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SureCritic / PDR Automotive
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PDR Automotive

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(783 Reviews)
88
Write a Review
Schedule Appointment

Score Details

5 stars
82%
4 stars
13%
3 stars
1%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
88
Net Promoter Score ®

Business Details

Categories
Contact
(217) 367-9481
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1008 N Cunningham Ave Urbana, IL 61802-1806
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PDR Automotive's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(783 Reviews)
Write a Review
Recent Reviews
CH
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Catherine H.
Chevrolet Captiva Sport Fleet
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
verified customerVerified Customer
10
Came in with a problem from another garage
My car was returned to me from another garage in town and upon leaving their parking lot I knew something was wrong and returned right back to the desk. I was told at this time I needed another part…yet this garage didn’t mention this when I paid my rather large bill . After having a wrench fall out from the engine a week later while waiting for this “part” I contacted PDR to inspect my car. I found out the new struts that were put in , 1 was not tightened which was the loud noise I was hearing on top of other bolts that were not tight. PDR fixed the problem, re-aligned the car and informed me no other part was needed…. I left PDR’s parking lot a satisfied customer and will be using their services from now on.
KF
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Keith F.
Rantoul, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
10
Awesome
I have a late model vehicle (2008) that I brought in for multi point inspection. Was pleasantly surprised that out of 39 points my vehicle actually passed on 31 of them. I was expecting a lot more than that cause it is a 2008. lol They could have said I needed lots more repairs but as far as I know they were completely honest. Out of the 8 points that I needed to address only one of them was considered a hazard (rear brakes). Will definitely go back.
JA
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Janice A.
Urbana, IL
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Great service!
Worked my car in and got me in quickly. Very thorough, excellent service and easy to work with.
Verified Customer
Urbana, IL
GMC Terrain
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Routine maintenance and a tire repair.
Excellent service. They do it all.
TL
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Thomas L.
Urbana, IL
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Real and honest
I am always happy to come to PDR. I get treated very well, and always included with every part of my transaction with my vehicle. I have a BAIID device, and Josh is the man who does my bi-monthly downloads. He has been such a help navigating this whole process. I'm grateful for everything he does, and the people at PDR who also help.
HB
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Harold B.
Champaign, IL
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Water pump replacement
The scheduling was easy and I got the truck in without delay. PDR evaluated the situation and indicated some repairs related to the water pump replacement that was also needed. They provided me with the cost and also when the truck would be completed. The mechanic indicated that my oil change was due so I asked if that could be added on. They said no problem.
The truck was finished on time and everything is working well.
I am very pleased with the professional service and manner in which PDR conducts its business,
AW
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Ashley W.
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Very good
Very professional and knowledgeable and patient. Car in great shape now.
Verified Customer
Urbana, IL
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
9
Very good.
I was able to check-in my car soon after requesting an appointment. Overall, attention was very good and efficient.
The repair/inspection was completed to my satisfaction within half a day.
Appreciated the ride back to my residence.
Verified Customer
Champaign, IL
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
Brake repairs F-150
The service PDR provided was thorough, professional and well-done. I have no complaints.
DG
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Daniel G.
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
Satisfecho
Buen servicio. Recomendado
Verified Customer
Urbana, IL
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Battery was draining. Car wouldn't start.
I contacted PDR over the weekend and drove my car in on Monday morning hoping they could help me. I wasn't disappointed. They diagnosed the problem and gave me a new battery and the car was ready by early afternoon. The staff there are very friendly and helpful and I always take my car to PDR.
TS
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Tracy S.
Champaign, IL
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2024
verified customerVerified Customer
10
PDR provides THE BEST service
PDR provides the best independent service in the area. The team communicates well and finds solutions for specific problems. I recommend PDR to everyone.
RC
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Randy C.
Dewey, IL
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2024
verified customerVerified Customer
10
Always Great
Just great to work with.
Really enjoy bringing our car to the shop.
Thank you
Randy
JD
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John D.
Savoy, IL
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2024
verified customerVerified Customer
10
great service every time
what more can i say? honest, dependable service by knowledgable folks with all the necessary skills..my highest recommendation...at 75 years young, i know!!!
JT
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John T.
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2024
verified customerVerified Customer
10
Very professional
They told me everything they were going to do to my car and sounded very knowledgeable, they were done lot faster then I expected, now my car is running a lot better then before thanks to PDR!
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