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Pantili Hyundai

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(648 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
15
Total ReScores
4.7
ReScore Average
97
Net Promoter Score ®

Business Details

About

At Pantili Hyundai in Princeton, WV, we believe in small town service, and we work hard to earn and keep your business. Come see us today, or visit our website to schedule your next service appointment. We are here to help with all of your vehicle needs. At Pantili Hyundai in Princeton, WV, we believe in small town service, and we work hard to earn and keep your business. Come see us today, or visit our website to schedule your next service appointment. We are here to help with all of your vehicle needs.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(304) 425-8203
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
720 Oakvale Road Princeton, WV 24740
Service Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(648 Reviews)

MD
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Mary D.
Princeton, WV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Git Er Done
That’s what you get at Pantili Hyundai fast and efficient with the service..communication is always great..They are experts at what they do..No bull about the business….you are taken care of right away
CHERYL-ANN M W. from Pantili Hyundai responded on 03/30/2022 05:09 AM

Thank you so much for the kind words Miss Mary! We truly appreciate you and your business!! If you need anything or have any questions give us a call! Take care!

Cheryl-Ann Waldron
Pantili Hyundai
(304) 425-8203

RG
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Robert G.
Beckley, WV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service dept
They are always accommodating to my schedule . All of the staff are very nice. I am always pleased with their work.
CHERYL-ANN M W. from Pantili Hyundai responded on 03/28/2022 05:14 AM

Thank you so much for the 5 star review! We really appreciate you and your business! Take care!

Cheryl-Ann Waldron
Pantili Hyundai
(304) 425-8203

Verified Customer
Pipestem, WV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Had to get and pay for an oil change between oil changes due to check engine light being on.
Had to pay for an oil change in between oil changes because of check engine light being on. I shouldn’t of had to pay for an oil change that was $$ I didn’t have and my 2020 Elantra isn’t even 2 years old. Shouldn’t of had to pay for it because the car doesn’t even have 17,500 miles on it.
CHERYL-ANN M W. from Pantili Hyundai responded on 03/28/2022 05:10 AM

Thank you for the 5 Star review! We appreciate you and your business! Take care

Cheryl-Ann Waldron
Pantili Hyundai
(304) 425-8203

RM
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Rusty M.
Bud, WV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
very relaxing atomspere
likes going there for my oil changes ,,,,very friendly staff
CHERYL-ANN M W. from Pantili Hyundai responded on 03/21/2022 05:04 AM

Thank you so much for the 5 star review! We really appreciate you and your feedback on your service experience!If you have any questions feel free to give us a call! Take care!

Cheryl-Ann Waldron
Pantili Hyundai
(304) 425-8203

AL
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Amber L.
Montcalm, WV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service
Very prompt and helpful. Communication on parts and service needed and performed.
CHERYL-ANN M W. from Pantili Hyundai responded on 03/11/2022 05:28 AM

Thank you so much for the 5 star review! We really appreciate you and your business! Take care!

Cheryl-Ann Waldron
Pantili Hyundai
(304) 425-8203

KS
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Kathern S.
Independence, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent
Very professional. Make you comfortable in their surroundings. Take excellent care of your vehicle.
CHERYL-ANN M W. from Pantili Hyundai responded on 03/09/2022 05:05 AM

Thank you so much for the 5 star review! We truly appreciate you and your business! Take care!

Cheryl-Ann Waldron
Pantili Hyundai
(304) 425-8203

MD
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Mary D.
Princeton, WV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
The best in town
As a customer at Pantili Hyundai you get excellent service excellent customer care and very friendly staff..Billy Pantili take pride in customer satisfaction at his dealership his staff is always friendly and courteous…Top of the line service
CHERYL-ANN M W. from Pantili Hyundai responded on 02/22/2022 11:32 AM

Thank you so much for the 5 star review! We appreciate you Miss Mary!! I am so happy you love that new Kona! If you need anything do not hesitate to give us a call! Take care

Cheryl-Ann Waldron
Pantili Hyundai
(304) 425-8203

AS
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Adrienne S.
Bluefield, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
THANK YOU PANTILI HYUNDAI PRINCETON!!
Very helpful with getting my motor fixed. Fast & reliable. Staff was very understanding and very kind and helpful. They were there beside me every step of the way!
CHERYL-ANN M W. from Pantili Hyundai responded on 02/11/2022 05:34 AM

Thank you so much for the 5 star review! We was so happy to get an engine approved for your vehicle! If you have any questions or need anything feel free to give us a call. Take care!

