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Palmer Automotive and Electric

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(884 Reviews)
99
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
99
Net Promoter Score ®

Business Details

Categories
Contact
(760) 342-4815

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
79225 Country Club Drive Bermuda Dunes, CA 92203
Palmer Automotive and Electric's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(884 Reviews)

TT
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TOM T.
Indio, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/10/2017
verified customerVerified Customer
Very disappointed.......
My husband and I will never trust Palmer Automotive again......we entrusted my Acura MDX and his King Ranch Ford 150 truck for the last few years.....but after your AAA approved 40 point summer check......you ignored checking a simple battery check ( scrub brush was left on my battery that was a mess with acid drip or whatever when AAA driver was called to our rescue for a dead battery) I told Nick we were leaving for 4 months and to check everything for us.....The mechanic found something else instead....($1,900.00 worth.....which we were glad he took care of and paid entire bill in good faith) but he completely disregarded our battery cable that goes to my starter, that rotted off in the AAA drivers hand.....he was appalled at the workmanship of Palmer Automotives garage !!!!! We started our 2,600 mile vacation with disaster......on the road !!!
Not Recommended
David P. from Palmer Automotive and Electric responded on 06/12/2017 03:19 PM

Sorry we missed cleaning the battery acid off your battery. We did test the battery and battery tested good at that time. Our mistake was to charge for a service we did not perform. We did refund you back for those charges. Sorry for the inconvenience and we hope you have a safe rest of your trip.
Sincerely, 
David Palmer(Owner)

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