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Ralph Thayer Livonia Hyundai

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(13 Reviews)
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
3
Total ReScores
5.0
ReScore Average

Business Details

About

We are a full service Hyundai dealer providing all of your sales, service, parts, and collision needs. We are a full service Hyundai dealer providing all of your sales, service, parts, and collision needs.

Categories
Hyundai Dealer, Car Dealer, Auto Maintenance
Contact
(734) 838-0200
Closing in 20 minutes
Business Hours

Business Hours

Mon
9:00 AM - 8:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 8:00 PM
Fri
9:00 AM - 6:00 PM
Sat
10:00 AM - 3:00 PM
Sun
closed
* America/Detroit
34715 Plymouth Road Livonia, MI 48150
Sales Department 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(13 Reviews)

Verified Customer
Westland, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2021
verified customerVerified Customer
Category: Sales
Excellent Customer Service
I had a wonderful experience purchasing a car at this dealership. One of the sales consultants went out of his way to help me find the car I was looking for, and I appreciate his help. The salesman was helpful and knowledgeable during the whole process. I am very satisfied with the new car and all the safety features it came with. When it is time for me to get routine maintenance done, I will definitely go there.
Recommended

JF
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Jessica F.
Westland, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2021
verified customerVerified Customer
Category: Sales
Happy with lease purchase
I did not feel pressure to purchase from my salesman, Dale. He explaned and answered all my questions and was polite and courteous through out the process
Recommended

TM
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Thomas M.
Livonia, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2021
verified customerVerified Customer
Category: Sales
A fine product and a very straightforward sales representative
Purchased a Venue. It is sharp, affordable, and smooth. The base model has many features such as lane assist. The salesman was right when he said it is much roomier inside than it looks.
Recommended
Dale U., Sales Consultant from Ralph Thayer Livonia Hyundai responded on 06/25/2021 06:04 AM

Thank you for allowing me to help you get into a new Venue, I trust that it's doing well. Please let me know if you have any questions or concerns.

Dale Unger
Sales Consultant
734-838-1811

Verified Customer
Redford, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2021
verified customerVerified Customer
Category: Sales
Great Service
I went in to see what kind of deals Hyundai was offering and I walk out with a brand new 2021 Kona fully loaded. Devin was incredibly helpful, answered all my questions and was very knowledgeable with the car I was looking at. He was able to help me get a great deal on my new car and also in the color that I wanted. Overall great experience, great car, 10 year warranty and 3 years free oil change and tire rotation. :) Thank you Devin!
Recommended
Devin B., Sales Consultant from Ralph Thayer Livonia Hyundai responded on 05/20/2021 11:34 AM

I am so glad to see you are enjoying your Kona! Thank you for coming in to get your new vehicle from me and thank you for being such an amazing customer. If you ever have any concerns or need help with anything please don't hesitate to give me a call or email. I will always be here to help!

Devin Brees
Sales Consultant
734-838-1813

DH
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Dan H.
Farmington Hills, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2021
verified customerVerified Customer
Category: Sales
Customer Care
Thorough knowledge of the products and satisfying the customers needs. No hesitation to assist questions after the sale. Your still as important as the day you made inquiry.
Recommended
Ross W., Sales Consultant from Ralph Thayer Livonia Hyundai responded on 05/06/2021 01:02 PM

Thank you Dan, for your time and all the knowledge you gave me. I'll always be happy to help you with any problems that you may have. Don't hesitate to call or text!

Ross Wysong
Sales Consultant

MC
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Michael C.
Livonia, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2021
verified customerVerified Customer
Category: Sales
Great buying experience!
The sales team did an outstanding job putting my deal together. Tom and Ross were extremely helpful with my purchase and handling my trade in!
Recommended
Ross W., Sales Consultant from Ralph Thayer Livonia Hyundai responded on 03/31/2021 08:38 AM

Thank you for your review! It was a pleasure helping you find the right car for you! 

