Acceptable services
Recommended
Tom H., Service Director from Nemet Hyundai responded on 11/01/2019 06:10 AM

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

DC
gravatar
Deliza C.
Elmont, NY
2014 Hyundai Santa Fe Sport
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/26/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service
This place is not a customer service oriented facility. The gentleman who assisted me was rude and unprofessional. I will never return to this facility.
Not Recommended
Tom H., Service Director from Nemet Hyundai responded on 10/28/2019 06:11 AM

thank you for your feedback.we have spoken with the gentleman you were talking with

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Verified Customer
East Brunswick, NJ
2019 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Lack of professionalism and poor facility
Front desk staff doesn't know anything what need to be done during service. No one direct me to right counter. Facility is nasty.
Not Recommended
Tom H., Service Director from Nemet Hyundai responded on 10/28/2019 06:12 AM

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Verified Customer
Rego Park, NY
1999 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
Good service as usual.
Recommended
Tom H., Service Director from Nemet Hyundai responded on 10/25/2019 05:49 AM

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Verified Customer
Ozone Park, NY
2013 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Horrible customer service...
Very rude.
Not Recommended
Tom H., Service Director from Nemet Hyundai responded on 10/23/2019 11:19 AM

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

EF
gravatar
Eugene F.
Forest Hills, NY
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai Cares for its Customers
I made the appointment for a company Software update recall. I arrived on time and got a nice greeting.
Gwin was assisting me she took care of paper work and advised about time needed for repair one hr or so.
Gwin was very helpful very friendly and business oriented . She made me feel as welcome customer she and Hyndai care for. Great feelings !!! Great work !!! Thx guys..
Eugene
Recommended
Tom H., Service Director from Nemet Hyundai responded on 10/22/2019 11:19 AM

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Verified Customer
Forest Hills, NY
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car servicing
I hate dealing with cars but Nemet is professional, quick and efficient.
Recommended
Tom H., Service Director from Nemet Hyundai responded on 10/22/2019 11:20 AM

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Verified Customer
Rego Park, NY
2018 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2019
verified customerVerified Customer
Category: Service
Revisar posible liqueo
Muy atentos, rápido atendieron mi auto me mostraron el problema y solucionaron en menos de una hora salí gracias
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/21/2019
Service Type: Maintenance
Category: Service
Cambio de aceite
Tienen que ser mas calidos y mejorar la sal de espera yo voy por la garantia que pague al comprar el vehículo
Recommended
Tom H., Service Director from Nemet Hyundai responded on 10/22/2019 11:21 AM

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Verified Customer
Queens, NY
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change appointment
The service was ok, but the wait time is excessive. An appointment only gets you in the door, it doesn't mean you will be seen at that time.
Not Recommended
Tom H., Service Director from Nemet Hyundai responded on 10/22/2019 11:21 AM

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

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