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Pro Import

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(379 Reviews)
50
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
50
Net Promoter Score ®

Business Details

Contact
(303) 337-6258

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
7667 E Iliff Avenue Unit E Denver, CO 80231
Pro Import's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(379 Reviews)

JB
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Jeff B.
Denver, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2022
7
Excellent communication
Located problem fixed it. Easy to communicate with the mechanic. Theyre always right there to answer questions. Thats important. 5 stars

JP
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Jason P.
Aurora, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2022
10
Great team and great service
I’ve been taking my Infiniti to pro import for quite some time now. They do all my work. From oil changes to aftermarket part installation and repairs. I can always trust that the job will be done right. I won’t take it anywhere else!

MM
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Michael M.
Denver, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2020
MOST HONEST AND TRUTHFUL THAN ANY OTHER SHOP
I brought my 240sx to be worked on and Jimmy (owner) and his partner Dennis has been nothing but professional and reliable during some chaotic times. Jimmy, has been a man of his word when it came to getting my car repaired and in working condition. I had MANY idling and electrical issues with my car as it was giving me a check engine light and was not giving me the power needed when accelerating. They have replaced my front fender, painted, detailed, and replaced my corner light and radio bezel.

This shop and the team that works there are passionate about there work and there craft. One can clearly see how much there team loves cars and value there customers as family. There craftmanship and there actions towards making a customer satisfied is above and beyond my expectations. I've had some bad experiences in the past with previous auto shops, breaking ones bank. I would recommend this auto shop to anyone who is expecting to get SOLID, RELIABLE, and PROFESSIONAL help on there vehicles issues.

I look forward to bringing more business and recommending this establishment to more friends and family here in Denver. As I trust Pro Import Denver will gladly take care of them.

Much thanks!!!
Recommended

MM
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Michael M.
Denver, CO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/12/2020
DO NOT LEAVE YOUR CAR WITH PRO IMPORTS DENVER
As of Monday November 9th 2020 I had dropped off my 1996 Nissan 240sx to be fully diagnosed and repaired. I spoke with Dennis (Part Owner, Manager) and gave him my concern of my vehicle that it had been stolen a couple weeks prior at my apartment complex. I gave him the keys to my Vehicle and the keys to my Steering Wheel lock. In addition I showed him where I had installed a Killswitch on the vehicle, as it was hidden to deter theives from stealing it. He guaranteed my car would be safe and they would handle it to the best of there ability. I chose this shop because the reviews online seemed very legitimate.

On November 10th I get a text message from Dennis saying that my vehicle is MISSING and is not there parked in front of there shop. He furthermore explains that my car was parked in front of there shop and that it is considered public parking with no cameras. He explains that he would not take responsibility for my stolen vehicle. I have texted him several times in regards to what type of insurance the shop has as it was in his possession and there auto insurance should take responsibility for this issue. This shop had my vehicle and knew my nightmare concerns.

I am beyond angry as how terrible there professionalism is and how they handled this situation. I am seeking justice for my vehicle as it is there responsibility as the car was in there possession knowingly. I have reason to believe that this was an inside job. I will be making legal action if the car isn't found soon.

Michael Meyerson
Not Recommended

GG
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Gary G.
Aurora, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2017
Best most honest in town
I have been going to Pro Import since it opened . Sent several friends to them and they have all been very satisfied. Very competent mechanics, especially Nate and Jimmy has always been, fair, reasonable , and up front. would recommend them to all especially women worried about being taken advantage of. You will get the same great treatment.
Recommended

DE
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Devin E.
Denver, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2017
Reliable, honest, and above and beyond service.
I would recommend my mother to take her car to these guys. Incredible service. Honest. Trustworthy. Dependable. These guys go above and beyond to deliver. You can tell they take pride in their work. Thanks for fixing me up!
Recommended

JL
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JOSE L.
Aurora, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2017
verified customerVerified Customer
regular maintenance
I called the dealership and they were about 150.00 more for the same maintenance that I got done at Pro Import. Jimmy and Kaitlen were very friendly! I had an anti-freeze flush (not drain and fill) and transmission oil change. I'm gong to bring my other car in for same services.
Recommended

MT
Mimi T.
Aurora, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2017
verified customerVerified Customer
Category: Service
Mimi said this business is nice and clean. The staff is friendly and she would recommend them for service.
Recommended

RC
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ROB C.
Denver, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2017
verified customerVerified Customer
Brake service
The best people to deal with!!
Recommended

MR
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MICHELE R.
Denver, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2017
verified customerVerified Customer
Wow!!! Found a jewel..
Katlyn was so personable and welcoming! Shop and waiting area is clean and inviting. Jimmy the owner was kind and eager to please!!
Recommended

PL
Poh L.
Denver, CO
Honda Accord
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/21/2017
verified customerVerified Customer
Category: Service
Poh said this business is very good. They have been servicing her vehicle for a long time.
Recommended

JE
Joseph E.
Denver, CO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/18/2017
verified customerVerified Customer
Category: Service
Joseph said the business provided great customer service and they provided excellent work. However after he left the business his check engine light came back on.
Recommended

WA
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WILLIAM A.
Dupont, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2017
verified customerVerified Customer
Good customer service
Straight forward and honest. What else do You need to know?
Recommended

DS
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DAVID S.
Aurora, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2017
verified customerVerified Customer
The Best you can get for a Honda
I'm on my second Honda. The first one ran until 278,000 and Pro Import and Jimmy and his crew were one of the reasons. I just bought another Honda and one reason its such a great bet is that I have a trustworthy and honest mechanic. I've been a 5 year customer of Pro Import and you can't get better treatment for your Honda. And I have friends and loved ones to Jimmy and the crew. Thanks for being great in a field of skeptical service companies.
Recommended
Jimmy N., Owner from Pro Import responded on 02/15/2017 08:49 AM

Thanks David for the kind words. It has always been a pleasure servicing your vehicle, working with you, and our conversations. Thankyou very much for being a great customer.

Jimmy Nguyen
O: 303-337-6258
F: 303-337-0130

www.proimportllc@gmail.com

Pro Import LLC Automotive
7667 E Iliff Ave Ste E
Denver, CO 80231
M-F: 8am - 6pm
SAT: Closed

Instagram: @pro_import |
Website: www.proimportdenver.com

Facebook: https://www.facebook.com/proimport

JT
Jim T.
Denver, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2017
verified customerVerified Customer
Category: Service
Jim said his overall experience at this business was wonderful. They listened to him and it did not take too long. It was convenient and he would recommend them for service.
Recommended

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