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Oak Court Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,126 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

For years Oak Court Auto has been there for the people of Memphis, TN. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Memphis has to offer.

Our family of technicians and service staff sees their work here at Oak Court Auto as more
For years Oak Court Auto has been there for the people of Memphis, TN. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Memphis has to offer.

Our family of technicians and service staff sees their work here at Oak Court Auto as more than a job. It’s their vocation and livelihood. Each member of our team is invested in your satisfaction.
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(901) 767-2630

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
572 S Mendenhall Rd Memphis, TN 38117-7501
Oak Court Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,126 Reviews)

IB
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Inga B.
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Very efficient
Service there is always excellent.
John S. from Oak Court Auto responded on 03/31/2025 11:48 AM

We appreciate you taking the time to share your thoughts on our service. It's music to our ears to know you're consistently happy with what we offer. We strive to make every visit as excellent as possible, and it's great to hear that we're hitting the right notes. Here's to keeping the good vibes rolling!

John Smith

MM
Mathew M.
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Great shop!
Great shop, love the guys and service here!
John S. from Oak Court Auto responded on 03/28/2025 03:49 PM

Thank you for your generous review and for allowing us to assist you with your vehicle. We greatly appreciate your continued support! If you have any questions/concerns, or if there is anything that we can further assist you with, please do not hesitate to stop by. Keep those wheels turning!

John Smith

MD
Mildred D.
Germantown, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
New Tires and Rotation
Mr. Smith was very nice, professional and honest. I recommend this company very highly.
John S. from Oak Court Auto responded on 03/28/2025 03:52 PM

Thank you for your generous review and for allowing us to assist you with your vehicle. We greatly appreciate your support! If you have any questions/concerns, or if there is anything that we can further assist you with, please do not hesitate to stop by. Here's to keeping your wheels turning smoothly!

John Smith

JH
Judy H.
Memphis, TN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/28/2025
verified customerVerified Customer
10
Efficient, courteous service, as always.
Efficient, courteous service, as always.
John S. from Oak Court Auto responded on 03/28/2025 03:53 PM

It's great to hear that our service has met your expectations with efficiency and courtesy. We always aim for a pit stop that leaves you satisfied and ready to hit the road again! If there's anything more we can do to keep that momentum going, just let us know. Safe travels until next time!

John Smith

SW
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Susan W.
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Great!
I ok my car in at 9:30, and it was ready to be picked up at 11. John is a GREAT service man. Knows his stuff.
John S. from Oak Court Auto responded on 03/27/2025 06:36 AM

We appreciate you taking the time to share your experience with us. We greatly appreciate your support! It's fantastic to hear that we made such a positive impression with our expertise and efficiency. We pride ourselves on getting your car back to you as quickly as possible, because who likes to wait around? Thanks for choosing Oak Court Auto – we're here for all your car care needs!

John Smith

AH
Ann H.
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Oak Court
Honest. Reliable. Wouldn't want to take my car anywhere else.
John S. from Oak Court Auto responded on 03/24/2025 05:31 AM

Thank you for your generous review and for allowing us to assist you with your vehicle. We greatly appreciate your continued support! If you have any questions/concerns, or if there is anything that we can further assist you with, please do not hesiate to stop by.

John Smith

JW
Joyce W.
Memphis, TN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/19/2025
verified customerVerified Customer
Category: Service
Joyce said took her vehicle there to leave have something done, they did something else which was fine, called to make sure they did the other things but they didn't. She paid $1100, took it back to show them the shocks were still not up but were down, was told it was natural, how they are supposed to be. She was told to check with the business and she said didn't need to go there. She stated she thinks they think she doesn't know anything, and been there before.
Not Recommended
John S. from Oak Court Auto responded on 03/24/2025 05:59 AM

