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Quality Auto Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(637 Reviews)
97
Write a Review
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Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

At Quality Auto Service, we use the latest technology and equipment to diagnose and repair your vehicle’s issues efficiently and effectively. We also stand behind our work with a guarantee, so you can trust that your vehicle is in good hands. Contact us today to schedule an appointment or stop by our shop to see why we’re the premier At Quality Auto Service, we use the latest technology and equipment to diagnose and repair your vehicle’s issues efficiently and effectively. We also stand behind our work with a guarantee, so you can trust that your vehicle is in good hands. Contact us today to schedule an appointment or stop by our shop to see why we’re the premier choice for auto repair in Richmond, VA. ...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(804) 353-3919
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
5005 W Marshall St Richmond, VA 23230
Get Directions
Quality Auto Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(637 Reviews)
Write a Review
Recent Reviews
JM
John M.
Virginia
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
Category: Service
John said he's been going there for at least 12 years and they always do right by him. They're always helpful and he's always been satisfied. He's glad Bruce and Rob are there, they're good people.
Recommended
AM
AUNDREA M.
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Service
Always excellent service
JS
John S.
Virginia
Chevrolet Silverado 2500HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
Category: Service
John said the service was great. He said he has been a customer for 30 years and they have always taken good care of him.
Recommended
Verified Customer
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Roofer
Always good work and at a fair price!
Highly recommended!!
MW
Matt W.
Virginia
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
Category: Service
Matt said they were recommended to him by someone who knows the owner. They were easy to schedule with, they did quality work, and he has had no issues.
Recommended
HM
gravatar
Holly M.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
10
Awesome Company!!!!
Bruce has taken care of my vehicle numerous times! They are a wonderful company, great service & do not over price! I will take my vehicle here every time I need service!!!
JS
Josh S.
Virginia
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
Category: Service
Josh said he has been going there for years, never had any issues with them, and they have done him good.
Recommended
TM
TOM M.
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Highlander
Bruce and Robert are great. Good, honest work. Been taking our cars there for 20+ years. 👍
SB
Susan B.
Virginia
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
Category: Service
Susan said that they always take care of her.
Recommended
TM
gravatar
Tom M.
Glen Allen, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
10
My car
Service gets better every time I go there.
DL
DAVONA L.
Mercury Grand Marquis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Inspection
I enjoyed service good very honesty not trying to hustle someone. Will be getting my next two cars inspected soon
AM
Alex M.
Virginia
Lexus RX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
Category: Service
Alex said awesome, very good business. Would recommend to anyone
Recommended
Verified Customer
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Pleasant experience
Prompt, professional and courteous service
IP
IRENE P.
GMC Terrain
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Excellent service!!!
I always receive excellent service at Quality Motors!!!
Verified Customer
Ford Econoline Wagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
in the to was was able to plug the hole. Thank y’all!
Service was great. I brought my van in with nail in the tire and slow leak. After going to 3 different other places to plug the hole they said I would have to replace tire. Quality Auto Service was able to repair/plug the hole. Thank y’all!
Displaying Review 1 - 15 of 637 in total
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