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SureCritic / Ray's Import Auto Repair
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Ray's Import Auto Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,190 Reviews)
82
Write a Review
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Score Details

5 stars
83%
4 stars
12%
3 stars
1%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average
82
Net Promoter Score ®

Business Details

Categories
Contact
(615) 893-2633
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1322 W College St Murfreesboro, TN 37129
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Ray's Import Auto Repair's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,190 Reviews)
Write a Review
Recent Reviews
LV
Luis V.
Arrington, TN
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
Category: Service
Luis said got there, didn't have a ride. He made it work so they could work on the vehicle sooner than later, so he could get out of there, and he had a good conversation with the guy at the front.
Recommended
DT
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Devin T.
Murfreesboro, TN
Volkswagen Golf GTI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/10/2025
verified customerVerified Customer
9
Very quick process
Had a transmission issue occur with my 2015 VW GTI and the guys were very confident in their ability to take care if my car. They informed me that my master cylinder had “exploded”. I had asked them to take a photo or two of the part so that i can familiarize myself with these issues and was also just curious on how it “exploded”. Was then told upon breaking down the car that a line leading to the master cylinder had snapped. So they modified the line with a new clip and that fixed the issue. I essentially paid them $1,000+ for them to fix a clip on a hose. Now I’m not upset and will more than likely bring my gti back to this shop as they had my car in and out within about 2 days. I’m also not sure if they had dropped my transmission to check my clutch or not. These are all questions i should have asked myself as well but I was ignorant and did not ask them. Needless to say my car is back on the road and driving so I am extremely grateful for their time and experience but would have liked for them to elaborate a little more on the situation. Other than that the guys were great and professional and i would recommend them to any European car owners as that’s what they specialize in.
MC
Michael C.
Beechgrove, TN
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
Category: Service
Michael said they are very polite and helpful.
Recommended
JR
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John R.
Murfreesboro, TN
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Steering Mechanism
Ray is very honest and customer service focused. Good work for a fair price.
NR
Natasha R.
Murfreesboro, TN
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
10/10
These guys are amazing, kind, and respectful plus they rock at what they do. They got my car back up and running in sufficient timing. I'm very appreciative. Thank yall so much!
NT
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Nathaniel T.
Readyville, TN
Toyota MR2
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
In and out, work accomplished
I've had multiple cars trusted to Rays imports. My bmwM3, my Dodge Diesel, JDM right hand drive, even my race car that they helped build to win a season championship. Send it, they can do it.
PG
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Pat G.
Murfreesboro, TN
smart fortwo
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
8
Great Service
Services are fast, efficient, and reliable. I was in and out in less than a day.
SD
Sedrick D.
Tennessee
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
Category: Service
Sedrick said they were informative and confirmed what he suspected. He added that they he thought they were trustworthy.
Recommended
NW
Nikita W.
Murfreesboro, TN
Volvo XC60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Nikita said they were efficient, quick and reasonably priced compared to their competitors.
Recommended
MC
Michael C.
Beechgrove, TN
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
Category: Service
Michael said they are very knowledgeable, fixed the vehicle fast and got him a good deal. He said Jordan is very knowledgeable and helpful manager.
Recommended
MH
Matt H.
Tennessee
MINI Cooper Countryman
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Matt said they are very good at communicating.
Recommended
BD
Brooklyn D.
Bradyville, TN
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
Category: Service
Brooklyn said they are always helpful, and good pricing for quality work.
Recommended
JW
James W.
Murfreesboro, TN
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
Category: Service
James said they always fix his vehicle when he needs it.
Recommended
EE
EUGENE E.
Shelbyville, TN
BMW Z4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2025
verified customerVerified Customer
10
Repairing my Z4
Kind Gracious people that remained Professional thru my impatience...I'm satisfied...somethings take longer to repair. Than other things....at the end of day...it was a job well done.
ES
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ELIZABETH S.
Murfreesboro, TN
BMW X5
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/05/2025
verified customerVerified Customer
9
BMW x5
Communication is great and they fix it right the first time .
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