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SureCritic / Hyundai Dealer / Perry Hyundai
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Perry Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,127 Reviews)
86
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Score Details

5 stars
81%
4 stars
8%
3 stars
4%
2 stars
2%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
41
Total ReScores™
4.5
ReScore™ Average
86
Net Promoter Score ®

Business Details

About

Perry Hyundai is conveniently located in Nacogdoches, TX. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Perry Hyundai's factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Perry Hyundai is conveniently located in Nacogdoches, TX. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Perry Hyundai's factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(936) 564-0276
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Central Time (Us & Canada)
3824 NW Stallings Drive Nacogdoches, TX 75964
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,127 Reviews)
Write a Review
Recent Reviews
Verified Customer
Longview, TX
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great !
Perry Hyundai is super to work with.
JON S., Service Manager from Perry Hyundai responded on 04/01/2022 04:23 PM

Thank you for taking the time to respond to our survey. Your business with us is greatly appreciated. Stay safe, have a great weekend and we will look forward to seeing you again with your next scheduled service visit.

Jon Smith
Service Manager
936-564-4688
jonsmith@rexperryautoplex.com
Verified Customer
Lufkin, TX
2014 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service
Great staff and service
JON S., Service Manager from Perry Hyundai responded on 03/28/2022 01:37 PM

Thank you for responding to our survey. Your business with us is greatly appreciated. Stay safe, have a great week and we will look forward to seeing you again with your next scheduled maintenance visit.

Jon Smith
Service Manager
936-564-4688
jonsmith@rexperryautoplex.com
CJ
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Charlene J.
Center, TX
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
very friendly staff
very pleased with the way the service department is they get right on my vehicle and get it back to me in a timely manner. nice staff that is very helpful.
JON S., Service Manager from Perry Hyundai responded on 03/23/2022 08:13 AM

Thank you Charlene for your response to our survey and for your kind comments. Your business with us is always greatly appreciated. Stay safe, enjoy the rest of your week and we will look forward to seeing you again with your next scheduled maintenance visit.

Jon Smith
Service Manager
936-564-4688
jonsmith@rexperryautoplex.com
MB
gravatar
Michael B.
Nacogdoches, TX
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great service
Same great service as always and great people.
JON S., Service Manager from Perry Hyundai responded on 03/23/2022 08:09 AM

Thank you Michael for responding to our survey and for your kind comments. Your business with us is always greatly appreciated. Stay safe, enjoy the rest of your week and we will look forward to seeing you again with your next scheduled maintenance visit.

Jon Smith
Service Manager
936-564-4688
jonsmith@rexperryautoplex.com
CW
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Carrie W.
Nacogdoches, TX
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Mission Accomplished
It was nice to have the problem diagnosed and fixed all at one visit. And they dealt with my extended warranty company before doing the repair so all I owed at check out was the deductible.
JON S., Service Manager from Perry Hyundai responded on 03/21/2022 06:37 AM

Thank you Carrie for taking the time to share your service experience with us. Your business is greatly appreciated. Stay safe, have a great week and we will look forward to seeing you again with your next scheduled service visit.

Jon Smith
Service Manager
936-564-4688
jonsmith@rexperryautoplex.com
BM
gravatar
Benjamin M.
Moscow, TX
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Always such a great experience with the amazing people at Hyundai
Very quick and professional visit, gave me very good and needed updates on my vehicle and maintenance needed, treated my car with the respect any car owner would love to have
JON S., Service Manager from Perry Hyundai responded on 03/21/2022 06:31 AM

Thank you Benjamin for responding to our survey and sharing your service experience with us. Your business is always greatly appreciated. Stay safe, have a great week and we will look forward to seeing you again with your next scheduled maintenance visit.

Jon Smith
Service Manager
936-564-4688
jonsmith@rexperryautoplex.com
JS
gravatar
Judy S.
San Augustine, TX
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Service department
I have been bringing my cars here for about 6 years. I like that when I walk in I’m called by my name. Always taken care of promptly. Friendly people that make you feel welcome.
JON S., Service Manager from Perry Hyundai responded on 03/15/2022 04:42 PM

Thank you Judy for sharing your service experience with us. Your kind comments along with your business are greatly appreciated. Stay safe, enjoy the rest of your week and we will look forward to seeing you again with your next schedule maintenance visit.

