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Racetrack Auto & Marine

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,572 Reviews)
92
Write a Review
Schedule Appointment

Score Details

5 stars
93%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores™
2.5
ReScore™ Average
92
Net Promoter Score ®

Business Details

About

Maintenance. Diagnostics. Repairs. Performance. You've got it! You and your car deserve a great relationship. We help keep you love every second behind the wheel with the automotive services you need to keep your vehicle at its best. Maintenance. Diagnostics. Repairs. Performance. You've got it! You and your car deserve a great relationship. We help keep you love every second behind the wheel with the automotive services you need to keep your vehicle at its best.

Categories
Auto Maintenance, Auto Body, Commercial Towing
Contact
(410) 641-3200
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
10834 Ocean Gateway Berlin, MD 21811-3537
Get Directions

Affiliations

Racetrack Auto & Marine 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,572 Reviews)
Write a Review
Recent Reviews
Verified Customer
Berlin, MD
Volvo XC60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2025
verified customerVerified Customer
10
Brake fluid flush
Excellent,
JB
JOSEPH B.
Bishopville, MD
Ford Econoline Wagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Routine scheduled maintenance
Counter people are always friendly and courteous. Service was quick and efficient.
SF
SAL F.
Ocean City, MD
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Woke up on Saturday morning to a flat tire.
Glad I found this great local business on a Saturday that was able to repair a flat and get me on the road again!
MW
MARGARET W.
Willards, MD
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Alignment
From calling to schedule, to checking out, they were friendly, professional, and helpful.
Fair prices too.
DW
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DANIEL W.
Berlin, MD
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
9
MD inspection
Very helpful
ST
SUZI T.
Berlin, MD
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Great service
I’ve always had a good experience with RaceTrack.
LP
LINDA P.
Berlin, MD
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Great experience
They are very nice and do a excellent job here ❤️
KP
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KEVIN P.
Berlin, MD
Ford F-150
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/25/2025
verified customerVerified Customer
8
Inspection
Very nice people, very helpful and took the time to talk about what was going on.
CW
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CHRIS W.
Berlin, MD
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Inspection
Thank u for squeezing us in and getting inspection done while I waited! Your lobby is so comfy, the coffee is great!! Great morning!!
MICHELLE W. from Racetrack Auto & Marine responded on 03/24/2025 12:18 PM

Thank you so much for the feedback, Chris! We thank you for the business as well!

MW
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Murrie.chris W.
Berlin, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
10
Inspection
Always on time, professional, experienced, courteous. Thankyou
MICHELLE W. from Racetrack Auto & Marine responded on 03/24/2025 12:19 PM

Thank you so much for the feedback, Murrie! We thank you for the business and we are thrilled to hear you had a good experience!

TZ
TOM Z.
Potomac, MD
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Local Business
My Front End Alignment was done correctly and with much patience.
MICHELLE W. from Racetrack Auto & Marine responded on 03/24/2025 12:20 PM

Thank you so much for the feedback, Tom! We thank you for the business!

RS
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REGINA S.
Berlin, MD
Volkswagen Golf Alltrack
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Once again, Racetrack comes thtough
Bravo, Racetrack! A simple job (exhaust leak, requiring new clamp on exhaust system) was quoted by the dealership at $145. And they were dragging their feet ordering thr part. The diligent tech at Racetrack tightened the existing clamp, tested the exhaust.... no charge!!!
Now that's customer service, and that's why we keep coming back!
MICHELLE W. from Racetrack Auto & Marine responded on 03/24/2025 12:20 PM

Glad to hear it, Regina! Thank you so much for the business, we appreciate it very much!

TD
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Tony D.
Ocean City, MD
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/18/2025
9
Great service & customer hospitality. Completed fast.
I wish you would have rotated the tires. The check in girl told me it was on the work order. I bought the 4 Michelin tires from you.
MICHELLE W. from Racetrack Auto & Marine responded on 03/20/2025 11:56 AM

Thank you for the feedback, Tony. We will get you back in the shop at your convince and rotate the tires for you at no cost. I am sorry for any issues this has caused!

TD
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TONY D.
Ocean City, MD
Porsche Cayenne
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/18/2025
verified customerVerified Customer
9
Porsche diesel
Great service & customer hospitality. Service was fast. I wish you would have rotated & checked the tires. It was mentioned by the check in girl on my work order. I bought the Michelin tires from you.
MICHELLE W. from Racetrack Auto & Marine responded on 03/20/2025 11:56 AM

Thank you for the feedback, Tony. We will get you back in the shop at your convince and rotate the tires for you at no cost. I am sorry for any issues this has caused!

JK
JANELL K.
Berlin, MD
Lincoln Corsair
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/18/2025
verified customerVerified Customer
9
Oil change
Nice place, quick and got me in quickly. I was leaving to go out of town and needed oil changed and tires rotated. T job, didn’t have to wait in lobby very long
MICHELLE W. from Racetrack Auto & Marine responded on 03/20/2025 11:58 AM

Thank you so much for the review, Janell! We appreciate it and thank you for your business!

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