Scott said he could not say if he was completely satisfied with the business's communication because when he left messages for his advisor he did not receive any calls back. He said he spoke with a manager and after their conversation the communication between him and his advisor improved.
Recommended
SE
Steve E.
WA
10/27/2011
Verified Customer
Category: Collision
Steve heard about them through the website. He didn't know they had a location in his area. He said the girl he worked with was excellent.
Recommended
RN
Roger N.
WA
10/27/2011
Verified Customer
Category: Collision
Roger said he rated his overall experience with Poulsbo RV of Everett Repair Center a 3. He mentioned a light inside the RV wasn't repaired and the slide out had a leak in it. He was in London so he didn't expect the facility to keep him adequately informed.
Recommended
BG
Brian G.
WA
10/25/2011
Verified Customer
Category: Collision
Brian said he stopped in just the other day and Mike in parts was extremely helpful when he was purchsing accessories for his travel trailer. Brian stated he'd planned to e-mail Mike's boss to let him know how much he appreciated Mike's help.
Recommended
LH
Leta H.
WA
10/25/2011
Verified Customer
Category: Collision
Leta said this business did a great job, and she appreciates everything the person who helped her with everything did for her.
Recommended
PB
Pat B.
WA
09/27/2011
Verified Customer
Category: Collision
Recommended
RD
Richard D.
WA
09/23/2011
Verified Customer
Category: Collision
Richard said the vehicle took about 2 months because the wrong parts came in.
Recommended
DG
Douglas G.
WA
09/15/2011
Verified Customer
Category: Collision
Douglas said he wasn't kept adequately informed during the repair process and chose not to elaborate. He wasn't satisfied with the business's communication because there was practically none and he had to initiate it.
Recommended
RH
Ron H.
WA
09/10/2011
Verified Customer
Category: Collision
Recommended
GC
Grant C.
WA
09/06/2011
Verified Customer
Category: Collision
Recommended
MM
Mitch M.
WA
09/03/2011
Verified Customer
Category: Collision
Recommended
RF
Russ F.
WA
08/31/2011
Verified Customer
Category: Collision
Recommended
RS
Ron S.
WA
08/31/2011
Verified Customer
Category: Collision
Ron said they did a great job and he wanted to thank them. His only complaint was because of the small lot he had to maneuver his vehicle around. It was like driving through a maze. They were really busy and the lot was really full. His one suggestion would be they expand their lot. He has a vehicle most businesses no longer work on but Poulsbo RV of Mount Vernon Collision welcomed the job. He may go back to check out the new vehicles for consideration in the future.
Recommended
RB
Robert B.
WA
08/29/2011
Verified Customer
Category: Collision
Spoke with Ms. Robert. She said she got the veicle back a week later than promised and she was never given a reason for the delay. She was kept adequately informed during the repair process, but they did not call her in the first week as they had promised. She got a call from this business the following week to let her know when her vehicle would be ready.
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