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RPM Autohaus

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(610 Reviews)
84
Write a Review
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Score Details

5 stars
92%
4 stars
3%
3 stars
1%
2 stars
1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
84
Net Promoter Score ®

Business Details

About

RPM Autohaus is Veteran owned and operate. It is a full service automotive repair and maintenance facility serving the Gainesville, VA area with staff over 45 + years of consistent and friendly service and experiences. Our Technicians are certified experts in car repairs and have experience with both foreign and domestic makes and models. RPM Autohaus is Veteran owned and operate. It is a full service automotive repair and maintenance facility serving the Gainesville, VA area with staff over 45 + years of consistent and friendly service and experiences. Our Technicians are certified experts in car repairs and have experience with both foreign and domestic makes and models. We specialize in all Mercedes, BMW, Audi Volkswagen repairs and services. ...more

Categories
Car Maintenance, Auto Repair, Repair Shop
Contact
(571) 261-9860
Open
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
13295 University Blvd Gainesville, VA 20155
Get Directions
RPM Autohaus' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(610 Reviews)
Write a Review
Recent Reviews
Verified Customer
MANASSAS
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2024
verified customerVerified Customer
10
RPM Autohaus did an excellent work in my vehicle.
I was seeking for a trustworthy shop that I can bring my German cars and also my domestic cars and they did an excellent job with my diesel truck, i am happy to find RPM Autohaus.
PM
Pri M.
Haymarket, VA
Nissan Rogue Select
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2024
verified customerVerified Customer
Category: Service
Pri stated that he was greeted with great customer service and that the people there had great product knowledge. They followed up afterward.
Recommended
RA
gravatar
ROSE A.
Bristow, VA
Lexus LS 460
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2024
verified customerVerified Customer
10
Excellent service
I was actively seeking a trustworthy auto repair shop to address my vehicle's performance issues, which included rough running and a flashing check engine light. Based on a recommendation from a knowledgeable individual at AutoZone, I visited RPM Autohaus. From the moment I arrived, I felt confident that my vehicle was in capable hands. The service provided was exceptional, and the necessary repairs were carried out effectively. I highly recommend RPM Autohaus for their outstanding customer service and the quality of their work. My sincere gratitude to the team for their exceptional assistance. Thank you so much!!!
CS
Charles S.
Gainesville, VA
BMW Z4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2024
verified customerVerified Customer
Category: Service
Charles said they are very good and fast.
Recommended
SH
Scott H.
Markham, VA
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2024
verified customerVerified Customer
Category: Service
Scott stated that they were able to diagnose the problem quickly and take care of it.
Recommended
MW
Mike W.
Gainesville, VA
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2024
verified customerVerified Customer
Category: Service
Mike said they've always been straightforward with him, they don't try to up-sell him on stuff he doesn't need, and he trusts them.
Recommended
JG
Jimmy G.
Haymarket, VA
BMW 5 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2024
verified customerVerified Customer
Category: Service
Jimmy said they are very personable and very pleasant to work with. He's been there before and was very happy, as well.
Recommended
AC
gravatar
AMANDA C.
Catharpin, VA
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2024
verified customerVerified Customer
10
Very professional and great communication.
Highly recommend. Fantastic communication and very professional. Skilled mechanics for any job big or small. Most importantly very honest.
RC
Robert C.
Bristow, VA
Audi S4
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/17/2024
verified customerVerified Customer
Category: Service
Robert said they took all day when it was a 3 hour job.
Recommended
CH
Chris H.
Catharpin, VA
BMW X1
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2024
verified customerVerified Customer
Category: Service
Chris said they are always responsive, super friendly. He said he goes to them for pricing, due to lower end of pricing, they talk him through the process and he trusts them.
Recommended
FA
Francis A.
Virginia
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2024
verified customerVerified Customer
Category: Service
Francis said the service was very good.
Recommended
RS
Rich S.
Gainesville, VA
Honda HR-V
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/15/2024
verified customerVerified Customer
Category: Service
Rich said he took his vehicle in and they installed an aftermarket part and when they did that, it fried the electrical system They claimed that they do not install aftermarket parts but they did in fact install this one. Rich strongly feels that they should be liable for that. He told them that if they don't install aftermarket parts, then they should have told him that instead of installing it anyway. They continued telling him it was something else that was the problem. First they said it was the battery so he replaced the battery, then they said it was the battery terminals and he replaced those. Neither one fixed the problem but they still charged him for battery and terminals that he did not need. Then they said it was the headlight and so they ordered a headlight for him. Installed the headlight and it ended up costing $1500 for the headlight plus install, when if he would gone to another faciity, it would have cost only 1000. Rich is a small business owner and he thinks that they should own their mistakes. He tried calling the owner at a later time and he would not get on the phone to speak to him. He will never take his vehicle there again.
Not Recommended
SF
Scott F.
Haymarket, VA
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2024
verified customerVerified Customer
Category: Service
Scott said they fixed the vehicle quickly and it works as it should.
Recommended
KC
gravatar
KAE C.
Gainesville, VA
Mercedes-Benz E320
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2024
verified customerVerified Customer
10
Rating on RPM and Nick
I took my Mercedez and Lexus to RPM Autohaus. I am fully satisfied with your services and will recommend to others. Especially, Nick was very helpful in deciding the kind of services (I needed.
BA
Bob A.
Haymarket, VA
BMW X7
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2024
verified customerVerified Customer
Category: Service
Bob stated that he has been to the business before, they are always fair and square, and quick.
Recommended
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Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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