Thank you for your review and for allowing us to assist you with your vehicle. The Toyota Camry came in for routine maintenance & to check out a high pitched noise. Checked the vehicle over and ran our diagnostic and found that the alternator was making the noise. We quoted the alternator replacement and was given permission to proceed with the repair and when completed the vehicle was picked up and the Ford Explorer Sport Trac was left with us. The routine maintenance was done and the complaint was regarding the rear shocks. We checked the vehicle over and found that the front and rear shocks were worn. They were leaking from around the sleeve and had the oil running down the tubes of the old shocks. The shocks had a lot of play in them and needed to be replaced. We quoted the job to replace front & rear shocks and were given the ok to replace them. The complaint is that they can see the rear shocks from looking at the rear of the vehicle. The way the Ford Explorer Sport Trac suspension is set up is that the rear shocks are visible when looking at the rear where as your typical newer pick up truck is not visible. We do apologize for any miscomunication and/or misunderstanding with that part of it. We are not trying to decieve anyone or perform any repairs that are not needed and just need to explain the set up/layout better and ask more questions when regarding her issue. We took it as a shock issue which did need to be addressed, where as she was concerened with the visual aspect. Please do not hesitate to reach out to us and we will be more than happy to try to explain more if possible. Please contact us with any questions/concerns and if there is anything that we can further assist you with. We do apologize for any and all misunderstandings. 

John Smith

CP
Curtis P.
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
The most professional shop and curtious people in the world
I have found the perfect place to take my truck for any and all repaires hands down !!!
John S. from Oak Court Auto responded on 03/17/2025 05:31 AM

Thank you for your generous review and for allowing us to assist you with your vehicle. We greatly appreciate your support! If you have any questions/concerns, or if there is anything that we can further assist you with, please do not hesitate to stop by.

John Smith

GO
Grace O.
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
9
Very pleasant
Very friendly and helpful! Remained constant communication and my problem was fixed quickly.
John S. from Oak Court Auto responded on 03/17/2025 05:29 AM

Thank you for your generous review and for allowing us to assist you with your vehicle. We greatly appreciate your support! If you have any questions/concerns or if there is anything that we can further assist you with, please do not hesiatte to stop by.

John Smith

DV
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Danny V.
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
They did a great job
They did a great job I was in and out in no time
John S. from Oak Court Auto responded on 03/14/2025 06:33 AM

Thank you for your generous review and for allowing us to assist you with your vehicle. We greatly appreciate your continued support! If you have any questions/concerns, or if there is anything that we can further assist you with, please do not hesitate to stop by.

John Smith

NM
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Noel M.
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Service
Excellent knowledgeable service
John S. from Oak Court Auto responded on 03/14/2025 05:43 AM

Thank you for your generous review and for allowing us to assist you with your vehicle. We greatly appreciate your continued support! If you have any questions/concerns, or if there is anything that we can further assist you with, please do not hesitate to stop by.

John Smith

DT
Dan T.
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Competent, courteous service.
My name is Don, not Dan.
John S. from Oak Court Auto responded on 03/14/2025 05:40 AM

Thanks for the heads up, Don! We appreciate the correction and are glad to know you've had a great experience with us. We're always here to make your ride smoother, even if our name recall could use a little work. If you ever need anything, you know where to find us!

John Smith

SR
Sandra R.
Germantown, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Excellent service
Very polite and excellent service
John S. from Oak Court Auto responded on 03/13/2025 05:26 AM

We really appreciate your feedback and are glad you enjoyed your experience with our team. Thank you for allowing us to assist you with your vehicle. If there's anything more we can do to keep your ride running smoothly, just let us know!

John Smith

JM
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Jeff M.
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Great service!
Great professional service
John S. from Oak Court Auto responded on 03/12/2025 05:56 AM

Thank you for your generous review and for allowing us to assist you with your vehicle. We greatly appreciate your support! If you have any questions/concerns, or if there is anything that we can further assist you with, please do not hesitate to stop by.

John Smith

DH
Dan H.
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Had some fault codes on Honda
John fixed the Issue TPMS on my Honda Pilot. Always honest and great treat ment at Oak Court Auto.
John S. from Oak Court Auto responded on 03/10/2025 03:15 PM

Thank you for your generous review and for allowing us to assist you with your vehicle. We greatly appreciate your continued support! If you have any questions/concerns, or if there is anything that we can further assist you with, please do not hesitate to stop by.

John Smith
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