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Racetrack Auto & Marine

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,607 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores
2.5
ReScore Average
92
Net Promoter Score ®

Business Details

About

Maintenance. Diagnostics. Repairs. Performance. You've got it! You and your car deserve a great relationship. We help keep you love every second behind the wheel with the automotive services you need to keep your vehicle at its best. Maintenance. Diagnostics. Repairs. Performance. You've got it! You and your car deserve a great relationship. We help keep you love every second behind the wheel with the automotive services you need to keep your vehicle at its best.

Categories
Auto Maintenance, Auto Body, Commercial Towing
Contact
(410) 641-3200

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
10834 Ocean Gateway Berlin, MD 21811-3537

Affiliations

AAA - Approved Auto Repair
ASE - Master Certification
ASE
Racetrack Auto & Marine 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,607 Reviews)

DA
DARLENE A.
Berlin, MD
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/29/2025
verified customerVerified Customer
6
I got my air conditioner charged
I got my air conditioner charged.They found a leak but it would cost $555 to fix that but I could not afford that. So I payed $144.80 for the charged Air Conditioner getting charged

CR
CAROL R.
Berlin, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Replacement of windshield wiper pump
I am always so pleased with Racetrack Auto and Marine! Everyone is so kind and efficient starting at desk and throughout our repairs! Their work is outstanding and customer service is outstanding ! Highly recommend!

PC
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PERRY C.
Ocean City, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2025
verified customerVerified Customer
10
Awesome work, as Always
Keep up the good work

Verified Customer
Berlin, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Nice people
On time, well done, well priced
MICHELLE W. from Racetrack Auto & Marine responded on 04/24/2025 07:43 AM

Thank you for the feedback! We appreciate it and thank you for the business!


MP
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MICHAEL P.
Berlin, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Maryland State Inspection
Found some items that needed to be done to pass inspection and they took care of this ..Sammy ,Michelle and Scott were excellent and called to let me know the status and cost of the repairs and the time frame for completion.
MICHELLE W. from Racetrack Auto & Marine responded on 04/24/2025 05:31 AM

Thank you so much for the review, Michael! We thank you very much for the kind words, and we thank you for your business as well!


Verified Customer
Berlin, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Check engine light diagnostic
Quickly scheduled an appointment. Diagnosed problem & gave estimate. Repair is a recall item. Very pleasant helpful staff.
MICHELLE W. from Racetrack Auto & Marine responded on 04/24/2025 05:31 AM

Thank you so much for the kind words! We appreciate the review as well as the business!


BB
Brice B.
Ocean View, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
Category: Service
Brice said it was great, did everything he needed done, got it inspected and he is on the road.
Recommended

TD
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TONY D.
Ocean City, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Cayenne Diesel
Very quick, great customer service!
MICHELLE W. from Racetrack Auto & Marine responded on 04/24/2025 05:32 AM

Thanks for the feedback, Tony! We thank you for the review, and we appreciate the business as well! 


SB
SHERRY B.
Berlin, MD
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/22/2025
verified customerVerified Customer
8
Short wait time
Friendly service
MICHELLE W. from Racetrack Auto & Marine responded on 04/23/2025 06:07 AM

Glad to hear it, Sherry! Thank you for the feedback!


WR
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WESLEY R.
Berlin, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Great at what they do !
I had some issues with wrapping up some loose ends of a new motor installation in a 2019 Ram. They helped me diagnose the issues and got the work done in a timely manor. I use them for my auto repairs because I know it will be done right.
MICHELLE W. from Racetrack Auto & Marine responded on 04/23/2025 06:08 AM

Thank you so much, Wesley, for the review! We thank you for the kind words as well as the business!


SC
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SUSAN C.
Ocean City, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Friendly people and excellent staff.
Easy to make appointments, they always let me know if there is anything extra that may need to be done. Honest and professional.
MICHELLE W. from Racetrack Auto & Marine responded on 04/23/2025 05:42 AM

Glad to hear it, Susan!! Thank you for the review and the business!


RK
ROB K.
Herndon, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Quick help for out of towner
After bouncing around OC (one day after arriving from NOVA for spring break) with a nail in my tire looking for a place to help, these guys saved me! This was the 4th stop I had made and they were fast to help, even amidst a very busy time from all appearances. It was truly day-saving as it was my son’s bday and options were running out for us. THANK YOU Racetrack!
MICHELLE W. from Racetrack Auto & Marine responded on 04/17/2025 12:00 PM

Thank you so much for the wonderful feedback, Rob! We thank you for the business and I am thrilled to hear we could help you out!! Safe travels!


JC
JEFF C.
Berlin, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Save my 2006 truck
I asked for my truck to be evaluated as to whether it would be fixed or just traded in. Obviously it is being fixed. I trust racetrack to do a good job.
MICHELLE W. from Racetrack Auto & Marine responded on 04/17/2025 12:09 PM

Thank you so much for the feedback, Jeff! We thank you for the review and appreciate the business!


NS
NANCY S.
Berlin, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
They always do a good job. Very friendly group
Good job as usual. Will be back when the time comes.
MICHELLE W. from Racetrack Auto & Marine responded on 04/17/2025 12:10 PM

Thank you so much for the kind words, Nancy! We thank you for the review as well as the business!


HB
HEIDI B.
Berlin, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Efficient, reliable, consistent and honest service!
Racetrack is the only shop where I take my vehicles.their staff is friendly, efficient, knowledgeable and most importantly honest. They are the best!!
MICHELLE W. from Racetrack Auto & Marine responded on 04/17/2025 12:11 PM

Thank you so much for the feedback, Heidi! We thank you very much for the business as well as the review!

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