Cheryl-Ann Waldron
Pantili Hyundai
(304) 425-8203

AH
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Amanda H.
Summersville, WV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great
Great
CHERYL-ANN M W. from Pantili Hyundai responded on 02/03/2022 06:24 AM

Thank you so much for the 5 star review! We truly appreciate you and your business! Take care!

Cheryl-Ann Waldron
Pantili Hyundai
(304) 425-8203

Verified Customer
Wytheville, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Consistent Service
Throughout my relationship with Pantili Hyundai, I have been pleased with the consistency of service that has been provided. I particularly enjoy and appreciate the professionalism and friendliness of their Service Manager, Cheryl Ann.
CHERYL-ANN M W. from Pantili Hyundai responded on 01/31/2022 05:58 AM

Thank you so much for the 5 star review! We truly appreciate you and your kind words! If you have any questions 
or need anything just give us a call. Take care!

Cheryl-Ann Waldron
Pantili Hyundai
(304) 425-8203

GH
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Gary H.
Peterstown, WV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Wonderful dealership
I’ve done business with Pantili Hyundai for several years now. There service department has top notch people. The moment you walk in the door To the moment you get get your vehicle back they make you feel right at home. A big thanks to Cheryl for always taking care of anything I’ve needed done.
CHERYL-ANN M W. from Pantili Hyundai responded on 01/24/2022 05:13 AM

Thank you so much for the 5 star review! We appreciate you and your business! We value the opinion of our loyal customers on their service experience with us! If you need anything or have any questions feel free to give us a call! Take care!

Cheryl-Ann Waldron
Pantili Hyundai
(304) 425-8203

RG
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Robert G.
Beckley, WV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great Service!
Fast and friendly service. Very Thorough. Very Happy with my experience!
CHERYL-ANN M W. from Pantili Hyundai responded on 01/18/2022 08:17 AM

Thank you so much for the 5 star review! We really appreciate you and your business! If you need anything or have any questions feel free to give us a call! Take care!

Cheryl-Ann Waldron
Pantili Hyundai
(304) 425-8203

Verified Customer
Bluefield, WV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service Experience
My husband brought my Santa Fe in for service. He uses a rollator and everyone there made sure he was treated with respect and care.
CHERYL-ANN M W. from Pantili Hyundai responded on 01/12/2022 05:36 AM

Thank you so much for the 5 star review! We truly appreciate you, if you need anything or have any questions feel free to give us a call! Take care!

Cheryl-Ann Waldron
Pantili Hyundai
(304) 425-8203

KS
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Kathern S.
Independence, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Pleased Customer
Most friendly people. The service team at Pantili Hyundai makes you feel at home and always willing to help you with any issues you may have.
CHERYL-ANN M W. from Pantili Hyundai responded on 01/12/2022 04:57 AM

Thank you so much for the 5 star review! We truly appreciate you and your business! Take care!!

Cheryl-Ann Waldron
Pantili Hyundai
(304) 425-8203

RY
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Rebecca Y.
Ballard, WV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2021
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Car Service
Always Wonderful experience to get my car serviced and Cheryl Ann is a great Service Manager
CHERYL-ANN M W. from Pantili Hyundai responded on 12/28/2021 05:08 AM

Thank you so much for your review! We really appreciate the feedback from our customers! I hope you have a Happy New Year! Take care!

Cheryl-Ann Waldron
Pantili Hyundai
(304) 425-8203
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