My husband and I will never trust Palmer Automotive again......we entrusted my Acura MDX and his King Ranch Ford 150 truck for the last few years.....but after your AAA approved 40 point summer check......you ignored checking a simple battery check ( scrub brush was left on my battery that was a mess with acid drip or whatever when AAA driver was called to our rescue for a dead battery) I told Nick we were leaving for 4 months and to check everything for us.....The mechanic found something else instead....($1,900.00 worth.....which we were glad he took care of and paid entire bill in good faith) but he completely disregarded our battery cable that goes to my starter, that rotted off in the AAA drivers hand.....he was appalled at the workmanship of Palmer Automotives garage !!!!! We started our 2,600 mile vacation with disaster......on the road !!!

Not Recommended

David P. from Palmer Automotive and Electric responded on 06/12/2017 03:19 PM

Sorry we missed cleaning the battery acid off your battery. We did test the battery and battery tested good at that time. Our mistake was to charge for a service we did not perform. We did refund you back for those charges. Sorry for the inconvenience and we hope you have a safe rest of your trip.
Sincerely,
David Palmer(Owner)

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