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Rick's Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(4,328 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
3
Total ReScores
4.7
ReScore Average
94
Net Promoter Score ®

Business Details

About

For 20 years, Rick’s Service Center has been a pillar of the community. We’re proud to donate a portion of our proceeds to many excellent local and national organizations like the Boys & Girls Club, Shriner's Club, and Douglass Cooperatives and we're committed to supporting our local schools with sponsorships. Each year, our business For 20 years, Rick’s Service Center has been a pillar of the community. We’re proud to donate a portion of our proceeds to many excellent local and national organizations like the Boys & Girls Club, Shriner's Club, and Douglass Cooperatives and we're committed to supporting our local schools with sponsorships. Each year, our business grows because of our wonderful community members, so it’s important to us to give back. ...more

Categories
Auto Repair, Import Auto Repair, Domestic Auto Repair
Contact
(865) 453-2915

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
400 Parkway Sevierville, TN 37862-3403

Affiliations

ASE
Rick's Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(4,328 Reviews)

GD
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GENE/ELLEN D.
Kodak, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Reliable
Always friendly and always prompt.

RM
RON M.
Gatlinburg, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Oil change +
They found my my broken wire ( my guess ) was only a loose bulb at no charge ! Will very much recommend to friends !

DR
DANIEL R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Outstanding Service!
My daughter’s car broke down and I was 7 hours away. These guys were friendly, helpful, fast, and didn’t try to gouge me on the price. They had her back in her car the next day, charged me less than the original estimate, and even washed her car for her! They called me to keep me updated on the status - everything about this experience was as good as could be! When you have a young daughter, you worry about people taking advantage of her. These guys treated us like family and did more than they promised and charged less than they projected, all while being friendly, helpful, and fast. Can’t say enough good things!

LC
LOU C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Quick & friendly
Ricks is quick with oil changes and tire rotation. I go every 5,000 miles and my car runs great! No more waiting for hours for services. They also have free coffee and tv while you wait what else could you ask for on a cold morning.

JW
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JENNIFER W.
Sevierville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Knowledgeable, quick & fairly priced!
Same as title

RR
RENADA R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Very satisfied
Very quick to schedule our appointment to assess the issue. Once it was determined what the problem was you were very quick to fix the problem

JR
JESSE R.
Sevierville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Predictable
Used other places with varying results, used Rick’s and it’s always the same great, honest service! 💪🧐

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Wheel barring
Had it done in 45 minutes! Thank you

WH
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WANDA/TOMMY H.
Sevierville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
changed oil, checked brakes, brakes were fine .
as always repairs were always completed with confidence.

Verified Customer
Sevierville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Battery Service
Rick's service is excellent. I would recommend him to everyone.

JV
JEFF/CHERIE V.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Oil change
In and out in a reasonable time. Good service.

CP
COURTNEY P.
Sevierville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Amazing!!
Everything was wonderful! They were so helpful over the phone and then had my car fixed by the next day! Then when i thought there was another problem they were so helpful and kind about fixing it!! Frankie at the front desk is wonderful!

TS
TONY/CHRISTINE S.
Sevierville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Death is great won’t go anywhere else for my vehicles. Thanks everybody.
Everyone is friendly and professional. One of the only places I will take my vehicle. Thanks everybody

CH
CAROL H.
Sevierville, TN
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Great job. Always on time. They do an excellent job. Everyone is very nice and attentive! Highly recommend!
They always do an excellent job. Highly recommend them.

BS
BECKY/NEAL S.
Sevierville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Oil change
Rick’s has always done a great job for us over the years. Great service, location and pricing.
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