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Ron Tonkin Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(464 Reviews)
69
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Score Details

5 stars
78%
4 stars
12%
3 stars
4%
2 stars
2%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
49
Total ReScores™
4.9
ReScore™ Average
69
Net Promoter Score ®

Business Details

About

At Ron Tonkin Hyundai we treat every guest like family. We want you to feel at home in our Service Center. Our factory-certified technicians and management team have over 100 years of combined automotive experience. Whatever your vehicle service needs, from routine maintenance to major repairs, we are here to serve you. At Ron Tonkin Hyundai we treat every guest like family. We want you to feel at home in our Service Center. Our factory-certified technicians and management team have over 100 years of combined automotive experience. Whatever your vehicle service needs, from routine maintenance to major repairs, we are here to serve you.

Our Hyundai-trained technicians know your Hyundai inside and out, and you can feel confident the work will be done right the first time. Call us or visit our website to schedule an appointment! We are conveniently located in Gresham, OR. ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(503) 258-5588
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
675 NE Burnside Road Gresham, OR 97030
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(464 Reviews)
Write a Review
Recent Reviews
ED
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eric d.
Battle Ground, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2024
10
Category: Service
kia 2015 Sedona with Joakim
I would highly recommend asking for Joakim for your next purchase, he delivered outstanding service to my family with the purchase of our 2015 Kia Sedona . He answered all my questions, was understanding of our situation with our kids needs. He got us in and out very quickly with our new minivan. He is a great asset to this dealership and we will be back soon .
The Day family.
LD
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Leslie D.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2022
10
Category: Service
Air conditioning repair
Katie was super helpful. She ordered my part, got me in as soon as she could. I got a loaner car which was super helpful she even helped me unload my car . She was awesome!
Verified Customer
Idaho Falls, ID
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great job!
As a woman sometimes it can be uncomfortable to go into a dealership and understand what the root issue is of my car lol it was refreshing to go into this establishment and be met with such a friendly aura, Cody was so helpful and welcoming. He sure made the time and knowledge passed on easygoing, will Deff be back. Thanks a ton!
RJ
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Ron J.
Beaverton, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
10
Category: Service
BEST PRICE LIMITED TUCSON
I was looking for a White Limited Tucson for my wife all over the Portland Metro Area and I finally got a dealership that serviced my request quickly. They sold me a White Limited Tucson and had it special delivered. The best thing is they sold it to me UNDER $3,000 than all the other dealerships wanted. This is a GRADE A BUSINESS. Salesman Eric and the General Manager Shun are top notch professionals. I drove from Beaverton just to do business with these guys and I was extremely happy. My wife is so happy right now. I HIGHLY RECOMMEND THIS DEALERSHIP! Drive there and safe yourself thousands of dollars!
HP
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Hector P.
Portland, OR
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Everyone is amazing in this place...
In this place everyone treats you as a family, so thats why i love to come here for service.
JF
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Jaime F.
Gresham, OR
2021 Hyundai Sonata Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great Sevice
I like the Easy process of getting my car in and the staff was very helpful
Verified Customer
Gresham, OR
2021 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Awesome Service
Thank you
SAMUEL T B., Service & Parts Director from Ron Tonkin Hyundai responded on 02/21/2022 02:51 PM

Thank you for the great review! We appreciate your business and look forward to seeing you soon.

Sam Barnard
Service & Parts Director
Gresham Hyundai
503-258-5588
MA
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Milanie A.
Portland, OR
2021 Hyundai Accent
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/31/2022
Service Type: Maintenance
verified customerVerified Customer
0
Category: Service
Bad Business
I love Hyundai but not this service center and the people that works in it.
SAMUEL T B., Service & Parts Director from Ron Tonkin Hyundai responded on 01/31/2022 03:34 PM

Milanie, I am so sorry for how this repair visit turned out. I will continue to work with your insurance company and get this claim and repair resolved. 

Sam Barnard
Service & Parts Director
Gresham Hyundai
503-258-5588
Verified Customer
Portland, OR
2021 Hyundai Kona Ev
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/27/2022
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Good service
If you have an electric vehicle all the paperwork for work on on your car is geared for gas powered cars so the print out of what was done makes little sense as and oil change is NOT what needed to be done. They need to update all forms so EV's are seen as just as important as gas guzzlers
SAMUEL T B., Service & Parts Director from Ron Tonkin Hyundai responded on 02/01/2022 02:48 PM

Hello Holly, Sorry about our outdated inspection forms. I am having a template created just for EV vehicles that actually pertains to the inspections and service needed for those vehicles. Thank you for bringing this to our attention. I hope to have the inspection created and installed before your next visit. We appreciate your business and look forward to seeing you next time. 

Sam Barnard
Service & Parts Director
Gresham Hyundai
503-258-5588
EO
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Emily O.
Sandy, OR
2017 Hyundai Tucson
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/21/2022
Service Type: Repair
verified customerVerified Customer
0
Category: Service
Had to return my car
After my routine service I had to have my car towed back to the dealership. It turns out that I was leaking oil because they forgot to properly install the oil plug. They found the oil plug on the skid plate. Luckily I was made aware of the leak before permanent damage was done and it was able to be fixed. But something like this should not happen.
SAMUEL T B., Service & Parts Director from Ron Tonkin Hyundai responded on 01/24/2022 10:40 AM

Emily, We are so sorry for the oil leak problem with your vehicle. We never want this to happen to anyone. Please feel free to reach out to me if you have any further concerns. 

Sam Barnard
Service & Parts Director
Gresham Hyundai
503-258-5588
MG
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Mathew G.
Estacada, OR
2022 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Service staff
Service staff where amazing.
GS
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Gerald S.
Sandy, OR
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Never disappointed.
People you deal with are exceptional. The remodel just needs to get done.
RM
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Robert M.
Florence, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2021
10
Category: Service
Awesome dealership
Took my car in to get Repairs They were eager to greet me Very friendly service writer . Got me in-and-out for my repair and oil change In a very timely manner . I would recommend this dealership over any dealership I've ever been to.
JS
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Joel S.
Portland, OR
2020 Hyundai Kona Ev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2021
Service Type: Repair
verified customerVerified Customer
9
Category: Service
service at Ron Tonkin Hyundai
I have had good experiences with the service department at Ron Tonkin Hyundai.
JENNIFER M M. from Ron Tonkin Hyundai responded on 12/16/2021 10:09 AM

Thank you for bringing your vehicle in for service, We look forward to seeing you for your next service visit!

SC
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SHUN C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2021
10
Category: Service
awesome
Awesome service
JENNIFER M M. from Ron Tonkin Hyundai responded on 12/16/2021 10:05 AM
 
JENNIFER M M. from Ron Tonkin Hyundai responded on 12/16/2021 10:06 AM
 
JENNIFER M M. from Ron Tonkin Hyundai responded on 12/16/2021 10:09 AM

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