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SureCritic / PAL MAC SERVICE CENTER
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PAL MAC SERVICE CENTER

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(122 Reviews)
100
Write a Review
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Score Details

5 stars
95%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

Categories
Contact
(315) 986-4679
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1910 Route 31 Macedon, NY 14502-
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PAL MAC SERVICE CENTER's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(122 Reviews)
Write a Review
Recent Reviews
SB
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STANLEY B.
Palmyra, NY
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2021
verified customerVerified Customer
10
Excellent service
We appreciate the fast, courteous service that Tom has provided for both our vehicles. His knowledge and honesty are two of the reasons we'll be customers for a long time. We've recommended him to others with no reservations.
MP
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MELISSA P.
Palmyra, NY
Chevrolet HHR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2021
verified customerVerified Customer
10
Excellent
as always, quick, honest and reliable service
GM
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GARY M.
Victor, NY
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2021
verified customerVerified Customer
10
Tires and general maintenance
Tom always takes great care of me. I highly recommend this business.
LE
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LYN E.
Palmyra, NY
BMW X2
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2021
verified customerVerified Customer
10
NYS inspection
Shop was ready for me when I arrived at planned time. Replaced battery in key fob. Good job.
SP
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Sara P.
Macedon, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2021
10
Excellent service
I’ve always been satisfied with the prompt and professional service provided by Pal Mac Service Center, highly recommend!
Verified Customer
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2021
verified customerVerified Customer
10
Never disappointed
Pal-Mac Service has always provided prompt and professional service, very satisfied
MB
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MERT B.
Macedon, NY
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2021
verified customerVerified Customer
10
Well satisfied
Work on my vehicle done on time. Going back when it is necessary to have more maintenance done.
RT
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RJ T.
Palmyra, NY
Volkswagen GLI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2021
verified customerVerified Customer
10
Another Fantastic Experience
Tom continues to prove to be an amazing mechanic and trusted resource to keep our cars safe and like new! His skill set combined with his integrity and personality have made my family patrons for life. I highly recommend you give Tom a try, you won’t be disappointed!
PS
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PETER S.
Macedon, NY
Chrysler Sebring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2021
verified customerVerified Customer
10
Excellent service
I find the head mechanic to be very knowledgeable in handling my repairs. If he does not know what the problem is, he goes digging and makes those important phone calls to get the answers.
DD
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DEB D.
Fairport, NY
Saturn VUE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2021
verified customerVerified Customer
10
Excellent Service
As always, excellent service from Tom. Appointments are always scheduled and met. Most trusted service locally. Shop local!!
LR
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LINDA R.
Macedon, NY
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2021
verified customerVerified Customer
10
Shop locally
You can always expect expert and honest service. Tom is great to explain any questions and solutions to you.
LE
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LYN E.
Palmyra, NY
BMW Z4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2021
verified customerVerified Customer
10
Excellent service.
As usual, Tom provided friendly excellent service.
DM
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DANA M.
Macedon, NY
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2021
verified customerVerified Customer
10
drive shaft replaced
They where quick on getting it fixed and getting my vehicle back to me when I needed it. I always use this shot for all my vehicles.
Verified Customer
Palmyra, NY
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2021
verified customerVerified Customer
Great service
Always great service by trusted people
Recommended
RT
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RJ T.
Palmyra, NY
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2021
verified customerVerified Customer
Integrity and Talent
Tom continues to prove himself to be both highly skilled and a man of great integrity. He can be trusted to perform the highest level of quality service for your vehicle while offering sound advice and guidance. I highly recommend Palmac Service Center… you will not be disappointed!
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