I have used this place for years on both my vintage Ford Fairlane and my 2001 F150. They always got the work done at a reasonable price. Never had a problem till today. Apparently they are under new management. Dropped my truck off to have them fix the adjustment on the headlights I just installed - I am not a professional mechanic so I was willing to pay them to do the adjustment after I got stuck. They said no problem. I went to lunch. When I got back they had done nothing and then told me they had to take the grill off to work on the lights. I personally had taken the old headlights out and installed the new ones without taking the grill off. They could or would not explain why and just shrugged. They offered not cost estimate or solution for the problem. I think its cause they do not know what they are doing and they just didn't want to do it. I will never bring a car there again.
Not Recommended
ZT
Zale T.
Memphis, TN
05/07/2018
Service
They are the best on customer satisfaction. They care about fixing the problem fast and honest. Chris and Dean very reliable people to take st their words. Lot this place for car service
Kevin said they did an outstanding job. They were more than reasonable and they explained everything to make sure that he was comfortable. He could not have been more pleased with this business.
O.B. said the business diagnosed his vehicle and told him what further service he needed to do. They were honest with him and did not charge him. They had perfect service and he was pleased. He will be returning.
Kendall said they helped him out quickly and Chris is a really nice guy.
Recommended
GK
Gurupresad K.
Memphis, TN
Hyundai
12/19/2016
Verified Customer
Category: Service
Gurupresad said he had this business fix his brakes but they are still making a squeaking noise. He requested they repair his door handles but they have not done that yet either.
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