Jon Smith
Service Manager
936-564-4688
jonsmith@rexperryautoplex.com
DE
gravatar
David E.
Nacogdoches, TX
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Quality service (repair)
My 2015 Hyundai Genesis needed a costly repair. Rex Perry Hyundai repaired it correctly (they always do, so that didn’t surprise me), but they also convinced Hyundai to cover 90% of the cost even though my car was no longer under warranty. This saved me a lot of money. I always get excellent service and repair from Rex Perry Hyundai. My family has owned five Hyundais over the years, and Rex Perry has given excellent service to them all. They gave also been very reliable vehicles.
JON S., Service Manager from Perry Hyundai responded on 02/22/2022 04:43 PM

Thank you David for taking the time to share your service experience with us. Your loyal business with us is always greatly appreciated. Stay safe, enjoy the rest of your week and we will look forward to seeing you again with your next scheduled service visit.

Jon Smith
Service Manager
936-564-4688
jonsmith@rexperryautoplex.com
MS
gravatar
Micheal S.
Nacogdoches, TX
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
In and Out in 40 minutes
Gordon took care of my service and inspection needs. Great Service.
JON S., Service Manager from Perry Hyundai responded on 02/18/2022 04:29 PM

Thank you Michael for responding to our survey. Your business with us is always greatly appreciated. Stay safe, have a great weekend and we will look forward to seeing you again with your next scheduled maintenance visit.

Jon Smith
Service Manager
936-564-4688
jonsmith@rexperryautoplex.com
Verified Customer
Houston, TX
2021 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/17/2022
Service Type: Repair
verified customerVerified Customer
7
Category: Service
Service
All in all, service was well. I was expecting a full tank of gas as part of my service. This was promised when i purchased the vehicle. Other than that, I have no complaints.
JON S., Service Manager from Perry Hyundai responded on 02/17/2022 06:40 AM

Thank you for your response to our survey. Your business is very important to us and I apologize for not providing the 5 star service you deserve. Unfortunately, Hyundai does not provide gas as part of their complimentary maintenance service. I recommend that you contact the dealership you purchased your Sonata from. They should honor their commitment and reimburse you for gas. Stay safe and have a great weekend.

Jon Smith
Service Manager
936-564-4688
jonsmith@rexperryautoplex.com
CF
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Carolyn F.
Nacogdoches, TX
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
I love my Sonata limited edition car.
The staff is very helpful in all aspects of buying a new vehicle, taking the time to put you first.
JON S., Service Manager from Perry Hyundai responded on 02/16/2022 07:35 AM

Thank you Carolyn for your response to our survey. Your loyal business with us is always greatly appreciated. Stay safe, enjoy the rest of your week and we will look forward to seeing you again with your next scheduled service visit.

Jon Smith
Service Manager
936-564-4688
jonsmith@rexperryautoplex.com
LS
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Latrice S.
Nacogdoches, TX
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Friendly atmosphere
My service was great the young man was great@ letting me know that my oil didn't need changing, but was glad to assist me on getting my filters changed.
JON S., Service Manager from Perry Hyundai responded on 02/07/2022 05:22 AM

Thank you Latrice for responding to our survey and sharing your service experience with us. Your business is greatly appreciated. Stay safe, have a great week and we will look forward to seeing you again with your next scheduled maintenance visit.

Jon Smith
Service Manager
936-564-4688
jonsmith@rexperryautoplex.com
DE
gravatar
David E.
Douglass, TX
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Good Service and Friendly Staff
Friendly folks at Perry Hyundai. Never had a bad experience. No reservations whatsoever recommending this dealership.
JON S., Service Manager from Perry Hyundai responded on 01/21/2022 04:11 PM

Thank you David for responding to our survey. Your business with us is always greatly appreciated. Stay safe, have a great weekend and we will look forward to seeing you again with your next scheduled maintenance visit.

Jon Smith
Service Manager
936-564-4688
jonsmith@rexperryautoplex.com
TW
gravatar
Tina W.
Nacogdoches, TX
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Very friendly
Always knows my name
JON S., Service Manager from Perry Hyundai responded on 01/14/2022 12:48 PM

Thank you Tina for taking the time to respond to our survey. Your business with us always greatly appreciated. Stay safe, have a great weekend and we will look forward to seeing you again with your next scheduled maintenance visit.

Jon Smith
Service Manager
936-564-4688
jonsmith@rexperryautoplex.com
Verified Customer
Henderson, TX
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service department
Always courteous, prompt service. Gordon always meets our expectations.
JON S., Service Manager from Perry Hyundai responded on 01/10/2022 08:49 AM

Thank you for taking the time to respond to our survey. Your business with us is always greatly appreciated. Stay safe, have a great week and we will look forward to seeing you again with your next scheduled maintenance visit.

Jon Smith
Service Manager
936-564-4688
jonsmith@rexperryautoplex.com
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