Ross Wysong
Sales Consultant

LU
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Lola U.
Taylor, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2021
verified customerVerified Customer
Category: Sales
Effective work
I was able to take my new car home at the same day because of the effective work of the team. Devin, Ross, and Tom were very helpful and knowledgeable, they went above and beyond what was expected. Thank you, guys.
Recommended
Devin B., Sales Consultant from Ralph Thayer Livonia Hyundai responded on 03/31/2021 07:37 AM

Thank you for stopping in and getting your new Kona from me! I hope the new vehicle treats you well.
If you ever have any questions or concerns please don't hesitate to give me a call.

Devin Brees
Sales Consultant
734-838-1813

Verified Customer
Rochester, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2021
verified customerVerified Customer
Category: Sales
A clean, organized, friendly place to hop in a new car
I went in there hoping for a base Veloster turbo or an old Veloster N but thanks to the guys at Ralph Thayer I was able to get into my dream 2021 Veloster N, an absolute superb buying experience for any soon to be new car owner
Recommended
Devin B., Sales Consultant from Ralph Thayer Livonia Hyundai responded on 03/26/2021 06:11 AM

Thank You for coming to me to buy your Veloster N. It was nice to be able to make your dream come true!
Give me a call if you ever have any questions.

Devin Brees
Sales Consultant
734-838-1813

TD
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Tenesha D.
Westland, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2021
verified customerVerified Customer
Category: Sales
2021 Hyundai Venue
Just purchased a new vehicle from Ralph Thayer Hyundai! The buying process was smooth, fast, and easy. My sales person was great! He made my experience enjoyable. Thanks Devin!
Recommended
Devin B., Sales Consultant from Ralph Thayer Livonia Hyundai responded on 03/24/2021 07:10 AM

Thank you for coming in to see me for your new vehicle. I hope the new vehicle is treating you well!
If you ever have any questions or concerns please don't hesitate to call.

Devin Brees
Sales Consultant
734-838-1813

PD
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Patricia D.
Canton, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2021
verified customerVerified Customer
Category: Sales
Great products, great service!
It had been years since I purchased a car. I had been looking for a while. Nothing could compare to the look, service and warranty of my beautiful Hyundai Kona. It's just right for my budget and my lifestyle!
Recommended
Devin B., Sales Consultant from Ralph Thayer Livonia Hyundai responded on 03/22/2021 09:07 AM

I just wanted to say THANK YOU for stopping in to buy your new vehicle from me. I hope "Snow White" is treating you well. If you ever have any questions don't hesitate to call!

Devin Brees
Sales Consultant
734-838-1813

Verified Customer
Westland, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2021
verified customerVerified Customer
Category: Sales
Great Customer Service!
It was my first time buying a car and they were very nice and professional.
Recommended
Dale U., Sales Consultant from Ralph Thayer Livonia Hyundai responded on 01/28/2021 09:57 AM

Hello, I trust that your new Elantra is still doing well for you. Thank you again for choosing Ralph Thayer Hyundai to be your first dealership experience and for taking the time to complete the survey for us, it really helps us to know when we do well and where we can do better.

Dale Unger
Sales Consultant
734-838-1811

CC
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Carol C.
Plymouth, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2020
verified customerVerified Customer
Category: Sales
Great
Service dept workers are great. I’ve been dealing with them for years. I’ve had 4 Hyundai s
Recommended
Joe B., Sales Consultant from Ralph Thayer Livonia Hyundai responded on 11/11/2020 09:54 AM

Thank you Ms. Carol,
It was a pleasure working with you. Please let me know if I can help with anything else.

Joe Brooks III
Sales Consultant
734-838-1813

Verified Customer
Belleville, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2020
verified customerVerified Customer
Category: Sales
Great service, no pressure, accommodating staff
Entire process easy and staff very accommodating.
Recommended
Joe B., Sales Consultant from Ralph Thayer Livonia Hyundai responded on 09/11/2020 12:41 PM

Thank you,
It was great working with you and I hope to see you during your service visits!

Joe Brooks III
Sales Consultant
734-838-1813

Displaying all 13 Review
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